Eudora on Win XP Failing to Receive

Good Morning, Micronetters

I have a user who performed the monthly Micro$oft update and
immediately
after found that Eudora no longer functioned. The failure
was in
connecting and downloading messages from Calmail. They can
send email
out. What we did to try and correct the problem (note this
doesn't occur
on other machines using XP, updated, and Eudora - so far):

1. We checked the settings in Eudora to make sure they did
not change -
all was correct.
2. We re-installed that version of Eudora on the machine -
still failed
to download messages. (yes, we did re-check the settings on
the re-install)
3. We rolled back the update by going back to a point prior
to the
update using XP's system restore - still failed to download
messages.
4. We tried installing version seven from
software.berkeley.edu -
checked the settings and then failed to download messages.
5. The user had a lot of messages in the IN box so we
migrated them to a
folder and then it actually connected and looked as if it
were
downloading messages but froze instead.
6. We logged in to calmail.berkeley.edu and found about
three and one
half thousand JUNK mail sitting in the JUNK box. We figured
since it was
a re-installed/new install of Eudora it might be trying to
download all
those junk mailings so we deleted them all. The server only
had about
sixteen to thirty messages (this user gets a ton of official
email). We
then tried to download messages again and it still will not
download.

We have not re-installed the updates that seemed to
originate this
problem so we are at a loss as to what could be causing this
Eudora
issue. We have triple checked the settings and find all to
be correct.
This does not mean we did not miss something and hopefully
one of you
out there in micronet land can provide some suggestions on
fixing this
email issue.

Sincerely,

Charles

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Charles E. James, P/A II
IST/Student Information Systems
U. C. Berkeley California
510-642-8440

-----------------------------------------
"Peace of mind means the ability to be organized
inwardly; it means inner tranquility in the midst
of confusion, difficulty, conflict, or opposition.

Use only positive words when talking to others
and when talking to yourself.
-----------------------------------------




------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.

Hi Charles,

Charles E. James wrote:

> I have a user who performed the monthly Micro$oft
update and immediately
> after found that Eudora no longer functioned. The
failure was in

What do the Eudora logs show? You can enable detailed
logging using 
Tools/Options.../Logging and checking off the "All
Bytes Sent" and "All 
Bytes Received" options.

--Karl

=======
> connecting and downloading messages from Calmail. They
can send email
> out. What we did to try and correct the problem (note
this doesn't occur
> on other machines using XP, updated, and Eudora - so
far):
> 
> 1. We checked the settings in Eudora to make sure they
did not change -
> all was correct.
> 2. We re-installed that version of Eudora on the
machine - still failed
> to download messages. (yes, we did re-check the
settings on the re-install)
> 3. We rolled back the update by going back to a point
prior to the
> update using XP's system restore - still failed to
download messages.
> 4. We tried installing version seven from
software.berkeley.edu -
> checked the settings and then failed to download
messages.
> 5. The user had a lot of messages in the IN box so we
migrated them to a
> folder and then it actually connected and looked as if
it were
> downloading messages but froze instead.
> 6. We logged in to calmail.berkeley.edu and found about
three and one
> half thousand JUNK mail sitting in the JUNK box. We
figured since it was
> a re-installed/new install of Eudora it might be trying
to download all
> those junk mailings so we deleted them all. The server
only had about
> sixteen to thirty messages (this user gets a ton of
official email). We
> then tried to download messages again and it still will
not download.
> 
> We have not re-installed the updates that seemed to
originate this
> problem so we are at a loss as to what could be causing
this Eudora
> issue. We have triple checked the settings and find all
to be correct.
> This does not mean we did not miss something and
hopefully one of you
> out there in micronet land can provide some suggestions
on fixing this
> email issue.

------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.

On Feb 16, 2006, at 7:59 AM, Charles E. James wrote:

>  The failure was in
> connecting and downloading messages from Calmail.


Is Eudora offering any particular error message?

-Greg


------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.

Hi Charles,

Are you getting some sort of security message?  If so, you
might want to 
try switching your Secure Sockets settings for Checking Mail
to the 
Required, Alternate Port setting and see if that does the
trick.

