unable to send outside berkeley.edu domain

Oh, well.  I guess just another mystery...

Aron: yes, berkeley.edu domain addresses worked OK.  I
checked my 
settings against the kb info and found that I had Required
alt port 
instead of Required START TLS.  But when I changed it, still
didn't work.

I restarted and all works now.

Thanks for your help,
Michael

At 01:38 PM 3/6/2006, Aron Roberts wrote:
>Hi Michael,
>
>   (not copying the user group lists on this one ...)
>
>In the message "[MAGNet] unable to send outside
berkeley.edu 
>domain", dated 3/6/06, Michael Rimar wrote:
>
>>I haven't been able to send outside the campus
today.  I haven't 
>>changed my settings since I last used Eudora 7,
WinXP SP2 on Friday.
>>
>>I now get error 550 relay not permitted.
>
>   First thing to check - regardless of whether your
settings have 
> changed - is to carefully verify every single setting
for Eudora 
> for Windows listed in:
>
>   http://kb.berkeley.edu/k
b404
>
>   That includes not just enabling "Allow
authentication" in 
> Eudora's "Sending Mail" options, but
*every* setting.  I can't tell 
> you how many times in my own experience a single,
seemingly 
> extraneous setting, can cause unexpected sending or
receiving problems.
>
>   If that doesn't turn up the cause, you might also
experiment - as 
> a troubleshooting technique - with using a different
sending port, 
> such as 465 or 570.  Changes to make to use port 465
are described 
> in <http://kb.berkeley.
edu/kb352>.
>
>   Also, it it a correct assumption that checking mail
and sending 
> mail to berkeley.edu addresses works just fine for you?
 That's 
> implied, but not stated in the earlier message.
>
>Aron Roberts
>Workstation Software Support Group
>
>P.S. I'm not currently experiencing any relaying errors
when sending 
>mail to several off-campus addresses, so although it is
possible, it 
>seems unlikely to be a CalMail system issue.

------------------------------
Michael Rimar
Administrative Assistant
UC Botanical Garden
200 Centennial Drive #5045
Berkeley, CA  94720-5045
510-642-0849
fax 510-642-3012
http://botanicalg
arden.berkeley.edu 


------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.

I've had a user here with the same problem for two days. I
sent her the KB
article and all her setting were right. It fixed itself when
I walked into
her office this morning. Something Is Going On. Any Calmail
admins on the
list...

-Ted Crum

-- 

Ted Crum
tedcrumsocrates.berkeley.edu

On Mon, 6 Mar 2006, Michael Rimar wrote:

> Oh, well.  I guess just another mystery...
>
> Aron: yes, berkeley.edu domain addresses worked OK.  I
checked my
> settings against the kb info and found that I had
Required alt port
> instead of Required START TLS.  But when I changed it,
still didn't work.
>
> I restarted and all works now.
>
> Thanks for your help,
> Michael
>
> At 01:38 PM 3/6/2006, Aron Roberts wrote:
> >Hi Michael,
> >
> >   (not copying the user group lists on this one
...)
> >
> >In the message "[MAGNet] unable to send
outside berkeley.edu
> >domain", dated 3/6/06, Michael Rimar wrote:
> >
> >>I haven't been able to send outside the campus
today.  I haven't
> >>changed my settings since I last used Eudora 7,
WinXP SP2 on Friday.
> >>
> >>I now get error 550 relay not permitted.
> >
> >   First thing to check - regardless of whether
your settings have
> > changed - is to carefully verify every single
setting for Eudora
> > for Windows listed in:
> >
> >   http://kb.berkeley.edu/k
b404
> >
> >   That includes not just enabling "Allow
authentication" in
> > Eudora's "Sending Mail" options, but
*every* setting.  I can't tell
> > you how many times in my own experience a single,
seemingly
> > extraneous setting, can cause unexpected sending
or receiving problems.
> >
> >   If that doesn't turn up the cause, you might
also experiment - as
> > a troubleshooting technique - with using a
different sending port,
> > such as 465 or 570.  Changes to make to use port
465 are described
> > in <http://kb.berkeley.
edu/kb352>.
> >
> >   Also, it it a correct assumption that checking
mail and sending
> > mail to berkeley.edu addresses works just fine for
you?  That's
> > implied, but not stated in the earlier message.
> >
> >Aron Roberts
> >Workstation Software Support Group
> >
> >P.S. I'm not currently experiencing any relaying
errors when sending
> >mail to several off-campus addresses, so although
it is possible, it
> >seems unlikely to be a CalMail system issue.
>
> ------------------------------
> Michael Rimar
> Administrative Assistant
> UC Botanical Garden
> 200 Centennial Drive #5045
> Berkeley, CA  94720-5045
> 510-642-0849
> fax 510-642-3012
> http://botanicalg
arden.berkeley.edu
>
>
>
------------------------------------------------------------
------------
> The following was automatically added to this message
by the list server:
>
> For information about Micronet, including subscribing
to
> or unsubscribing from its mailing list and finding out
> about upcoming meetings, please visit the Micronet Web
site:
> <http://micronet.be
rkeley.edu/>.
>

------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.

