Eudora crashing

Eudora crashing is becoming a "huge" issue here
at Haas School of 
Business for the last three or four months when more and
more 
applications are upgraded to Eudora version 6.2+.  In some
worst 
cases, Eudora crashes more than five times a day.  We have
tried 
everything that we can think of: deleting Eudora.ini file,
installing 
various Eudora versions (including rolling back to version
5), and 
various versions of the anti virus.  We have even tried new
build 
PCs.  Nothing helped.  The issue would crop up from time to
time. 
Deleting the Eudora.ini file may give a couple good days
then it 
would flair up again.

All reported crashing Eudoras are configured to use imap. 
Most of 
them contain a fair number of mail folders and are used 
heavily.  Some users have reported that it crashes each time
they 
click on certain html messages.

I know there were some discussions about Eudora crashing on
this list 
one or two months ago.  I would like find out:


	1. Are there any users who have experienced the Eudora
crashing 
problem do NOT use Calmail as their incoming mail server? 
This will 
help us determine if the problem may be related to the MTA
software 
CommuniGatePro that both Calmail and Haas run.

           2. What kind of support contract does campus have
with 
Qualcomm?  Whom should we contact to get the direct support
from 
Qualcomm?  We have started switching some users to MS
Outlook, but is 
not a solution, just a work around.  Since Eudora is the
email client 
that Campus supports, it should be a reliable application.

            3. Of course any helpful tips will be
appreciated.


Thanks.

Xiaoyan Ma
Haas Computing Services

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Xiaoyan Ma wrote:
> Eudora crashing is becoming a "huge" issue
here at Haas School of 
> Business for the last three or four months when more
and more 
> applications are upgraded to Eudora version 6.2+.  

>     1. Are there any users who have experienced the
Eudora crashing 
> problem do NOT use Calmail as their incoming mail
server?

Yes. It happened to us and we generally use the
Davis-Etchevery
Computing Facility.

>  3. Of course any helpful tips will be appreciated.

Switch to Thunderbird.

--
Jon Forrest
forrestce.berkeley.edu
Computer Resources Manager
Civil and Environmental Engineering Dept.
305 Davis Hall
Univ. of Calif., Berkeley
Berkeley, CA 94720-1710
510-642-0904

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I switched to thunderbird a while ago, once you're used to
it, it's 
perfectly viable. 

I use many folders/mailboxes and filters as well, generally
handling 
about 100 non-spam messages a week. 

-Jay

Jon Forrest wrote:
> Xiaoyan Ma wrote:
>> Eudora crashing is becoming a "huge"
issue here at Haas School of 
>> Business for the last three or four months when
more and more 
>> applications are upgraded to Eudora version 6.2+.  
>
>>     1. Are there any users who have experienced the
Eudora crashing 
>> problem do NOT use Calmail as their incoming mail
server?
>
> Yes. It happened to us and we generally use the
Davis-Etchevery
> Computing Facility.
>
>>  3. Of course any helpful tips will be appreciated.
>
> Switch to Thunderbird.
>
> -- 
> Jon Forrest
> forrestce.berkeley.edu
> Computer Resources Manager
> Civil and Environmental Engineering Dept.
> 305 Davis Hall
> Univ. of Calif., Berkeley
> Berkeley, CA 94720-1710
> 510-642-0904
>
>
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>

-- 
-Jay Bryon
Senior Network Engineer, CNS
U.C. Berkeley

jayberkeley.edu
2-5636



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There has been some hope that Eudora 7, which is now
distributed for
general use at software.berkeley.edu , would be more stable.

Although there other choices in mail programs, I can see how
one might not
want to migrate an office full of users who are quite
familiar with
Eudora..

