Problem with Kontact on ubuntu 7.10

I'm using kolab 2.1 with about 10-12 clients.

Al clients runnings Linux and KDE Kontact on kubuntu 7.04

My PC was upgrade to kubuntu 7.10, wiht the "more
stable and performance" 
KDEPIM from Enterprise branch (Kontact 1.2.4 enterprise
0.20070907.709405).

But with this version i have found two times my INBOX
empty!! Witouth 
apparently reason. And in other time i have found the Send
empty.

A moment before the INBOX was ok, i have update my IMAP
subscriptions and 
after a new e-mail check the INBOX was empty.

I have found this problem on two different PC but with the
same kubuntu 
version (7.10).

This is a very big problem! Is only an ubuntu problem? The
clients with 7.04 
don't have this problems.

CiaO
-- 
Alessio Cecchi is:
 ILS
-> http://www.linux.it/~a
lessice/
Assistenza Sistemi GNU/Linux -> http://www.cecchi.biz/

PLUG -> Presidente, http://www.prato.linux.it

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On Sunday 28 October 2007 19:20, Alessio Cecchi wrote:
> I'm using kolab 2.1 with about 10-12 clients.
>
> Al clients runnings Linux and KDE Kontact on kubuntu
7.04
>
> My PC was upgrade to kubuntu 7.10, wiht the "more
stable and performance"
> KDEPIM from Enterprise branch (Kontact 1.2.4 enterprise
0.20070907.709405).
>
> But with this version i have found two times my INBOX
empty!! Witouth
> apparently reason. And in other time i have found the
Send empty.
[...]

Have you checked the Kolab bugtracker for bugs in the
Entrprise version? I 
remember seeing quite a few - you can have a look at

https://intevati
on.de/roundup/kolab/

I'm actually quite interested in experiences with Kubuntu
7.10 and the 
enterprise client, as we might go down the same road. The
problem I see is 
that while Kubuntu has decided to add the enterprise version
of Kontact 
already, this version seems far from
"production-ready" when looking at the 
bugtracker. On the other hand, this version has a lot of
features that the 
old proko2 version does not have, which makes it potentially
very attractive 
for some of our users...

Cheerio,

Thomas

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Il Tuesday 30 October 2007 10:09:47 ITSEF Admin ha scritto:
> Have you checked the Kolab bugtracker for bugs in the
Entrprise version? I
> remember seeing quite a few - you can have a look at
>
> https://intevati
on.de/roundup/kolab/

Yes, i have checked the bug tracker, i have found many bugs
of kontact 
enterprise that i have experienced, in particular my kontact
crash frequently 
when i move many mail from online to local folders or
vice-versa.

But i haven't found my specific problem, i have experienced
also yesterday, 
when i change my IMAP subscriptions kontact crash at the
next check mail, 
restart kontact and the "Sent" folders was purge!
No more email in its.

> I'm actually quite interested in experiences with
Kubuntu 7.10 and the
> enterprise client, as we might go down the same road.
The problem I see is
> that while Kubuntu has decided to add the enterprise
version of Kontact
> already, this version seems far from
"production-ready" when looking at the
> bugtracker. On the other hand, this version has a lot
of features that the
> old proko2 version does not have, which makes it
potentially very
> attractive for some of our users...
>
> Cheerio,

In my company i have about 15 kubuntu PC, only 2 with 7.10,
the others with 
7.04. i need to migrate all to 7.10 for some reasons, but
this problem stop 
me.

Ciao
-- 
Alessio Cecchi is:
 ILS
-> http://www.linux.it/~a
lessice/
Assistenza Sistemi GNU/Linux -> http://www.cecchi.biz/

PLUG -> Presidente, http://www.prato.linux.it

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Well as a long time Kubuntu user I thought I would wade in
on this topic 

I am using the new 'enterprise' kontact in kubuntu and crash
it does...sadly a 
lot. Moving large amounts of emails, deleting imap accounts
and pressing too 
many buttons at once all seem to be things that 'upset' the
kontact program.

That said the new functionality is really useful like being
able to move 
folders between imap accounts (takes about 50 attempts tho
because of the 
afore mentioned crashes!)

I have suggested to Riddle that next year I may be starting
up a Kubuntu 
Enterprise project, a fork of Kubuntu for the business
desktop that stops 
striving so much for new functionally (as ubuntu always does
with its 6months 
off of debian unstable) and instead focuses on getting a
really solid FREE 
business distro out there with the power of deb package
management and the 
notoriety of ubuntu. Maybe if I find some willing helpers
for that program we 
can give kubuntu the care and attention it needs to make it
play nice with 
kolab, which btw i still can not get to install on kubuntu
7.10.