Yes, I am on the lists!

I called Michael, it was cleared up by restarting his
system.  He 
also switched back to the Alternate Port and it is still
working 
fine.  We have not had any other complaints, I have talked
to our sys 
admins and nothing has been changed on the system.

Any other problems, please write to me and I will
investigate.

Thanks,

Bernie Rossi
CalMail Consulting


At 2:19 PM -0800 3/6/06, Ted Crum wrote:
>I've had a user here with the same problem for two
days. I sent her the KB
>article and all her setting were right. It fixed itself
when I walked into
>her office this morning. Something Is Going On. Any
Calmail admins on the
>list...
>
>-Ted Crum
>
>--
>
>Ted Crum
>tedcrumsocrates.berkeley.edu
>
>On Mon, 6 Mar 2006, Michael Rimar wrote:
>
>>  Oh, well.  I guess just another mystery...
>>
>>  Aron: yes, berkeley.edu domain addresses worked
OK.  I checked my
>>  settings against the kb info and found that I had
Required alt port
>>  instead of Required START TLS.  But when I changed
it, still didn't work.
>>
>>  I restarted and all works now.
>>
>>  Thanks for your help,
>>  Michael
>>
>>  At 01:38 PM 3/6/2006, Aron Roberts wrote:
>>  >Hi Michael,
>>  >
>>  >   (not copying the user group lists on this
one ...)
>>  >
>>  >In the message "[MAGNet] unable to send
outside berkeley.edu
>>  >domain", dated 3/6/06, Michael Rimar
wrote:
>>  >
>>  >>I haven't been able to send outside the
campus today.  I haven't
>>  >>changed my settings since I last used
Eudora 7, WinXP SP2 on Friday.
>>  >>
>>  >>I now get error 550 relay not permitted.
>>  >
>>  >   First thing to check - regardless of
whether your settings have
>>  > changed - is to carefully verify every single
setting for Eudora
>>  > for Windows listed in:
>>  >
>>  >   http://kb.berkeley.edu/k
b404
>>  >
>>  >   That includes not just enabling
"Allow authentication" in
>>  > Eudora's "Sending Mail" options,
but *every* setting.  I can't tell
>>  > you how many times in my own experience a
single, seemingly
>>  > extraneous setting, can cause unexpected
sending or receiving problems.
>>  >
>>  >   If that doesn't turn up the cause, you
might also experiment - as
>>  > a troubleshooting technique - with using a
different sending port,
>>  > such as 465 or 570.  Changes to make to use
port 465 are described
>>  > in <http://kb.berkeley.
edu/kb352>.
>>  >
>>  >   Also, it it a correct assumption that
checking mail and sending
>>  > mail to berkeley.edu addresses works just
fine for you?  That's
>>  > implied, but not stated in the earlier
message.
>>  >
>>  >Aron Roberts
>>  >Workstation Software Support Group
>>  >
>>  >P.S. I'm not currently experiencing any
relaying errors when sending
>>  >mail to several off-campus addresses, so
although it is possible, it
>>  >seems unlikely to be a CalMail system issue.
>>
>>  ------------------------------
>>  Michael Rimar
>>  Administrative Assistant
>>  UC Botanical Garden
>>  200 Centennial Drive #5045
>>  Berkeley, CA  94720-5045
>>  510-642-0849
>>  fax 510-642-3012
>>  http://botanicalg
arden.berkeley.edu
>>
>>
>> 
------------------------------------------------------------
------------
>>  The following was automatically added to this
message by the list server:
>>
>>  For information about Micronet, including
subscribing to
>>  or unsubscribing from its mailing list and finding
out
>>  about upcoming meetings, please visit the Micronet
Web site:
>>  <http://micronet.be
rkeley.edu/>.
>>
>
>--------------------------------------------------------
----------------
>The following was automatically added to this message by
the list server:
>
>For information about MAGNet, its meetings and events,
and its
>mailing list, including information on subscribing and
unsubscribing,
>see the MAGNet Web site at <http://magnet.berkel
ey.edu/>.


------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.

On Mon, 6 Mar 2006, Ted Crum wrote:
>[...] Something Is Going On. [...]

It's Monday. The machines need no other excuse...

--
Graham Patterson, System Administration
Dept. of Economics, UC Berkeley (510)643-5397

------------------------------------------------------------
------------
The following was automatically added to this message by the
list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.be
rkeley.edu/>.