calmail qouta/can't delete

Some of our visitors have the same problem.  The way we use
to delete the
messages would be using outlook (I think other programs work
the same way
too) by enabling "Remove from Server after ***
days"  under Tools/Email
Accounts/Edit and Change/More Settings/Advanced Settings. 
You can set the
*** number of days to 10 or something, and then when done,
click on
send/receive again and it will delete the old messages from
the server.

However, this option doesn't allow you to specific which
emails can be saved
on the server.  This works best when you have the important
emails stored on
your outlook already. 


******************************
Amy Gee
UC Energy Institute
2547 Channing Way
Berkeley, CA 94720-5180
Tel: (510) 643-4841
Fax: (510) 643-5180
Web: www.ucei.org 

-----Original Message-----
From: owner-micronet-listlists.berkeley.edu
[mailto:owner-micronet-listlists.berkeley.edu] On
Behalf Of lucia greco
Sent: Tuesday, July 18, 2006 12:50 PM
To: 'William Doyle'; micronet-listlistlink.berkeley.edu
Subject: RE: [Micronet] calmail qouta/can't delete

Some of my students have been having the same problem  



Lucia Greco
University of California Berkeley
Assistive Technology Specialist
(510) 643-7591
 
-----Original Message-----
From: owner-micronet-listlists.berkeley.edu
[mailto:owner-micronet-listlists.berkeley.edu] On
Behalf Of William Doyle
Sent: Tuesday, July 18, 2006 12:42 PM
To: micronet-listlistlink.berkeley.edu
Subject: [Micronet] calmail qouta/can't delete

Good Day,

We've seen a couple of instances where a user exceeds their
calmail quota
and when they attempt to delete messages through the web
interface they
receive an error message "could not complete request-
account full" (or
something to that effect).

Is there any simple way of dealing with this?

Bill Doyle
I-House


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