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Thread: Re: Cannot retrieve quarantined file, browser screen goes white
Re: Cannot retrieve quarantined file, browser screen goes white
country flaguser name
United States		 2007-06-28 14:25:42 
That was it!

I don't know how the memory limit got set to 4MB, but I
changed it back to
the default 128MB, and that has corrected the problem.

Outstanding help from this list, I must say.

Thanks so much to you, and Davide and Pete, who all gave
exactly the same
advice.

Kurt


Daniel Westendorf wrote:
> Have you checked out your memory_limit setting ins your

> php.ini file? I
> was having the same problem and that was the problem. I
had the limit
> set too low, after bumping it up to 100MB it worked
great (after
> rebooting apache).
> 
> Hope this helps....
> 
> -Daniel
> 
> 
> -----Original Message-----
> From: maia-users-bouncesrenaissoft.com
> [mailto:maia-users-bouncesrenaissoft.com] On Behalf
Of Kurt Buff
> Sent: Thursday, June 28, 2007 10:42 AM
> To: 'David Morton'
> Cc: 'maia-usersrenaissoft.com'
> Subject: Re: [Maia-users] Cannot retrieve quarantined
file,browser
> screen goes white
> 
> OK - now it's getting weird. I was just now able to
rescue a message
> with a
> banned file attachment, but the message with the .zip
file is still
> unavailable to me. The message that I was just now able
to 
> rescue had an
> OpenOffice.org file attached - logfunctions.ods - and
the 
> rescue went as
> expected.
> 
> Here are the logs from my most recent foray:
> 
> 192.168.24.54 - - [27/Jun/2007:12:47:02 -0700]
"POST
> /maia-mailguard/xlogin.php HTTP/1.1" 302 -
> "http://zmx1.zetron.com/maia-mailguard/login.php" 
> "Mozilla/5.0 (Windows;
> U;
> Windows NT 5.2; en-US; rv:1.8.1.4) Gecko/20070515
Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:47:02 -0700]
"GET
>
/maia-mailguard/index.php?PHPSESSID=gf84603rcgpp06n98m9g4r66
31&
> HTTP/1.1"
> 302 - "http://zmx1.zetron.com/maia-mailguard/login.php"
"Mozilla/5.0
> (Windows; U; Windows NT 5.2; en-US; rv:1.8.1.4)
Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:47:02 -0700]
"GET
> /maia-mailguard/welcome.php HTTP/1.1" 200 11590
> "http://zmx1.zetron.com/maia-mailguard/login.php" 
> "Mozilla/5.0 (Windows;
> U;
> Windows NT 5.2; en-US; rv:1.8.1.4) Gecko/20070515
Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:47:14 -0700]
"GET
> /maia-mailguard/list-cache.php?cache_type=ham
HTTP/1.1" 200 138837
> "http://zmx1.zetron.com/maia-mailguard/welcome.php" "Mozilla/5.0
> (Windows;
> U; Windows NT 5.2; en-US; rv:1.8.1.4) Gecko/20070515
Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:47:47 -0700]
"POST
> /maia-mailguard/list-cache.php?cache_type=ham
HTTP/1.1" 200 9899
> "http://zmx1.zetron.com/maia-mailguard/l
ist-cache.php?cache_type=ham"
> "Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;
rv:1.8.1.4)
> Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:47:56 -0700]
"POST
> /maia-mailguard/list-cache.php?cache_type=ham
HTTP/1.1" 302 -
> "http://zmx1.zetron.com/maia-mailguard/l
ist-cache.php?cache_type=ham"
> "Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;
rv:1.8.1.4)
> Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:47:57 -0700]
"GET
> /maia-mailguard/welcome.php HTTP/1.1" 200 11649
> "http://zmx1.zetron.com/maia-mailguard/l
ist-cache.php?cache_type=ham"
> "Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;
rv:1.8.1.4)
> Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:01 -0700]
"GET
> /maia-mailguard/list-cache.php?cache_type=spam
HTTP/1.1" 200 33696
> "http://zmx1.zetron.com/maia-mailguard/welcome.php" "Mozilla/5.0
> (Windows;
> U; Windows NT 5.2; en-US; rv:1.8.1.4) Gecko/20070515
Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:23 -0700]
"POST
> /maia-mailguard/list-cache.php?cache_type=spam
HTTP/1.1" 302 -
> "http://zmx1.zetron.com/maia-mailguard/
list-cache.php?cache_type=spam"
> "Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;
rv:1.8.1.4)
> Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:24 -0700]
"GET
> /maia-mailguard/welcome.php HTTP/1.1" 200 11544
> "http://zmx1.zetron.com/maia-mailguard/
list-cache.php?cache_type=spam"
> "Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;
rv:1.8.1.4)
> Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:28 -0700]
"GET
> /maia-mailguard/list-cache.php?cache_type=attachment 
> HTTP/1.1" 200 10602
> "http://zmx1.zetron.com/maia-mailguard/welcome.php" "Mozilla/5.0
> (Windows;
> U; Windows NT 5.2; en-US; rv:1.8.1.4) Gecko/20070515
Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:43 -0700]
"GET
>
/maia-mailguard/view.php?id=37167&cache_type=attachment
HTTP/1.1" 200
> 12813
> "http://zmx1.zetron.com/maia-mailguard/list-cache.ph
p?cache_ty
> pe=attachm
> ent"
> "Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;
rv:1.8.1.4)
> Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:54 -0700]
"POST
>
/maia-mailguard/view.php?id=37167&cache_type=attachment
HTTP/1.1" 302
> 12813
> "http://zmx1.zetron.com/maia-mailguard/view.php?
id=37167&cache
> _type=atta
> chme
> nt" "Mozilla/5.0 (Windows; U; Windows NT 5.2;
en-US; rv:1.8.1.4)
> Gecko/20070515 Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:54 -0700]
"GET
> /maia-mailguard/list-cache.php?cache_type=attachment 
> HTTP/1.1" 200 9743
> "http://zmx1.zetron.com/maia-mailguard/view.php?
id=37167&cache
> _type=atta
> chme
> nt" "Mozilla/5.0 (Windows; U; Windows NT 5.2;
en-US; rv:1.8.1.4)
> Gecko/20070515 Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:48:59 -0700]
"GET
>
/maia-mailguard/view.php?id=28883&cache_type=attachment

