UC Berkeley Information Services & Technology (IST) needs your help

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UC Berkeley Information Services & Technology (IST) needs your help
	2006-11-02 19:46:51
Hi Sean, Thanks for asking the question. I admit that I hadn't thought about this -- very legitimate! -- question arising. I am the campus project lead for the IST customer satisfaction survey. We are working with a consulting company based on the East coast. That is why the survey is hosted off campus. The company that we are working with has done similar surveys for several other universities including Stanford, USC and MIT. A randomly selected sample of the campus faculty, students and staff communities were invited to participate in the survey. This is one of many mechanisms that IST is using to get feedback on our organization's services. I can assure you that the survey is legitimate and I strongly encourage you to participate! Regards, Tony Roybal IST, Client Services On Nov 2, 2006, at 11:24 AM, Sean Frye wrote: > Does anyone know if this is a legitimate survey? It just seems a > little > strange that IST would direct users to a survey that isn't being > hosted on a > campus server (ma2.us is registered to an individual in MA). Just > want to > make sure this is legit before responding to it, or even going to > the site. > Thanks in advance. > > -sean > > ------------------------------------------------------------ ---------- > -- > Sean Frye > Systems Resource Specialist II > Biology Scholars Program > Department of Integrative Biology > University of California, Berkeley > 88 Haas Pavillion > > Phone: (510) 643-4150 > Fax: (510) 643-9961 > > -Mailing Address- > University of California, Berkeley > 3060 VLSB > Berkeley, CA 94720-3140 > ------------------------------------------------------------ ---------- > -- > > >> -----Original Message----- >> From: Shel Waggener [mailto:survey-feedbacklists.berkeley.edu] >> Sent: Thursday, November 02, 2006 10:10 AM >> To: Sean Frye >> Subject: UC Berkeley Information Services & Technology (IST) needs >> your >> help >> Importance: High >> >> Hello Sean, >> >> We hope you have received the $5.00 gift certificate we mailed to >> you in >> appreciation for your (hoped for) participation in the Information >> Services >> & Technology survey. >> >> We have contacted only a limited number of people using a random >> sample so >> your response is vital to our effort. IST will use this customer >> feedback >> to >> help prioritize improving computing at UC Berkeley for you-and >> people like >> you. Could you be kind enough to help us? >> >> You should have received an initial email invitation on Tuesday >> morning. >> Here's the link from that invitation. The survey instrument is >> compatible >> with Internet Explorer, Netscape and Firefox. >> >> http://ma2.us/ucb/ a.htm?id=rpuib1a >> >> Thank you! >> >> Shel Waggener >> Chief Information Officer >> UC Berkeley >> >> PRIVACY STATEMENT: This survey is confidential. Though it collects >> personally-identifiable information, this information is strictly >> for the >> purpose of ensuring that we send reminders only to those people >> who have >> not >> responded. It does not collect or record identifying information >> regarding >> the computers from which responses are entered. > > > ------------------------------------------------------------ ---------- > -- > The following was automatically added to this message by the list > server: > > For information about Micronet, including subscribing to > or unsubscribing from its mailing list and finding out > about upcoming meetings, please visit the Micronet Web site: > <http://micronet.be rkeley.edu/>. ------------------------------------------------------------ ------------ The following was automatically added to this message by the list server: For information about Micronet, including subscribing to or unsubscribing from its mailing list and finding out about upcoming meetings, please visit the Micronet Web site: <http://micronet.be rkeley.edu/>.

UC Berkeley Information Services & Technology (IST) needs your help
	2006-11-02 21:02:28
Apparently one of the other mechanisms IST is using is a $5 gift certificate bribe, er, I mean incentive... Monica At 11:46 AM 11/2/2006, Anthony D. Roybal wrote: >Hi Sean, > >Thanks for asking the question. I admit that I hadn't thought about >this -- very legitimate! -- question arising. > >I am the campus project lead for the IST customer satisfaction >survey. We are working with a consulting company based on the East >coast. That is why the survey is hosted off campus. The company that >we are working with has done similar surveys for several other >universities including Stanford, USC and MIT. > >A randomly selected sample of the campus faculty, students and staff >communities were invited to participate in the survey. This is one of >many mechanisms that IST is using to get feedback on our >organization's services. > >I can assure you that the survey is legitimate and I strongly >encourage you to participate! > >Regards, >Tony Roybal >IST, Client Services > > > >On Nov 2, 2006, at 11:24 AM, Sean Frye wrote: > >>Does anyone know if this is a legitimate survey? It just seems a >>little >>strange that IST would direct users to a survey that isn't being >>hosted on a >>campus server (ma2.us is registered to an individual in MA). Just >>want to >>make sure this is legit before responding to it, or even going to >>the site. >>Thanks in advance. >> >>-sean >> >>---------------------------------------------------- ------------------ -- >>Sean Frye >>Systems Resource Specialist II >>Biology Scholars Program >>Department of Integrative Biology >>University of California, Berkeley >>88 Haas Pavillion >> >>Phone: (510) 643-4150 >>Fax: (510) 643-9961 >> >>-Mailing Address- >>University of California, Berkeley >>3060 VLSB >>Berkeley, CA 94720-3140 >>---------------------------------------------------- ------------------ -- >> >> >>>-----Original Message----- >>>From: Shel Waggener [mailto:survey-feedbacklists.berkeley.edu] >>>Sent: Thursday, November 02, 2006 10:10 AM >>>To: Sean Frye >>>Subject: UC Berkeley Information Services & Technology (IST) needs >>>your >>>help >>>Importance: High >>> >>>Hello Sean, >>> >>>We hope you have received the $5.00 gift certificate we mailed to >>>you in >>>appreciation for your (hoped for) participation in the Information >>>Services >>>& Technology survey. >>> >>>We have contacted only a limited number of people using a random >>>sample so >>>your response is vital to our effort. IST will use this customer >>>feedback >>>to >>>help prioritize improving computing at UC Berkeley for you-and >>>people like >>>you. Could you be kind enough to help us? >>> >>>You should have received an initial email invitation on Tuesday >>>morning. >>>Here's the link from that invitation. The survey instrument is >>>compatible >>>with Internet Explorer, Netscape and Firefox. >>> >>>http://ma2.us/ucb/ a.htm?id=rpuib1a >>> >>>Thank you! >>> >>>Shel Waggener >>>Chief Information Officer >>>UC Berkeley >>> >>>PRIVACY STATEMENT: This survey is confidential. Though it collects >>>personally-identifiable information, this information is strictly >>>for the >>>purpose of ensuring that we send reminders only to those people >>>who have >>>not >>>responded. It does not collect or record identifying information >>>regarding >>>the computers from which responses are entered. >> >> >>---------------------------------------------------- ------------------ -- >>The following was automatically added to this message by the list >>server: >> >>For information about Micronet, including subscribing to >>or unsubscribing from its mailing list and finding out >>about upcoming meetings, please visit the Micronet Web site: >><http://micronet.be rkeley.edu/>. > > >-------------------------------------------------------- ---------------- >The following was automatically added to this message by the list server: > >For information about Micronet, including subscribing to >or unsubscribing from its mailing list and finding out >about upcoming meetings, please visit the Micronet Web site: ><http://micronet.be rkeley.edu/>. ------------------------------------------------------------ ------------ The following was automatically added to this message by the list server: For information about Micronet, including subscribing to or unsubscribing from its mailing list and finding out about upcoming meetings, please visit the Micronet Web site: <http://micronet.be rkeley.edu/>.

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