webmail issue

Looks like we have webmail 3.1r on Linux and having an issue
with the
window that opens up to compose new messages.

It's very easy to push the buttons off the top of the window
that
opens.  While I can recover from that most users won't know
how.  Also
if you put more lines in the text box, it starts to scroll,
but the
scroll bar is off screen unless you make the compose window
bigger.

Lyle

Which full webmail version number are you running?
eg 3.1r buil 17 etc

> It's very easy to push the buttons off the top of the
window that
> opens.  While I can recover from that most users won't
know how.  Also
> if you put more lines in the text box, it starts to
scroll, but the
> scroll bar is off screen unless you make the compose
window bigger.

Which template set and browser combination are you using?
and what do you 
mean by "push the buttons of the top of the
screen"? I'm assuming scrolling 
them, but I just checked the standard templates and do not
see where this 
would be happening.

Marijn

----- Original Message ----- 
From: "Lyle Giese" <lylelcrcomputer.info>
To: <surgemail-listnetwinsite.com>
Cc: <supportnetwinsite.com>
Sent: Friday, February 23, 2007 3:05 AM
Subject: [SurgeMail List] webmail issue


> Looks like we have webmail 3.1r on Linux and having an
issue with the
> window that opens up to compose new messages.
>
> It's very easy to push the buttons off the top of the
window that
> opens.  While I can recover from that most users won't
know how.  Also
> if you put more lines in the text box, it starts to
scroll, but the
> scroll bar is off screen unless you make the compose
window bigger.
>
> Lyle
>
>
> 

Surgemail Support (Marijn) wrote:
> Which full webmail version number are you running?
> eg 3.1r buil 17 etc
>
3.1r build 8
Linux libc6
>> It's very easy to push the buttons off the top of
the window that
>> opens.  While I can recover from that most users
won't know how.  Also
>> if you put more lines in the text box, it starts to
scroll, but the
>> scroll bar is off screen unless you make the
compose window bigger.
>
> Which template set and browser combination are you
using? and what do
> you mean by "push the buttons of the top of the
screen"? I'm assuming
> scrolling them, but I just checked the standard
templates and do not
> see where this would be happening.
>
> Marijn
>
Using Smooth.  I have confirmed this on a Linux workstation
using
Firefox and on a WinXP workstation using IE6.

Compose a message.  Type lines and hit enter until you get
to the bottom
of the screen and continue.  The text scrolls up.  No slider
unless you
make the compose window bigger by grabbing the lower right
hand corner
and dragging it(it's hidden off the right side of the
window).  Then you
can see the slider tool to scroll up & down through the
compose window.

Sometimes when doing this the menu buttons at the top (Send,
Save Draft,
etc) will slide up out of view.  Experienced this with both
browsers. 
Again grabbing the bottom right corner and expanding the
window will
'fix' this, but most users would be throughly confused by
this behavior.

Lyle
> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
> To: <surgemail-listnetwinsite.com>
> Cc: <supportnetwinsite.com>
> Sent: Friday, February 23, 2007 3:05 AM
> Subject: [SurgeMail List] webmail issue
>
>
>> Looks like we have webmail 3.1r on Linux and having
an issue with the
>> window that opens up to compose new messages.
>>
>> It's very easy to push the buttons off the top of
the window that
>> opens.  While I can recover from that most users
won't know how.  Also
>> if you put more lines in the text box, it starts to
scroll, but the
>> scroll bar is off screen unless you make the
compose window bigger.
>>
>> Lyle
>>
>>
>>
>
>

> 3.1r build 8

That a tad dated, but should have pretty much most of the
recent fixes.

Ah, I think I see what you are seeing. Looks like it is an
effect associated 
with having a really low resolution screen. Two
suggestions:
1) Forcing the popup window to have toolbars
eg setting this in the function script_cmd.js
function openWindow_lot(url, width, height, resize, left,
top)
{...
 type = type + 
",toolbar=no,location=no,directories=no,status=no,menub
ar=no,scrollbars=yes";
...}

2) Alternative is to reduce the size of the text window.