-tc

-- 

Ted Crum
tedcrumsocrates.berkeley.edu

On Thu, 23 Mar 2006, Xiaoyan Ma wrote:

> Eudora crashing is becoming a "huge" issue
here at Haas School of
> Business for the last three or four months when more
and more
> applications are upgraded to Eudora version 6.2+.  In
some worst
> cases, Eudora crashes more than five times a day.  We
have tried
> everything that we can think of: deleting Eudora.ini
file, installing
> various Eudora versions (including rolling back to
version 5), and
> various versions of the anti virus.  We have even tried
new build
> PCs.  Nothing helped.  The issue would crop up from
time to time.
> Deleting the Eudora.ini file may give a couple good
days then it
> would flair up again.
>
> All reported crashing Eudoras are configured to use
imap.  Most of
> them contain a fair number of mail folders and are used
> heavily.  Some users have reported that it crashes each
time they
> click on certain html messages.
>
> I know there were some discussions about Eudora
crashing on this list
> one or two months ago.  I would like find out:
>
>
> 	1. Are there any users who have experienced the Eudora
crashing
> problem do NOT use Calmail as their incoming mail
server?  This will
> help us determine if the problem may be related to the
MTA software
> CommuniGatePro that both Calmail and Haas run.
>
>            2. What kind of support contract does campus
have with
> Qualcomm?  Whom should we contact to get the direct
support from
> Qualcomm?  We have started switching some users to MS
Outlook, but is
> not a solution, just a work around.  Since Eudora is
the email client
> that Campus supports, it should be a reliable
application.
>
>             3. Of course any helpful tips will be
appreciated.
>
>
> Thanks.
>
> Xiaoyan Ma
> Haas Computing Services
>
>
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> or unsubscribing from its mailing list and finding out
> about upcoming meetings, please visit the Micronet Web
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rkeley.edu/>.
>

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Margo and All,

Are all (most) of the crashes with IMAP users?

With POP, I have 3000 messages in 55 mailboxes.  The only
crashes 
were in the Windows 6.x versions with corrupted/bad GIF
images 
(embedded?).  I have been using Eudora since the early
90's.

I have just started using a CalMail filter to eliminate junk
to my 
old uclink/uclink4 addresses.  This has eliminated 95% of
the junk 
email coming to Eudora since it stays on the CalMail server.

0--------1---------2---------3---------4---------5---------6
---------7--
Greg Small    Systems Programmer for 36 years and it's
still fun!
Retired       On a network, paranoia is just good thinking!
0--------1---------2---------3---------4---------5---------6
---------7--
The opinions or statements expressed herein should not be
taken as
a position or endorsement of the University of California,
or of 
Workstation Support Services.  After all, I am retired .
0--------1---------2---------3---------4---------5---------6
---------7--

