List Info

Thread: Escalation process
Escalation process
user name
 2006-03-01 06:41:56 

  


  

    

From: =?iso-8859-15?q?Fr=E9d=E9ric_Aime_-_Janua?= <janua.fr">faimejanua.fr&gt;
Organization: Janua
To: lists.sourceforge.net">mantisbt-devlists.sourceforge.net
Date: Wed, 8 Feb 2006 17:20:49 +0100
Subject: [Mantisbt-dev] Escalation process
Reply-To: lists.sourceforge.net">mantisbt-devlists.sourceforge.net

Dear All,

I'm looking after a way to manage escalation processes within mantis. Is there 
something planned in that aim currently ?

The idea will be to have an expiry date for a bugId and some sort of scheduled 
action to step the state of the bug once expired (or either assign it to a 
designated user).

If not I'm proposing to start coding this functionnality...





Hello All,



Did this ever get off the ground? Or is there something that exists already?



Cheers,



Ben
















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Ben Kellas
Director
CISA, CNE, B.Comp
Email:  navigo.com.au">ben.kellasnavigo.com.au

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    Escalation process
  


  

     user name

     2006-03-01 09:37:17
  


  

    
> > From: =?iso-8859-15?q?Fr=E9d=E9ric_Aime_-_Janua?=
<faimejanua.fr>
> > Organization: Janua
> > To: mantisbt-devlists.sourceforge.net
> > Date: Wed, 8 Feb 2006 17:20:49 +0100
> > Subject: [Mantisbt-dev] Escalation process
> > Reply-To: mantisbt-devlists.sourceforge.net
> >
> > Dear All,
> >
> > I'm looking after a way to manage escalation
processes within mantis. Is
> > there something planned in that aim currently ?
> >
> > The idea will be to have an expiry date for a
bugId and some sort of
> > scheduled action to step the state of the bug once
expired (or either
> > assign it to a designated user).
> >
> > If not I'm proposing to start coding this
functionnality...
>
> Hello All,
>
> Did this ever get off the ground? Or is there something
that exists
> already?
>
> Cheers,
>
> Ben
Hi Ben, Hi All,

Yes it did, I've posted two weeks ago a patch against
v1.0.0, and still 
awaiting feedback (and also doing my ususal work ;) ), thus
I still have to 
finish it, but all the basis needed are already coded into
this patch.

Should you want it, let me know.

I'm planning to work on it this week, so there will be news
concerning it very 
soon.

Best regards to all

Fred.


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