I assume that you do not have a contract in place that
covers this, or
you wouldn't ask.
For our HP 4100 I generally order the kit (TSW can usually
do a
competitive price) and do it myself. The instructions are
clear. That
isn't to say I'd want to do it with all models of printer.
Graham
--
Graham Patterson, System Administration
Dept. of Economics, UC Berkeley (510)643-5397
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