New Forum-how do they work?

Especially if you look at the first post and see that he
says that it IS a
bug in MM5 but not MM4, then the next post he states it is
NOT a bug in MM5,
THEN he starts listing which reads as if he's talking to an
idiot.

Todd

-----Original Message-----
From: owner-merchant-userslistmgr.miva.com
[mailto:owner-merchant-userslistmgr.miva.com]On Behalf
Of Tom
Sent: Thursday, March 30, 2006 17:26
To: webmasterwpcomp.com; darrenehlersconsulting.net; 'Bob
Velke';
caldoubleplus.com; merchant-userslistmgr.miva.com
Subject: RE: [mru] New Forum-how do they work?


The wording of Miva's forum response is far from friendly:

"2. This is not a bug in MM5. I thought I made that
clear in my last post."

Not quite the helpful, friendly voice I would hope to see
Miva use in the
new
forum. Oh well, I guess it beats no response at all.

Tom


> -----Original Message-----
> From: owner-merchant-userslistmgr.miva.com
> [mailto:owner-merchant-userslistmgr.miva.com] On Behalf
Of
> WolfPaw Computers - Miva Lists
> Sent: Thursday, March 30, 2006 4:50 PM
> To: darrenehlersconsulting.net; 'Bob Velke';
> caldoubleplus.com; merchant-userslistmgr.miva.com
> Subject: RE: [mru] New Forum-how do they work?
>
> Which is exactly why I posted what I did...regarding
putting
> the blame on OUI rather than their own code.
>
> -Vic
>
> > -----Original Message-----
> > From: owner-merchant-userslistmgr.miva.com
> > [mailto:owner-merchant-userslistmgr.miva.com] On Behalf
Of Darren
> > Ehlers
> > Sent: Thursday, March 30, 2006 4:28 PM
> > To: 'Bob Velke'; caldoubleplus.com;
merchant-userslistmgr.miva.com
> > Subject: RE: [mru] New Forum-how do they work?
> > Importance: High
> >
> > > 1. I say to check OUI because MIVA Merchant
is not
> controlling the
> > > upsell
> > feature when OUI is enabled.
> >
> > That is a 100%, flat-out, LIE from miva Support
(big shocker).
> >
> > All it takes is a simple look at the code to
realize that products
> > being added/removed from the basket are completely
handled in the
> > merchant.mvc and the features/usl/*.mvc scripts. 
Not ONLY does the
> > OpenUI not affect the ACTIONS (such as removing a
product from the
> > basket), but the function for decided what
products are
> available for
> > upsell is:
> >
> > <MvDO FILE = "{ g.Module_Feature_USL_DB
}" NAME =
> "l.upsell_product"
> > VALUE = "{ Upsell_Find_Eligible_Product(
g.Session_ID ) }">
> >
> > To be 100% clear (in spite of what Miva
"clueless" Support wants to
> > say, the upsell functionality of Miva Merchant
v4.x is handled
> > COMPLETELY in the above listed scripts.  The
OpenUI is
> still just a UI
> > module that handles DISPLAYING of the data.  The
actual data is
> > created/modified/manipulated/deleted all by Miva
Merchant's
> lonesome
> > self.
> >
> > Anyway, glad to get another post in.  (As I'm
sure many
> will be happy
> > to
> > hear) I refuse to create an account in their new
"support"
> > forums.  It would just cause my blood pressure to
boil and
> I'd end up
> > spending all of my time correcting Miva's
intentional misstatements
> > and lies...
> >
> > The amazing thing is that I personally know more
about
> their product,
> > and I haven't been able to see the source code
for anything since
> > v4.13.  Maybe if their support staff weren't
trained to
> > "pass-the-buck" and blame me for
everything, they would actually be
> > able to help people.  Personally, I'm tired of
doing the job that
> > Miva's Support Staff (and Development
> > Staff) SHOULD be doing themselves.
> >
> > Darren Ehlers
> > EhlersConsulting.net
> >
> > > -----Original Message-----
> > > From: owner-merchant-userslistmgr.miva.com
> > > [mailto:owner-merchant-userslistmgr.miva.com] On Behalf Of
> > Bob Velke
> > > Sent: Thursday, March 30, 2006 4:11 PM
> > > To: caldoubleplus.com; merchant-userslistmgr.miva.com
> > > Subject: RE: [mru] New Forum-how do they
work?
> > >
> > >
> > > >I'm sure the "it's OpenUI's
fault" stock answer they give on
> > > phone support
> > > >will work just fine in the forums...
> > >
> > > Already working...
> > >    http://extranet.miva.com/forums/showthread.php?p=887
#post887
> > >
> > > -Bob
> > >
> > >
> > > --
> > > No virus found in this outgoing message.
> > > Checked by AVG Anti-Virus.
> > > Version: 7.1.385 / Virus Database:
268.3.3/296 - Release
> > > Date: 3/29/2006
> > >
> > >
> > >
> > > ------------------ MIVA CORPORATION FOOTER
------------------- On
> > > Wednesday, MIVA will open up the support
forums on the
> new message
> > > board at: http:/
/smallbusiness.miva.com/resources/forums
> > > All new questions should be asked on the new
forums.
> > >
> > > FEATURE REQUESTS: mailto:wishlistmiva.com
TO FIND HELP:
> > > mailto:merchant-users-helplistmgr.miva.com
> > > TO UNSUBSCRIBE - Send mail to:
> > >     mailto:merchant-users-unsubscribelistmgr.miva.com
> > >   if you need to unsubscribe a different
address, send a
> message to:
> > >     mailto:ezmlmlistmgr.miva.com
> > >   with a subject or message body of
> > >     unsubscribe merchant-users yournameyourdomain.com
> > > ---------------- END MIVA CORPORATION FOOTER
-----------------
> > >
> > >
> >
>
>
> ------------------ MIVA CORPORATION FOOTER
> ------------------- On Wednesday, MIVA will open up the
> support forums on the new message board at:
> http:/
/smallbusiness.miva.com/resources/forums
> All new questions should be asked on the new forums.
>
> FEATURE REQUESTS: mailto:wishlistmiva.com TO FIND HELP:
> mailto:merchant-users-helplistmgr.miva.com
> TO UNSUBSCRIBE - Send mail to:
>     mailto:merchant-users-unsubscribelistmgr.miva.com
>   if you need to unsubscribe a different address, send
a message to:
>     mailto:ezmlmlistmgr.miva.com
>   with a subject or message body of
>     unsubscribe merchant-users yournameyourdomain.com
> ---------------- END MIVA CORPORATION FOOTER
-----------------
>


