Joseph A. Dacuma wrote:
>> Greetings all. Is anyone here running production
NetBSD systems on Dell
>> hardware? If so, what have your experiences been
with the support staff
>> when hardware fails?
>>
>> Thank you,
>>
>> Michael
>>
>>
>
> Hello Mr. Gorsuch,
>
> Were using Dell Power Edge 2800 mainly for file, DNS,
DHCP server
> purposes. Also, were using an old Dell Optiplex G1 as
our packet filtering
> router. Running on NetBSD 3.1_RC3 with no serious heart
thumping hardware
> problems yet (knock on wood).
>
> Except for the Optiplex G1, where the 4 GB disk
developed bad sectors and
> busted CDROM drive. Both failed way past their warranty
period.
>
> Reseller and/or vendor support here depends on the
agreement that came
> with the purchase of the machine. It could vary from a
next business day ,
> on-site 24x7 support etc. Again, as for Dell, no
experience yet. But
> others generally suck unless I bump into familiar
personnel to expedite
> our requests.
>
> BTW, I'm from Philippines.
>
> HTH,
>
> Joseph
>
>
>
Thanks, Joseph. I appreciate the reply. I've got several
2.1 boxes
running on Dell 2850's, and will be bringing a few more
online soon.
I'm trying to think up a strategy to have my support
requests handled
upon hardware failure. It's going to happen 
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