Webmail and attachments

Surgemail Support (Marijn) wrote:
> I don't have any immediate suggestions... Webmail uses
standard http
> post commands for attachments, no additional ports etc
required so I
> would expect this should just work over vpn
connections.
>
> Is this repeatable and does it happen all the time and
for every user?
> Also anyone else had any trouble?
>
> Marijn
> ----- Original Message ----- From:
<surgemail-listnetwinsite.com>
> Newsgroups: netwin.surgemail
> To: <bothnetwinsite.com>
> Sent: Tuesday, November 28, 2006 4:57 AM
> Subject: Webmail and attachments
>
>
>>
>> My web mail users are unable to include attachments
to their emails
>> unless they connect through our vpn. We get a time
out error. Is
>> there a port being used for attachments or a
setting to allow from
>> outside addresses?
>>
>> Thanks
>>
>>
>
>
Could your firewall or the firewall at the customer's be
timing out?  We
see a lot of hotel's putting 10 minute timeouts on sessions
through
their firewall and drop webmail sessions every 10 minutes.

Lyle