------------------ MIVA CORPORATION FOOTER
-------------------
On Wednesday, MIVA will open up the support forums on the
new
message board at: http:/
/smallbusiness.miva.com/resources/forums
All new questions should be asked on the new forums.

FEATURE REQUESTS: mailto:wishlistmiva.com
TO FIND HELP: mailto:merchant-users-helplistmgr.miva.com
TO UNSUBSCRIBE - Send mail to:
    mailto:merchant-users-unsubscribelistmgr.miva.com
  if you need to unsubscribe a different address, send a
message to:
    mailto:ezmlmlistmgr.miva.com
  with a subject or message body of
    unsubscribe merchant-users yournameyourdomain.com
---------------- END MIVA CORPORATION FOOTER
-----------------




------------------ MIVA CORPORATION FOOTER
-------------------
On Wednesday, MIVA will open up the support forums on the
new
message board at: http:/
/smallbusiness.miva.com/resources/forums
All new questions should be asked on the new forums.

FEATURE REQUESTS: mailto:wishlistmiva.com
TO FIND HELP: mailto:merchant-users-helplistmgr.miva.com
TO UNSUBSCRIBE - Send mail to:
    mailto:merchant-users-unsubscribelistmgr.miva.com
  if you need to unsubscribe a different address, send a
message to:
    mailto:ezmlmlistmgr.miva.com
  with a subject or message body of
    unsubscribe merchant-users yournameyourdomain.com
---------------- END MIVA CORPORATION FOOTER
-----------------