At 04:26 PM 3/23/2006, MargoDenegri wrote:
>Xiaoyan,
>I use the IMAP configuration and experienced constant
crashed with 
>Eudora version 7.0.0.16.
>
>Here are a few things that helped to minimize the
problem:
>
>1) Maintain no more than 800 messages (combined total)
in the shared folders.
>(when we exceed 1000 messages, crashes are more often.)
>2) Synchronize all the IMAP users' Options.
>3) Create filters.
>4)  Run Spybot weekly (noticeable improvement with
response time & crashes).
>
>This is not a complete fix, but it has acceptably
improved the 
>situation for us.
>If you can, stick to version 6.2.3.4; it appears to be
more stable 
>for the IMAP configuration, but it will also
occasionally crash.
>
>-Margo
>
>At 02:03 PM 3/23/2006, Xiaoyan Ma wrote:
>>Eudora crashing is becoming a "huge"
issue here at Haas School of 
>>Business for the last three or four months when more
and more 
>>applications are upgraded to Eudora version 6.2+. 
In some worst 
>>cases, Eudora crashes more than five times a day. 
We have tried 
>>everything that we can think of: deleting Eudora.ini
file, 
>>installing various Eudora versions (including
rolling back to 
>>version 5), and various versions of the anti virus. 
We have even 
>>tried new build PCs.  Nothing helped.  The issue
would crop up from 
>>time to time. Deleting the Eudora.ini file may give
a couple good 
>>days then it would flair up again.
>>
>>All reported crashing Eudoras are configured to use
imap.  Most of 
>>them contain a fair number of mail folders and are
used 
>>heavily.  Some users have reported that it crashes
each time they 
>>click on certain html messages.
>>
>>I know there were some discussions about Eudora
crashing on this 
>>list one or two months ago.  I would like find out:
>>
>>
>>         1. Are there any users who have experienced
the Eudora 
>> crashing problem do NOT use Calmail as their
incoming mail 
>> server?  This will help us determine if the problem
may be related 
>> to the MTA software CommuniGatePro that both
Calmail and Haas run.
>>
>>           2. What kind of support contract does
campus have with 
>> Qualcomm?  Whom should we contact to get the direct
support from 
>> Qualcomm?  We have started switching some users to
MS Outlook, but 
>> is not a solution, just a work around.  Since
Eudora is the email 
>> client that Campus supports, it should be a
reliable application.
>>
>>            3. Of course any helpful tips will be
appreciated.
>>
>>
>>Thanks.
>>
>>Xiaoyan Ma
>>Haas Computing Services
>>
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--------------------
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message by the list server:
>>
>>For information about Micronet, including
subscribing to
>>or unsubscribing from its mailing list and finding
out
>>about upcoming meetings, please visit the Micronet
Web site:
>>< http://micronet.be
rkeley.edu/>.
>___________________________
>Margo Denegri
>Supervisor, ASD Technical Help Desk


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Greetings,

  A new twist showed up today.  It's an 8 kb JPEG that
seizes Eudora 
up on the same way as the infinite GIF's!  Got 4 of them
puppies 
today!  Have to figure a new strategy.  Maybe set the
embedded folder 
so that it can be written to but not read from.  Then, if I
want to 
look at specific embedded content, I can go do so.

At 02:03 PM 3/23/2006, Xiaoyan Ma wrote:
>Eudora crashing is becoming a "huge" issue
here at Haas School of 
>Business for the last three or four months when more and
more 
>applications are upgraded to Eudora version 6.2+.  In
some worst 
>cases, Eudora crashes more than five times a day.  We
have tried 
>everything that we can think of: deleting Eudora.ini
file, 
>installing various Eudora versions (including rolling
back to 
>version 5), and various versions of the anti virus.  We
have even 
>tried new build PCs.  Nothing helped.  The issue would
crop up from 
>time to time. Deleting the Eudora.ini file may give a
couple good 
>days then it would flair up again.
>
>All reported crashing Eudoras are configured to use
imap.  Most of 
>them contain a fair number of mail folders and are used 
>heavily.  Some users have reported that it crashes each
time they 
>click on certain html messages.
>
>I know there were some discussions about Eudora crashing
on this 
>list one or two months ago.  I would like find out:
>
>
>         1. Are there any users who have experienced the
Eudora 
> crashing problem do NOT use Calmail as their incoming
mail 
> server?  This will help us determine if the problem may
be related 
> to the MTA software CommuniGatePro that both Calmail
and Haas run.
>
>           2. What kind of support contract does campus
have with 
> Qualcomm?  Whom should we contact to get the direct
support from 
> Qualcomm?  We have started switching some users to MS
Outlook, but 
> is not a solution, just a work around.  Since Eudora is
the email 
> client that Campus supports, it should be a reliable
application.
>
>            3. Of course any helpful tips will be
appreciated.
>
>
>Thanks.
>
>Xiaoyan Ma
>Haas Computing Services
>
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>about upcoming meetings, please visit the Micronet Web
site:
><http://micronet.be
rkeley.edu/>.