Lots of work needed to get it running anywhere near as
smooth as opensuse.

James

On Tuesday 30 October 2007 09:55:35 Alessio Cecchi wrote:
> Il Tuesday 30 October 2007 10:09:47 ITSEF Admin ha
scritto:
> > Have you checked the Kolab bugtracker for bugs in
the Entrprise version?
> > I remember seeing quite a few - you can have a
look at
> >
> > https://intevati
on.de/roundup/kolab/
>
> Yes, i have checked the bug tracker, i have found many
bugs of kontact
> enterprise that i have experienced, in particular my
kontact crash
> frequently when i move many mail from online to local
folders or
> vice-versa.
>
> But i haven't found my specific problem, i have
experienced also yesterday,
> when i change my IMAP subscriptions kontact crash at
the next check mail,
> restart kontact and the "Sent" folders was
purge! No more email in its.
>
> > I'm actually quite interested in experiences with
Kubuntu 7.10 and the
> > enterprise client, as we might go down the same
road. The problem I see
> > is that while Kubuntu has decided to add the
enterprise version of
> > Kontact already, this version seems far from
"production-ready" when
> > looking at the bugtracker. On the other hand, this
version has a lot of
> > features that the old proko2 version does not
have, which makes it
> > potentially very attractive for some of our
users...
> >
> > Cheerio,
>
> In my company i have about 15 kubuntu PC, only 2 with
7.10, the others with
> 7.04. i need to migrate all to 7.10 for some reasons,
but this problem stop
> me.
>
> Ciao


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On Tuesday 30 October 2007 11:05, James Hughes wrote:
[Kubuntu]
> Lots of work needed to get it running anywhere near as
smooth as opensuse.

Hm - as a *desktop*, my experiences with SuSE (10.0 in our
case) are very 
mixed. With the proko2 client, we have *lots* of vague
problems here (mails 
disappearing, events disappearing, todos disappearing,
contacts disappearing) 
that we just cannot track down (see several mails of mine to
this list and 
-devel and several bug reports). This has lead to a general
"Linux is 
unreliable as groupware workstation" attitude amongs
some of our users, 
unfortunately. I'm still busy trying to find out what's
going on (we just had 
a survey in order to get some more and more informative
feedback), but I was 
hoping that Kubuntu might fare better. Given what I read
here, I'm wary with 
regard to the Enterprise client (well, it *is* still under
development, 
AFAIK). Might be a good idea to get the proko2 client
running instead...

Cheerio,

Thomas

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Hi,
On Tuesday 30 October 2007 12:05:15 James Hughes wrote:
> Well as a long time Kubuntu user I thought I would wade
in on this topic 
>
> I am using the new 'enterprise' kontact in kubuntu and
crash it
> does...sadly a lot. Moving large amounts of emails,
deleting imap accounts
> and pressing too many buttons at once all seem to be
things that 'upset'
> the kontact program.
I'm using Kontact enterprise with Kolab server and we even
use it in 
production for customers for quite some time now, about 8
months. However, 
our Kontact Enterprise is installed on Ubuntu as opposed to
Kubuntu. As for 
the crashes that you are experiencing, which kontact
enterprise revision 
number do you have? and could you give more information as
to how one can 
reproduce the crash?
> >
> > But i haven't found my specific problem, i have
experienced also
> > yesterday, when i change my IMAP subscriptions
kontact crash at the next
> > check mail, restart kontact and the
"Sent" folders was purge! No more
> > email in its.
Are you using DIMAP(disconnected IMAP)? if so, I had a
similar problem as 
above and solved by Rebuilding cache and refreshing broken
indexes of the 
folders. To do this right-click on the folder and choose
Troubleshoot IMAP 
cache.

Hope that helps...

Regards
Neville Makopo

Impi Linux (Pty) Ltd
1st Floor, Wembley Building, The Campus
57 Sloane Street, Bryanston, Sandton, South Africa
Tel: +27 11 575 6284
Fax: +27 11 576 6284
--

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w.impilinux.co.za/Email_Disclaimer

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Hi Thomas,

On Tuesday 30 October 2007 12:16:21 ITSEF Admin wrote:
 This has lead to a general
> "Linux is unreliable as groupware
workstation" attitude amongs some of our
> users, unfortunately. I'm still busy trying to find out
what's going on (we
> just had a survey in order to get some more and more
informative feedback),
> but I was hoping that Kubuntu might fare better. Given
what I read here,
> I'm wary with regard to the Enterprise client (well, it
*is* still under
> development, AFAIK). Might be a good idea to get the
proko2 client running
> instead...
For us Kontact enterprise with Kolab on ubuntu has proven to
be without any 
show-stopper issues. If there is any issues you are
experiencing with Kontact 
enterprise on ubuntu, please post them, it would be great to
share 

