Help needed

If they have an account with admin privilages then they can
reset the administrators password

Bruce Martins
Information Systems Manager
EXTEND>>MEDIA
190 Liberty Street
Toronto, Ontario
Canada
M6K 3L5
_______________________
e:bmartinsextend.com
t: (416) 535-4222 ext. 2307
f: (416) 535-1201
http://www.extend.com
--------------------------
Please Excuse Typos as this was Sent from my BlackBerry
Wireless Handheld


-----Original Message-----
From: Michael Mooney <wolfirocearthlink.net>
To: focus-mssecurityfocus.com <focus-mssecurityfocus.com>
Sent: Sat Aug 05 20:56:04 2006
Subject: Help needed

Hi All.
Hope that someone can save me some time and reduce some
stress.

A friend of mine changed their Administrator password and
then forgot what
it was.
They called Dell for an assist and Dell suggested they
create another user
account with admin privileges.
That worked fine and they were able to get into the system.
HOWEVER,  when they tried accessing Outlook, all the email
was gone as well
as the address book.
They've checked the directories and done searches (.pab and
.pst) and all
without success.

Any assistance would be most deeply appreciated.




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If you have physical access to the computer you can reset
the password
http://www.petri.co.il/forgot_administrator_password.htm


(law #3, if I have physical access... it's mine)

Bruce Martins wrote:
> If they have an account with admin privilages then they
can reset the administrators password
>
> Bruce Martins
> Information Systems Manager
> EXTEND>>MEDIA
> 190 Liberty Street
> Toronto, Ontario
> Canada
> M6K 3L5
> _______________________
> e:bmartinsextend.com
> t: (416) 535-4222 ext. 2307
> f: (416) 535-1201
> http://www.extend.com
> --------------------------
> Please Excuse Typos as this was Sent from my BlackBerry
Wireless Handheld
>
>
> -----Original Message-----
> From: Michael Mooney <wolfirocearthlink.net>
> To: focus-mssecurityfocus.com <focus-mssecurityfocus.com>
> Sent: Sat Aug 05 20:56:04 2006
> Subject: Help needed
>
> Hi All.
> Hope that someone can save me some time and reduce some
stress.
>
> A friend of mine changed their Administrator password
and then forgot what
> it was.
> They called Dell for an assist and Dell suggested they
create another user
> account with admin privileges.
> That worked fine and they were able to get into the
system.
> HOWEVER,  when they tried accessing Outlook, all the
email was gone as well
> as the address book.
> They've checked the directories and done searches
(.pab and .pst) and all
> without success.
>
> Any assistance would be most deeply appreciated.
>
>
>
>
>
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>
>
>
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>   

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