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Hi,

 

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Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206

 

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From: Message Sniffer Community [sortmonster.com">mailto:sniffersortmonster.com] On Behalf Of Herb Guenther
Sent: Wednesday, October 25, 2006 10:06 AM
To: Message Sniffer Community
Subject: [sniffer] Re: Declude header not modified correctly

I have an active SA, I sent in some service requests and got a ticket number by return email, never a follow up.  Then called in and a chap named Chris Asaro fixed the settings on our account so that I could download the correct version and was quite helpful with that. ; However, that does not solve the problem and all emails of examples and requests for status since 10/18/06 have gone unanswered.

So, basically their answer was install the latest version, and beyond that nothing, not even a reply or a we are working on it and will have something to try on X.  Out users are seeing hundreds of spam messages unmarked in their email boxes a day, and of course want to know why when it is identified as spam they are still getting it.  I personally know that this has been an issue for at least a year. ; If I were a spammer I would sure code my emails to exploit this.

Anyway, have used Declude for about 5 years as I recall and getting kind of to the end of the line.

I also spent some time yet again on their web site, and do not see a discussion board or anything to discuss this issue there vs here.

Herb

-- 
Herb Guenther
Lanex, LLC
www.lanex.com
(262)789-0966x102 Office
(262)780-0424 Direct


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