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Thread: all mail for all virtual domains is quarantined when the Maia admin also wants to have




all mail for all virtual domains is quarantined when the Maia admin also wants to have
country flaguser name
Norway		 2008-01-05 16:16:03 

  


  

    





Hi all,




 




This is something I have reported earlier,
but what I never have managed to fix. So I give it a new try.



 



When I first time installed Maia, I used my
own email address as admin. When loging in with this email address, I had full
admin rights. I also could control my own personal settings for my e-mail
address. After that the server crashed, I managed to reinstall since the database
was still intact. However, I am left with one major handicap. When I deactivate
spam scanning on my personal address, all mail from all users on all virtual
domains is being quarantined. When I disable it on my account, it works like a
charm for all other users. But  now I am being flooded with spam…;



 



I think what I need to do here is to go
through the basic settings step by step. I am going to need some help here in
order to provide you with the needed information so that you hopefully can see
what is going one.



 



Before I start sending all kinds of
information, I wonder what the best way is to do this. In some cases it would
be great if I just could do a print screen of f.ex.the config page, or from myMSQL.
I don’t know what is possible in this forum.



 



All I know is that this have been bugging
me for about 1 year now, and know that as soon as I activate my spam control,
all hell brakes lose. All users start complaining and the calm only returns
after I disable spam filter on my email account230;




 



I hope the PRO’s out there can help
me fix this J




 



Best regards,



 




Harry M. Aasterud



Aasterud WebCom







  

  
  
   
     
    

  

    Re:  all mail for all virtual domains is
quarantined when	the Maia admin also
wants to h
  


  

     country flaguser name
Canada		
     2008-01-07 09:12:49
  


  

    
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Harry M. Aasterud wrote:

> When I first time installed Maia, I used my own email
address as admin.
> When loging in with this email address, I had full
admin rights. I also
> could control my own personal settings for my e-mail
address. After that
> the server crashed, I managed to reinstall since the
database was still
> intact. However, I am left with one major handicap.
When I deactivate
> spam scanning on my personal address, all mail from all
users on all
> virtual domains is being quarantined. When I disable it
on my account,
> it works like a charm for all other users. But  now I
am being flooded
> with spam…

It sounds like either (a) your database got corrupted during
that crash,
and the linkages between email addresses and user accounts
got broken
somehow, or (b) you used Maia's address-linking feature to
link all of
the addresses on your system to your own email address, such
that they
are all owned by your account.  For some small sample of
your users, you
may want to investigate this by looking at the 'users' table
and the
'maia_users' table to make sure that email addresses are
owned by the
correct user accounts.

The maia_users.id column should match the users.maia_user_id
column, for
instance, and the maia_users.primary_email_id should match
the users.id
column of the user's primary email address.  As long as
those linkages
are correct, each user should have independent settings.

- --
Robert LeBlanc <rjlrenaissoft.com>
Renaissoft, Inc.
Maia Mailguard <http://www.maiamail
guard.com/>

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