> HTTP/1.1" 200 -
> "http://zmx1.zetron.com/maia-mailguard/list-cache.ph
p?cache_ty
> pe=attachm
> ent"
> "Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;
rv:1.8.1.4)
> Gecko/20070515
> Firefox/2.0.0.4"
> 192.168.24.54 - - [27/Jun/2007:12:49:05 -0700]
"GET
> /maia-mailguard/list-cache.php?cache_type=attachment 
> HTTP/1.1" 200 9541
> "http://zmx1.zetron.com/maia-mailguard/view.php?
id=37167&cache
> _type=atta
> chme
> nt" "Mozilla/5.0 (Windows; U; Windows NT 5.2;
en-US; rv:1.8.1.4)
> Gecko/20070515 Firefox/2.0.0.4"
> 
> 
> I was able to delete the message, but that's not the
real solution.
> 
> 
> 
> > -----Original Message-----
> > From: David Morton [mailto:mortondadgrmm.net]
> > Sent: Tuesday, June 26, 2007 21:33
> > To: Kurt Buff
> > Cc: 'maia-usersrenaissoft.com'
> > Subject: Re: [Maia-users] Cannot retrieve
quarantined file, browser
> > screen goes white
> > 
> > 
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> > 
> > 
> > On Jun 26, 2007, at 1:37 PM, Kurt Buff wrote:
> > 
> > > The above pretty much gives the symptoms, but
there is a 
> bit more  
> > > to tell.
> > >
> > > If I'm in the Banned File Attachments
section, and mark a 
> message as
> > > non-spam, then confirm the status to recue
the message, the web  
> > > browser goes
> > > white, and the message is not sent.
> > >
> > > Similarly, if I click on the message subject
from the 
> same screen,  
> > > the web
> > > browser again goes white, and nothing
happens.
> > >
> > > I've perused the logs, and I'm not seeing
anything that 
> hits me as  
> > > being an
> > > issue.
> > >
> > 
> > webserver logs?
> > 
> > view the source for the white screen, see if
there's any 
> > hidden text...
> > 
> > 
> > David Morton
> > Maia Mailguard http://www.maiamailguard
.com
> > mortondadgrmm.net
> > 
> > 
> > 
> > -----BEGIN PGP SIGNATURE-----
> > Version: GnuPG v1.4.5 (Darwin)
> > 
> >
iD8DBQFGgeh/Uy30ODPkzl0RAueOAJ950CWdgL61xBIfSOxqtpzxgxCkpACg
gfdT
> > yGZIjIditjsbMzkd0K2Kr/A=
> > =3kXV
> > -----END PGP SIGNATURE-----
> > 
> 
> 
>   
> 
> _______________________________________________
> Maia-users mailing list
> Maia-usersrenaissoft.com
> http://www.renaissoft.com/mailman/listinfo/maia-users
> 


  

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