Computer hit by InfoStealer.Phax

Hello
A virus hosed one of our computer's TCP/IP stack.  The user
can't get 
a web page of any kind to come up.  She can ping, but it
shows a "oy" 
with two dots over it.
In the Events log, there's a reference to InfoStealer.Phax
It was servere enough that I've scheduled a rebuild for this

computer, but nonetheless, has anybody seen this?

If this weren't XP, I'd simply uninstall TCP/IP and redo it,
but in 
this OS, you can't uninstall the TCP/IP protocol.
I did try resetting TCP/IP using the info in the following
URL:
http://support
.microsoft.com/kb/299357
It reset but still no connectivity, and still the same
strange 
characters after pinging.

Thanks
Bill Gross





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