I find that rather amusing myself...especially this
statement:
"Miva Corp wants to provide the primary support for
their products, which is
very good. They have paid employees to provide that
support."
Reason being, I opened a ticket on behalf of a customer for
support on a CBS
module and was told to contact the developer, as they do not
support third
party modules.
HELLO...the developer is your new VP & General
Manager...you guys OWN the
module and have for a couple years now.
Now I'm being told they only support it for installation
and use with
Dynamic Templates.
HELLO again! It's the OpenUI SuperMod...
Someone over there needs a big damn clue about customer and
partner
relations.
Vic Vega,
WolfPaw Computers
MIVA Merchant Hosting Specialists
"The leader of the pack in MIVA Hosting"(sm)
MIVA Standard Hosting Partner - OpenUI Premier Partner
FREE MerchantHowTo.com Basic Tutorial Subscription with each
hosting
account!
A $49 value! http://tinyurl.com/48nmu
Ph: (866) WOLFPAW - www.wpcomp.com - sales wpcomp.com
> -----Original Message-----
> From: owner-merchant-userslistmgr.miva.com
> [mailto:owner-merchant-userslistmgr.miva.com] On Behalf
Of
> wcwadelphia.net
> Sent: Friday, March 31, 2006 10:00 AM
> To: merchant-userslistmgr.miva.com
> Cc: merchant5-userslistmgr.miva.com
> Subject: [mru] Re: [m5u] OT: April Fools
>
> But that IS the joke. Today the email lists get turned
off.
> On April Fools Day a new and improved way of
communicating
> with the Miva World takes over. I'm laughing so hard,
I'm crying. :-(
>
> I've given up trying to make sense of this. I get an
email
> that a new post is in the forum to a thread I
subscribed to.
> I link over to it and the first post is at the top.
Then
> there are multiple pages of posts. The problem is, I
have
> read almost all of them so I have to scan through each
again
> and again to see where I left off. Real fun on a 14K
cell
> phone connection. Had this been the email list, the
only
> thing I would have seen is the new emails. Once the
delete
> key is hit, I don't see that email response again
unless I
> look in the trash folder. No reading the same text
over and over.
>
> There must be a strong ulterior motive for this action
as it
> is far less efficient. As I see it, Miva Corp wants to
> provide the primary support for their products, which
is very
> good. They have paid employees to provide that
support. So
> this channels inquiries into the support system so they
can
> get what they paid for. A competing user list would
splinter
> the questions and maybe provide completely divergent
> responses. Miva welcomes outsiders to make an
occassional
> post, but they know this herculean effort will die out.
Even
> if I had the time to scan each thread over and over, I
don't
> believe in inefficiency. Miva support knows where 3rd
party
> module solutions are available, so they will send folks
to
> mivacentral.com. Miva will provide timely responses
and all
> will be well. Now I'm smiling. 
>
> --
> Bill Weiland - Emporium Plus http://www.empo
riumplus.com/store.mvc
> Modules for eCommerce. Mail Mgr, Coupon, Rate This,
Wait List
> Mgr, PayPal, Gift/Wish List, Froogle data feed,
Shipping &
> dozens more Online Documentation
> http://www
.emporiumplus.com/tk3/v3/doc.htm
> Question http://www.emporiumplus.com/mivamodule_wcw.mvc?Screen=
SPTS
> |
>
> ---- Chuck Lasker - DoublePlus <caldoubleplus.com> wrote:
> > Dang. With the list dying today, I won't be able
to do an
> April Fool's
> > joke tomorrow. And doing it on the forum won't be
much fun, because
> > most people won't even look at it....
> >
> > Chuck Lasker
> > DoublePlus New Media Marketing
> > caldoubleplus.com
> >
> >
> > ------------------ MIVA CORPORATION FOOTER
------------------- On
> > Wednesday, MIVA will open up the support forums on
the new message
> > board at: http:/
/smallbusiness.miva.com/resources/forums
> > All new questions should be asked on the new
forums.
> >
> > FEATURE REQUESTS: mailto:wishlistmiva.com
TO FIND HELP:
> > mailto:merchant5-users-helplistmgr.miva.com
> > TO UNSUBSCRIBE - Send mail to:
> > mailto:merchant5-users-unsubscribelistmgr.miva.com
> > if you need to unsubscribe a different address,
send a message to:
> > mailto:ezmlmlistmgr.miva.com
> > with a subject or message body of
> > unsubscribe merchant5-users yournameyourdomain.com
> > ---------------- END MIVA CORPORATION FOOTER
-----------------
> >
>
>
> ------------------ MIVA CORPORATION FOOTER
> ------------------- On Wednesday, MIVA will open up the
> support forums on the new message board at:
> http:/
/smallbusiness.miva.com/resources/forums
> All new questions should be asked on the new forums.
>
> FEATURE REQUESTS: mailto:wishlistmiva.com TO FIND HELP:
> mailto:merchant-users-helplistmgr.miva.com
> TO UNSUBSCRIBE - Send mail to:
> mailto:merchant-users-unsubscribelistmgr.miva.com
> if you need to unsubscribe a different address, send
a message to:
> mailto:ezmlmlistmgr.miva.com
> with a subject or message body of
> unsubscribe merchant-users yournameyourdomain.com
> ---------------- END MIVA CORPORATION FOOTER
-----------------
>
>
------------------ MIVA CORPORATION FOOTER
-------------------
On Wednesday, MIVA will open up the support forums on the
new
message board at: http:/
/smallbusiness.miva.com/resources/forums
All new questions should be asked on the new forums.
FEATURE REQUESTS: mailto:wishlistmiva.com
TO FIND HELP: mailto:merchant5-users-helplistmgr.miva.com
TO UNSUBSCRIBE - Send mail to:
mailto:merchant5-users-unsubscribelistmgr.miva.com
if you need to unsubscribe a different address, send a
message to:
mailto:ezmlmlistmgr.miva.com
with a subject or message body of
unsubscribe merchant5-users yournameyourdomain.com
---------------- END MIVA CORPORATION FOOTER
-----------------
|