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Well, indeed I did have the
outgoing mail server set to port 25. I have since changed it to 10025, but
that has not fixed the issue... However I now get a (hopefully helpful)
error in Maia when I attempt to confirm a quarantined message as
"Non-Spam"
If I mark a message as "non-spam" from the
list of suspected spam and then hit the "Confirm the Status of these items"
button, the entire text of the email appears at the top of the Maia screen,
followed by a line that reads "550 Failed to connect to SMTP server: Failed to
connect to socket: connection refused". At this point Maia confirms the
status of the marked spam items, and leaves the non-spam message in the
suspected spam list.
If I click on the message in the suspected
spam list in order to read it, and then click on "Confirm this
non-spam" at the top of the message, I get a different error: "550 Could
not connect to SQL database: :Failed to connect socket: Connection
refused". At this point it returns me to the suspected spam list, with the
message still in the list.
Again, any help would be greatly
appreciated. And thank you for all your time.
...Scott
From: David Morton
[mailto:mortonda dgrmm.net]
Sent: Wed 5/10/2006 12:56 PM
Cc:
maia-usersrenaissoft.com
Subject: Re: [Maia-users] Confirmed Non-Spam
keeps getting marked Spam
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Scott
Organ wrote:
>; I have been running a Maia install from Trunk for several
months now...
>; (Unfortunately I do not know the original version
number) I have ran
> into a problem where if the users find an email
quarantined as spam, and
> confirms it as non-spam. The email will
disappear from their
> spam-quarantine for a few seconds, and then
reappear in the
> spam-quarantined again (this time with an updated date
and time) and
> still not be delivered as non-spam.
Sounds like you
are delivering it to the wrong outgoing mail server. You
probably have it set
to port 25 instead of 10025 in the admin->System
Configuration page. ;
IT should deliver to the non-filtered side of things.
If your mail server
is not on the same host as the web server, you may have to
open up the access
list for that IP.
- --
David Morton
Maia
Mailguard ; ;
- http://www.maiamailguard.com
Morton
Software Design and Consulting - http://www.dgrmm.net
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