Regards,
Neville Makopo

Impi Linux (Pty) Ltd
1st Floor, Wembley Building, The Campus
57 Sloane Street, Bryanston, Sandton, South Africa
Tel: +27 11 575 6284
Fax: +27 11 576 6284
--

Disclaimer:
http://ww
w.impilinux.co.za/Email_Disclaimer

-------------------------------------------------------

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On Sunday 28 October 2007 19:20, Alessio Cecchi wrote:
> My PC was upgrade to kubuntu 7.10, wiht the "more
stable and performance"
> KDEPIM from Enterprise branch (Kontact 1.2.4 enterprise
0.20070907.709405).

I think the main point here is that 20070907 not the latest
for the enterprise branch and it might be directly build
from a SVN state
where things were broken. We are actively fixing problems in
there
and from time to time make a snapshot which we do quality
testing
for KK customers.

See 
http://apt.intevation.de/dists/etch/unstable/source/
for the revision numbers that are currrent and have seen
some testing.
Critical issues with them will be fixed by us very soon
(usually for the next 
one).

I suggest trying a new Kubuntu package from    
kdepim_3.5.6.enterprise.0.20071025.729306.
As Kolab developers we are much interesting in getting
something like 
http://kolab.org/mill
running for Kubuntu package, help welcome.

Bernhard

-- 
Managing Director - Owner: www.intevation.net       (Free
Software Company)
Germany Coordinator: fsfeurope.org. Coordinator:
www.Kolab-Konsortium.com.
Intevation GmbH, Osnabrück, DE; Amtsgericht Osnabrück, HRB
18998
Geschäftsführer Frank Koormann, Bernhard Reiter, Dr.
Jan-Oliver Wagner

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On Tuesday 30 October 2007 11:16, ITSEF Admin wrote:
> Hm - as a *desktop*, my experiences with SuSE (10.0 in
our case) are very 
> mixed. With the proko2 client, we have *lots* of vague
problems here (mails
> disappearing, events disappearing, todos disappearing,
contacts
> disappearing) that we just cannot track down (see
several mails of mine to
> this list and -devel and several bug reports). This has
lead to a general
> "Linux is unreliable as groupware
workstation" attitude amongs some of our
> users, unfortunately. 

As with most other software, best is to have a contract with
somebody
that makes sure critical issues are addressed timely.

Kolab-Konsortium is providing such contracts and we make the
software results
available to everybody. Thus if somebody pays us to make a
reliable Debian 
Sarge package, we do so and everybody else can use it. The
proko2 branch
appeared this way and so the very reliable Debian Sarge
packages from it.
Also Univention has a reliable KDE Kolab client packaged 
based on our services.

Thus we know that the proko2 branch is very reliable, but
good operation
does not only depend on what we do in the branch, but also
in the other KDE 
libraries and other configurations. KK can support this as
well, but we need
to ramp up this to a point for each configuration which is
quite an effort.
As we have no customer paying this effort for OpenSuse 10.0,
we cannot
do packages with the same quality. Despite we would like to.
:(
It also seems Novell wa not interested enough so far (we
hope the change 
this as Kolab gets more and more important).

This is just an explanation why things are as they are.
And if you run a GNU/Linux workstation, you should look for
a vendor 
doing the support even when you do not run Kolab or
Kontact.
The problem with most vendors (e.g. Novell and Redhat) is
that they do 
not have attractive offers for a small number of users and
low budget.
They might be facing a problem similiar to the one I have
described
for the Kolab-Konsortium above. 

> I'm still busy trying to find out what's going on (we 
> just had a survey in order to get some more and more
informative feedback),
> but I was hoping that Kubuntu might fare better. Given
what I read here,
> I'm wary with regard to the Enterprise client (well, it
*is* still under
> development, AFAIK). Might be a good idea to get the
proko2 client running
> instead...

When you are compiling things yourself, the enteprise35
client is getting
increasingly interesting to check out and try.
Kubuntu thus did the right thing to package it, 
they might just have picked a bad version. 
There will be occasional issues with it, but we are fixing
them actively.

Best Regards,
Bernhard
-- 
Managing Director - Owner: www.intevation.net       (Free
Software Company)
Germany Coordinator: fsfeurope.org. Coordinator:
www.Kolab-Konsortium.com.
Intevation GmbH, Osnabrück, DE; Amtsgericht Osnabrück, HRB
18998
Geschäftsführer Frank Koormann, Bernhard Reiter, Dr.
Jan-Oliver Wagner

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