Word & Thunderbird

I am having trouble with the send document as an email
attachment facility
within Word. For some reason I can't get it to see
Thunderbird as the email
client. It sees the old Netscape client that we were using
on the system,
but when I set Thunderbird as the default mail client, it
still doesn't
work. Does anyone have any ideas?

 

Terry Caudle

Hopkins County - Madisonville Public Library

libraryvci.net

www.publiclibrary.org

 

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Hopkins County - Madisonville Public Library wrote:
> I am having trouble with the send document as an email
attachment facility within Word. I can't get it to see
Thunderbird as the email client. It sees the old Netscape
client that we were using on the system, but when I set
Thunderbird as the default mail client, it still doesn't
work. 
>   
We've had instances here where an MS application (in this
case IE) would 
bring up the wrong e-mail client despite what was listed as
the 
default.  What we had to do was first change the default to
what the 
application thought it was bringing up (in your case tell it
that 
Netscape is the default).  Then log off and log back on. 
After that 
change the default back to what you want and again close out
your 
session.  This often works. In one case, however, we had to
uninstall 
and reinstall Office.

--jimm

-- 
Jimm Wetherbee                 | jimmwingate.edu
Information Systems Librarian  | Voice: 704-233-8092
E.K. Smith Library             | Fax:   704-233-8254
Wingate University             | http://library.
wingate.edu/staff/jmw/
Wingate, NC 28174              | lux et fides

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Hopkins County - Madisonville Public Library wrote:
> I am having trouble with the send document as an email
attachment facility within Word. I can't get it to see
Thunderbird as the email client. It sees the old Netscape
client that we were using on the system, but when I set
Thunderbird as the default mail client, it still doesn't
work. 
>   
We've had instances here where an MS application (in this
case IE) would 
bring up the wrong e-mail client despite what was listed as
the 
default.  What we had to do was first change the default to
what the 
application thought it was bringing up (in your case tell it
that 
Netscape is the default).  Then log off and log back on. 
After that 
change the default back to what you want and again close out
your 
session.  This often works. In one case, however, we had to
uninstall 
and reinstall Office.

--jimm

-- 
Jimm Wetherbee                 | jimmwingate.edu
Information Systems Librarian  | Voice: 704-233-8092
E.K. Smith Library             | Fax:   704-233-8254
Wingate University             | http://library.
wingate.edu/staff/jmw/
Wingate, NC 28174              | lux et fides

_______________________________________________
Web4lib mailing list
Web4libwebjunction.org
http://lists.we
bjunction.org/web4lib/

Have you tried working the other way round? Can Thunderbird
see the Word doc
as a file to attach (i.e., Run Thunderbird, compose message
in Thunderbird,
attach Word file from Thunerbird?)?

Dennis

-- 
Dennis Moser, Digital Services Librarian
The Clement C. Maxwell Library, Room 305
Bridgewater State College
Bridgewater, MA  02325
Tel: 508-531-1235 / Fax: 508-531-1702
e-mail: dennis.moserbridgew.edu
web: http://www.bridgew.edu



On 3/13/08 4:06 PM, "Hopkins County - Madisonville
Public Library"
<libraryvci.net> wrote:

> I am having trouble with the send document as an email
attachment facility
> within Word. For some reason I can't get it to see
Thunderbird as the email
> client. It sees the old Netscape client that we were
using on the system,
> but when I set Thunderbird as the default mail client,
it still doesn't
> work. Does anyone have any ideas?
> 
>  
> 
> Terry Caudle
> 
> Hopkins County - Madisonville Public Library
> 
> libraryvci.net
> 
> www.publiclibrary.org
> 
>  
> 
> _______________________________________________
> Web4lib mailing list
> Web4libwebjunction.org
> http://lists.we
bjunction.org/web4lib/

_______________________________________________
Web4lib mailing list
Web4libwebjunction.org
http://lists.we
bjunction.org/web4lib/

Have you tried working the other way round? Can Thunderbird
see the Word doc
as a file to attach (i.e., Run Thunderbird, compose message
in Thunderbird,
attach Word file from Thunerbird?)?

Dennis

-- 
Dennis Moser, Digital Services Librarian
The Clement C. Maxwell Library, Room 305
Bridgewater State College
Bridgewater, MA  02325
Tel: 508-531-1235 / Fax: 508-531-1702
e-mail: dennis.moserbridgew.edu
web: http://www.bridgew.edu



On 3/13/08 4:06 PM, "Hopkins County - Madisonville
Public Library"
<libraryvci.net> wrote:

> I am having trouble with the send document as an email
attachment facility
> within Word. For some reason I can't get it to see
Thunderbird as the email
> client. It sees the old Netscape client that we were
using on the system,
> but when I set Thunderbird as the default mail client,
it still doesn't
> work. Does anyone have any ideas?
> 
>  
> 
> Terry Caudle
> 
> Hopkins County - Madisonville Public Library
> 
> libraryvci.net
> 
> www.publiclibrary.org
> 
>  
> 
> _______________________________________________
> Web4lib mailing list
> Web4libwebjunction.org
> http://lists.we
bjunction.org/web4lib/

_______________________________________________
Web4lib mailing list
Web4libwebjunction.org
http://lists.we
bjunction.org/web4lib/