spam release problem only for some users

Hi,

Can anyone figure out a reason why only a few (and I'm not
sure how 
many, but certainly not too too many) users get this message
when they 
try to release spam:


2007-07-06 15:08:47 (EDT) 2 Warning net_smtp(Auth/SASL.php):
failed to 
open stream: No such file or directory
/usr/share/pear/Net/SMTP.php 121 
2007-07-06 15:08:47 (EDT) 2 Warning net_smtp(): Failed
opening 
'Auth/SASL.php' for inclusion
(include_path='.:/usr/share/pear:./libs:') 
/usr/share/pear/Net/SMTP.php 121


This is reproducible for those users, and only for them.  It
works fine 
for most.


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Aaron Bennett wrote:
> Hi,
> 
> Can anyone figure out a reason why only a few (and I'm
not sure how 
> many, but certainly not too too many) users get this
message when they 
> try to release spam:
> 
> 
> 2007-07-06 15:08:47 (EDT) 2 Warning
net_smtp(Auth/SASL.php): failed to 
> open stream: No such file or directory
/usr/share/pear/Net/SMTP.php 121 
> 2007-07-06 15:08:47 (EDT) 2 Warning net_smtp(): Failed
opening 
> 'Auth/SASL.php' for inclusion
(include_path='.:/usr/share/pear:./libs:') 
> /usr/share/pear/Net/SMTP.php 121
> 
> 
> This is reproducible for those users, and only for
them.  It works fine 
> for most.

Make sure that you install the PEAR modules it's looking
for; it may
only need them for users who use SASL to authenticate when
they send
mail to the mail server, which would explain why it works
for everyone
else but not for them.  The Net_SMTP and Auth_SASL PEAR
modules need to
be installed.

- --
Robert LeBlanc <rjlrenaissoft.com>
Renaissoft, Inc.
Maia Mailguard <http://www.maiamail
guard.com/>

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Robert LeBlanc wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Aaron Bennett wrote:
>   
>> Hi,
>>
>> Can anyone figure out a reason why only a few (and
I'm not sure how 
>> many, but certainly not too too many) users get
this message when they 
>> try to release spam:
>>
>>
>> 2007-07-06 15:08:47 (EDT) 2 Warning
net_smtp(Auth/SASL.php): failed to 
>> open stream: No such file or directory
/usr/share/pear/Net/SMTP.php 121 
>> 2007-07-06 15:08:47 (EDT) 2 Warning net_smtp():
Failed opening 
>> 'Auth/SASL.php' for inclusion
(include_path='.:/usr/share/pear:./libs:') 
>> /usr/share/pear/Net/SMTP.php 121
>>
>>
>> This is reproducible for those users, and only for
them.  It works fine 
>> for most.
>>     
>
> Make sure that you install the PEAR modules it's
looking for; it may
> only need them for users who use SASL to authenticate
when they send
> mail to the mail server, which would explain why it
works for everyone
> else but not for them.  The Net_SMTP and Auth_SASL PEAR
modules need to
> be installed.
>   

Here's the rub.  No one should be using SASL for this. 
Where would a 
per-user SASL flag live so I can make sure it's not set for
anyone?


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Aaron Bennett wrote:

> Here's the rub.  No one should be using SASL for this. 
Where would a 
> per-user SASL flag live so I can make sure it's not set
for anyone?

It's the SASL indications in the mail headers that are
causing the
Net_SMTP module to say that it needs the Auth_SASL module. 
Those SASL
indications aren't necessarily being injected by /your/ mail
server,
they could have been injected by an outside sender's mail
server.

Honestly, just installing the Auth_SASL module will shut
Net_SMTP up,
even if you're not using SASL on /your/ servers.

- --
Robert LeBlanc <rjlrenaissoft.com>
Renaissoft, Inc.
Maia Mailguard <http://www.maiamail
guard.com/>

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On Jul 6, 2007, at 2:11 PM, Aaron Bennett wrote:

> Hi,
>
> Can anyone figure out a reason why only a few (and I'm
not sure how
> many, but certainly not too too many) users get this
message when they
> try to release spam:
>
>
> 2007-07-06 15:08:47 (EDT) 2 Warning
net_smtp(Auth/SASL.php): failed to
> open stream: No such file or directory
/usr/share/pear/Net/SMTP.php  
> 121
> 2007-07-06 15:08:47 (EDT) 2 Warning net_smtp(): Failed
opening
> 'Auth/SASL.php' for inclusion
(include_path='.:/usr/share/pear:./ 
> libs:')
> /usr/share/pear/Net/SMTP.php 121


I don't know why it's hit or miss, but Auth_SASL is a
requirement for  
Net_SMTP, even if you don't use SASL.



David Morton
Maia Mailguard http://www.maiamailguard
.com
mortondadgrmm.net



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