"In the councils of government, we must guard against
the acquisition 
of unwarranted influence, whether sought or unsought, by the

military-industrial complex. The potential for the
disastrous rise of 
misplaced power exists and will persist." Dwight D.
Eisenhower, 
Farewell Address, January 17, 1961
$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
Larry M. Jones, HR Analyst
School of Optometry, UC Berkeley
360 Minor Hall, Berkeley, CA 94720-2020
Phone 510/642-8664, Fax 510/643-5109
mailto:ljonesuclink4.berkeley.edu
$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $


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Hey Everyone,

We have been working with Qualcomm on some of these issues. 
Larry 
and others, it would be helpful if we could grab a copy of
the bad 
mail, we are sending them to Qualcomm for investigation.  I
would 
like to work with anyone who is experiencing crashes.

Thanks,

Bernie Rossi
CalMail Consulting


At 8:47 AM -0800 3/24/06, Larry M. Jones wrote:
>Greetings,
>
>  A new twist showed up today.  It's an 8 kb JPEG that
seizes Eudora 
>up on the same way as the infinite GIF's!  Got 4 of
them puppies 
>today!  Have to figure a new strategy.  Maybe set the
embedded 
>folder so that it can be written to but not read from. 
Then, if I 
>want to look at specific embedded content, I can go do
so.
>
>At 02:03 PM 3/23/2006, Xiaoyan Ma wrote:
>>Eudora crashing is becoming a "huge"
issue here at Haas School of 
>>Business for the last three or four months when more
and more 
>>applications are upgraded to Eudora version 6.2+. 
In some worst 
>>cases, Eudora crashes more than five times a day. 
We have tried 
>>everything that we can think of: deleting Eudora.ini
file, 
>>installing various Eudora versions (including
rolling back to 
>>version 5), and various versions of the anti virus. 
We have even 
>>tried new build PCs.  Nothing helped.  The issue
would crop up from 
>>time to time. Deleting the Eudora.ini file may give
a couple good 
>>days then it would flair up again.
>>
>>All reported crashing Eudoras are configured to use
imap.  Most of 
>>them contain a fair number of mail folders and are
used heavily. 
>>Some users have reported that it crashes each time
they click on 
>>certain html messages.
>>
>>I know there were some discussions about Eudora
crashing on this 
>>list one or two months ago.  I would like find out:
>>
>>
>>         1. Are there any users who have experienced
the Eudora 
>>crashing problem do NOT use Calmail as their
incoming mail server? 
>>This will help us determine if the problem may be
related to the 
>>MTA software CommuniGatePro that both Calmail and
Haas run.
>>
>>           2. What kind of support contract does
campus have with 
>>Qualcomm?  Whom should we contact to get the direct
support from 
>>Qualcomm?  We have started switching some users to
MS Outlook, but 
>>is not a solution, just a work around.  Since Eudora
is the email 
>>client that Campus supports, it should be a reliable
application.
>>
>>            3. Of course any helpful tips will be
appreciated.
>>
>>
>>Thanks.
>>
>>Xiaoyan Ma
>>Haas Computing Services
>>
>>----------------------------------------------------
--------------------
>>The following was automatically added to this
message by the list server:
>>
>>For information about Micronet, including
subscribing to
>>or unsubscribing from its mailing list and finding
out
>>about upcoming meetings, please visit the Micronet
Web site:
>><http://micronet.be
rkeley.edu/>.
>
>"In the councils of government, we must guard
against the 
>acquisition of unwarranted influence, whether sought or
unsought, by 
>the military-industrial complex. The potential for the
disastrous 
>rise of misplaced power exists and will persist."
Dwight D. 
>Eisenhower, Farewell Address, January 17, 1961
>$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
>Larry M. Jones, HR Analyst
>School of Optometry, UC Berkeley
>360 Minor Hall, Berkeley, CA 94720-2020
>Phone 510/642-8664, Fax 510/643-5109
>mailto:ljonesuclink4.berkeley.edu
>$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
>
>
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>about upcoming meetings, please visit the Micronet Web
site:
><http://micronet.be
rkeley.edu/>.


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