Cheryl
<<<:>>>
At 07:59 AM 2/16/2006, Charles E. James wrote:
>Good Morning, Micronetters
>
>I have a user who performed the monthly Micro$oft update
and immediately
>after found that Eudora no longer functioned. The
failure was in
>connecting and downloading messages from Calmail. They
can send email
>out. What we did to try and correct the problem (note
this doesn't occur
>on other machines using XP, updated, and Eudora - so
far):
>
>1. We checked the settings in Eudora to make sure they
did not change -
>all was correct.
>2. We re-installed that version of Eudora on the machine
- still failed
>to download messages. (yes, we did re-check the settings
on the re-install)
>3. We rolled back the update by going back to a point
prior to the
>update using XP's system restore - still failed to
download messages.
>4. We tried installing version seven from
software.berkeley.edu -
>checked the settings and then failed to download
messages.
>5. The user had a lot of messages in the IN box so we
migrated them to a
>folder and then it actually connected and looked as if
it were
>downloading messages but froze instead.
>6. We logged in to calmail.berkeley.edu and found about
three and one
>half thousand JUNK mail sitting in the JUNK box. We
figured since it was
>a re-installed/new install of Eudora it might be trying
to download all
>those junk mailings so we deleted them all. The server
only had about
>sixteen to thirty messages (this user gets a ton of
official email). We
>then tried to download messages again and it still will
not download.
>
>We have not re-installed the updates that seemed to
originate this
>problem so we are at a loss as to what could be causing
this Eudora
>issue. We have triple checked the settings and find all
to be correct.
>This does not mean we did not miss something and
hopefully one of you
>out there in micronet land can provide some suggestions
on fixing this
>email issue.
>
>Sincerely,
>
>Charles
>
>--
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>Charles E. James, P/A II
>IST/Student Information Systems
>U. C. Berkeley California
>510-642-8440
>
>-----------------------------------------
>"Peace of mind means the ability to be organized
>inwardly; it means inner tranquility in the midst
>of confusion, difficulty, conflict, or opposition.
>
>Use only positive words when talking to others
>and when talking to yourself.
>-----------------------------------------
>
>
>
>
>--------------------------------------------------------
----------------
>The following was automatically added to this message by
the list server:
>
>For information about Micronet, including subscribing to
>or unsubscribing from its mailing list and finding out
>about upcoming meetings, please visit the Micronet Web
site:
><http://micronet.be
rkeley.edu/>.


------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.

Hi, Cheryl

Thank you. Originally I had set all of the Eudora
installations to 
Require TLS or TTL or what ever it was and the user got a
call to set it 
to the alternate port setting and everything came back to
life. It was 
also associated with a possible corrupted email when things
went astray.

Thanks,

Charles

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Charles E. James, P/A II
IST/Student Information Systems
U. C. Berkeley California
510-642-8440

-----------------------------------------
"Peace of mind means the ability to be organized
inwardly; it means inner tranquility in the midst
of confusion, difficulty, conflict, or opposition.

Use only positive words when talking to others
and when talking to yourself.
-----------------------------------------



Cheryl Olson wrote:
> Hi Charles,
>
> Are you getting some sort of security message?  If so,
you might want 
> to try switching your Secure Sockets settings for
Checking Mail to the 
> Required, Alternate Port setting and see if that does
the trick.
>
> Cheryl
> <<<:>>>
> At 07:59 AM 2/16/2006, Charles E. James wrote:
>> Good Morning, Micronetters
>>
>> I have a user who performed the monthly Micro$oft
update and immediately
>> after found that Eudora no longer functioned. The
failure was in
>> connecting and downloading messages from Calmail.
They can send email
>> out. What we did to try and correct the problem
(note this doesn't occur
>> on other machines using XP, updated, and Eudora -
so far):
>>
>> 1. We checked the settings in Eudora to make sure
they did not change -
>> all was correct.
>> 2. We re-installed that version of Eudora on the
machine - still failed
>> to download messages. (yes, we did re-check the
settings on the 
>> re-install)
>> 3. We rolled back the update by going back to a
point prior to the
>> update using XP's system restore - still failed to
download messages.
>> 4. We tried installing version seven from
software.berkeley.edu -
>> checked the settings and then failed to download
messages.
>> 5. The user had a lot of messages in the IN box so
we migrated them to a
>> folder and then it actually connected and looked as
if it were
>> downloading messages but froze instead.
>> 6. We logged in to calmail.berkeley.edu and found
about three and one
>> half thousand JUNK mail sitting in the JUNK box. We
figured since it was
>> a re-installed/new install of Eudora it might be
trying to download all
>> those junk mailings so we deleted them all. The
server only had about
>> sixteen to thirty messages (this user gets a ton of
official email). We
>> then tried to download messages again and it still
will not download.
>>
>> We have not re-installed the updates that seemed to
originate this
>> problem so we are at a loss as to what could be
causing this Eudora
>> issue. We have triple checked the settings and find
all to be correct.
>> This does not mean we did not miss something and
hopefully one of you
>> out there in micronet land can provide some
suggestions on fixing this
>> email issue.
>>
>> Sincerely,
>>
>> Charles
>>
>> -- 
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>> Charles E. James, P/A II
>> IST/Student Information Systems
>> U. C. Berkeley California
>> 510-642-8440
>>
>> -----------------------------------------
>> "Peace of mind means the ability to be
organized
>> inwardly; it means inner tranquility in the midst
>> of confusion, difficulty, conflict, or opposition.
>>
>> Use only positive words when talking to others
>> and when talking to yourself.
>> -----------------------------------------
>>
>>
>>
>>
>>
------------------------------------------------------------
------------
>> The following was automatically added to this
message by the list 
>> server:
>>
>> For information about Micronet, including
subscribing to
>> or unsubscribing from its mailing list and finding
out
>> about upcoming meetings, please visit the Micronet
Web site:
>> <http://micronet.be
rkeley.edu/>.
>
>

------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.