Safari Web browser quark

Dear Colleagues,

 

I have a client who is unable to view certain pages to a
"test" portion of
their Web site.   My client is on a Mac and uses the Safari
Web browser.  I
have tested this test site on my laptop (XP, Firefox), on my
public
library's workstations (XP, IE7), and on various other
remote locations to
test various IP points (tested in the UK and New Jersey).  

 

I just downloaded the Safari Web browser onto my laptop and
tested the site
- again, I can see it just fine.

 

I am hoping that someone "out there" might be able
to help me solve this
strange encounter.  This is what my client gets when trying
to access the
test portion of her site:

 

<-- start quote from client -->

   Safari can't open the page.

   Safari can't open the page

   "http://www.suntowelsusa.com/websitev1/products.html&quo
t;

   because the server unexpectedly dropped the connection,
which sometimes
occurs when the server is busy. You might be able to open
the page later.

 

   This is the only website that I have tried that I get
this error for.

<-- end quote from client -->

 

If there are any Mac / Safari users out there who would test
the above link
and let me know what you get, that would be very much
appreciated.

 

Any clues or guidance are most welcome.

Cheers,

--Allison.

 

_____________________________________

Allison R. Brueckner, M.I.S.

Principal, cAliCo Information Consulting

www.calicoinfo.net

Technology Librarian, Dexter District Library

www.dexter.lib.mi.us

phone/fax:  734-426-4066

mobile:       734-834-4276

email:         allison.bruecknercomcast.net 

 

_______________________________________________
Web4lib mailing list
Web4libwebjunction.org
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bjunction.org/web4lib/

I'm on Safari 3.0 & Mac OS X Leopard.  I can see the
site just fine.

That error is usually an indication of network troubles, and
not  
necessarily that of the browser.  Can you ask your client to
try the  
site on another browser on their computer?

-Andrew

On 21-Mar-08, at 10:52 AM, allison.brueckner wrote:

> Dear Colleagues,
>
>
>
> I have a client who is unable to view certain pages to
a "test"  
> portion of
> their Web site.   My client is on a Mac and uses the
Safari Web  
> browser.  I
> have tested this test site on my laptop (XP, Firefox),
on my public
> library's workstations (XP, IE7), and on various other
remote  
> locations to
> test various IP points (tested in the UK and New
Jersey).
>
>
>
> I just downloaded the Safari Web browser onto my laptop
and tested  
> the site
> - again, I can see it just fine.
>
>
>
> I am hoping that someone "out there" might be
able to help me solve  
> this
> strange encounter.  This is what my client gets when
trying to  
> access the
> test portion of her site:
>
>
>
> <-- start quote from client -->
>
>   Safari can't open the page.
>
>   Safari can't open the page
>
>   "http://www.suntowelsusa.com/websitev1/products.html&quo
t;
>
>   because the server unexpectedly dropped the
connection, which  
> sometimes
> occurs when the server is busy. You might be able to
open the page  
> later.
>
>
>
>   This is the only website that I have tried that I get
this error  
> for.
>
> <-- end quote from client -->
>
>
>
> If there are any Mac / Safari users out there who would
test the  
> above link
> and let me know what you get, that would be very much
appreciated.
>
>
>
> Any clues or guidance are most welcome.
>
> Cheers,
>
> --Allison.
>
>
>
> _____________________________________
>
> Allison R. Brueckner, M.I.S.
>
> Principal, cAliCo Information Consulting
>
> www.calicoinfo.net
>
> Technology Librarian, Dexter District Library
>
> www.dexter.lib.mi.us
>
> phone/fax:  734-426-4066
>
> mobile:       734-834-4276
>
> email:         allison.bruecknercomcast.net
>
>
>
> _______________________________________________
> Web4lib mailing list
> Web4libwebjunction.org
> http://lists.we
bjunction.org/web4lib/

_______________________________________________
Web4lib mailing list
Web4libwebjunction.org
http://lists.we
bjunction.org/web4lib/

I'm on Safari 3.0 & Mac OS X Leopard.  I can see the
site just fine.

That error is usually an indication of network troubles, and
not  
necessarily that of the browser.  Can you ask your client to
try the  
site on another browser on their computer?

-Andrew

On 21-Mar-08, at 10:52 AM, allison.brueckner wrote:

> Dear Colleagues,
>
>
>
> I have a client who is unable to view certain pages to
a "test"  
> portion of
> their Web site.   My client is on a Mac and uses the
Safari Web  
> browser.  I
> have tested this test site on my laptop (XP, Firefox),
on my public
> library's workstations (XP, IE7), and on various other
remote  
> locations to
> test various IP points (tested in the UK and New
Jersey).
>
>
>
> I just downloaded the Safari Web browser onto my laptop
and tested  
> the site
> - again, I can see it just fine.
>
>
>
> I am hoping that someone "out there" might be
able to help me solve  
> this
> strange encounter.  This is what my client gets when
trying to  
> access the
> test portion of her site:
>
>
>
> <-- start quote from client -->
>
>   Safari can't open the page.
>
>   Safari can't open the page
>
>   "http://www.suntowelsusa.com/websitev1/products.html&quo
t;
>
>   because the server unexpectedly dropped the
connection, which  
> sometimes
> occurs when the server is busy. You might be able to
open the page  
> later.
>
>
>
>   This is the only website that I have tried that I get
this error  
> for.
>
> <-- end quote from client -->
>
>
>
> If there are any Mac / Safari users out there who would
test the  
> above link
> and let me know what you get, that would be very much
appreciated.
>
>
>
> Any clues or guidance are most welcome.
>
> Cheers,
>
> --Allison.
>
>
>
> _____________________________________
>
> Allison R. Brueckner, M.I.S.
>
> Principal, cAliCo Information Consulting
>
> www.calicoinfo.net
>
> Technology Librarian, Dexter District Library
>
> www.dexter.lib.mi.us
>
> phone/fax:  734-426-4066
>
> mobile:       734-834-4276
>
> email:         allison.bruecknercomcast.net
>
>
>
> _______________________________________________
> Web4lib mailing list
> Web4libwebjunction.org
> http://lists.we
bjunction.org/web4lib/

_______________________________________________
Web4lib mailing list
Web4libwebjunction.org
http://lists.we
bjunction.org/web4lib/