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Thread: Can't login to web interface as admin




Can't login to web interface as admin
country flaguser name
Canada
2007-05-23 15:07:23

Hi folks,

 

After changing systemR17;s root password I can’t connect to maia’;s webinterface using an email that was used previously as administrative login.

I figure these two events are not correlated at all but how could I troubleshoot it and get access to webinterface.

I checked two maia tables: maia_users and users and didn’;t find that email. Is there a special table where this user ID is stored?

 

Eugene

 

 

Re: Can't login to web interface as admin
country flaguser name
Canada
2007-05-23 15:42:43
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Eugene Pefti wrote:

> After changing system’s root password I can’t
connect to maia’s
> webinterface using an email that was used previously as
administrative
> login.
> 
> I figure these two events are not correlated at all but
how could I
> troubleshoot it and get access to webinterface.
> 
> I checked two maia tables: maia_users and users and
didn’t find that
> email. Is there a special table where this user ID is
stored?

The email addresses themselves are stored in the 'users'
table.  The
'maia_users' table stores user account information, and what
you'll find
is that the users table has a column called maia_user_id,
which points
to the account in the maia_users table that owns that
address.

In the maia_users table, you'll see the user_level column
determines the
user's privilege level: 'U' for ordinary users, 'A' for
domain admins,
and 'S' for the superadmin.  If you need to manually change
the
superadmin, you can do so by changing the current
superadmin's
user_level to 'U' and change the new superadmin's user_level
to 'S'.
Just make sure that when you're done, only one user in the
maia_users
table has user_level 'S' (there can be only one superadmin).

- --
Robert LeBlanc <rjlrenaissoft.com>
Renaissoft, Inc.
Maia Mailguard <http://www.maiamail
guard.com/>

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