Marijn

----- Original Message ----- 
From: "Lyle Giese" <lylelcrcomputer.info>
Newsgroups: netwin.surgemail
Sent: Monday, February 26, 2007 4:01 PM
Subject: Re: [SurgeMail List] webmail issue


> Surgemail Support (Marijn) wrote:
>> Which full webmail version number are you running?
>> eg 3.1r buil 17 etc
>>
> 3.1r build 8
> Linux libc6
>>> It's very easy to push the buttons off the top
of the window that
>>> opens.  While I can recover from that most
users won't know how.  Also
>>> if you put more lines in the text box, it
starts to scroll, but the
>>> scroll bar is off screen unless you make the
compose window bigger.
>>
>> Which template set and browser combination are you
using? and what do
>> you mean by "push the buttons of the top of
the screen"? I'm assuming
>> scrolling them, but I just checked the standard
templates and do not
>> see where this would be happening.
>>
>> Marijn
>>
> Using Smooth.  I have confirmed this on a Linux
workstation using
> Firefox and on a WinXP workstation using IE6.
>
> Compose a message.  Type lines and hit enter until you
get to the bottom
> of the screen and continue.  The text scrolls up.  No
slider unless you
> make the compose window bigger by grabbing the lower
right hand corner
> and dragging it(it's hidden off the right side of the
window).  Then you
> can see the slider tool to scroll up & down through
the compose window.
>
> Sometimes when doing this the menu buttons at the top
(Send, Save Draft,
> etc) will slide up out of view.  Experienced this with
both browsers.
> Again grabbing the bottom right corner and expanding
the window will
> 'fix' this, but most users would be throughly confused
by this behavior.
>
> Lyle
>> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
>> To: <surgemail-listnetwinsite.com>
>> Cc: <supportnetwinsite.com>
>> Sent: Friday, February 23, 2007 3:05 AM
>> Subject: [SurgeMail List] webmail issue
>>
>>
>>> Looks like we have webmail 3.1r on Linux and
having an issue with the
>>> window that opens up to compose new messages.
>>>
>>> It's very easy to push the buttons off the top
of the window that
>>> opens.  While I can recover from that most
users won't know how.  Also
>>> if you put more lines in the text box, it
starts to scroll, but the
>>> scroll bar is off screen unless you make the
compose window bigger.
>>>
>>> Lyle
>>>
>>>
>>>
>>
>>
>
> 

Marijn Weehuizen wrote:
>> 3.1r build 8
>
> That a tad dated, but should have pretty much most of
the recent fixes.
>
> Ah, I think I see what you are seeing. Looks like it is
an effect
> associated with having a really low resolution screen.
Two suggestions:
> 1) Forcing the popup window to have toolbars
> eg setting this in the function script_cmd.js
> function openWindow_lot(url, width, height, resize,
left, top)
> {...
> type = type +
>
",toolbar=no,location=no,directories=no,status=no,menub
ar=no,scrollbars=yes";
>
> ...}
>
> 2) Alternative is to reduce the size of the text
window.
>
> Marijn
>
> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
> Newsgroups: netwin.surgemail
> Sent: Monday, February 26, 2007 4:01 PM
> Subject: Re: [SurgeMail List] webmail issue
>
>
>> Surgemail Support (Marijn) wrote:
>>> Which full webmail version number are you
running?
>>> eg 3.1r buil 17 etc
>>>
>> 3.1r build 8
>> Linux libc6
>>>> It's very easy to push the buttons off the
top of the window that
>>>> opens.  While I can recover from that most
users won't know how.  Also
>>>> if you put more lines in the text box, it
starts to scroll, but the
>>>> scroll bar is off screen unless you make
the compose window bigger.
>>>
>>> Which template set and browser combination are
you using? and what do
>>> you mean by "push the buttons of the top
of the screen"? I'm assuming
>>> scrolling them, but I just checked the standard
templates and do not
>>> see where this would be happening.
>>>
>>> Marijn
>>>
>> Using Smooth.  I have confirmed this on a Linux
workstation using
>> Firefox and on a WinXP workstation using IE6.
>>
>> Compose a message.  Type lines and hit enter until
you get to the bottom
>> of the screen and continue.  The text scrolls up. 
No slider unless you
>> make the compose window bigger by grabbing the
lower right hand corner
>> and dragging it(it's hidden off the right side of
the window).  Then you
>> can see the slider tool to scroll up & down
through the compose window.
>>
>> Sometimes when doing this the menu buttons at the
top (Send, Save Draft,
>> etc) will slide up out of view.  Experienced this
with both browsers.
>> Again grabbing the bottom right corner and
expanding the window will
>> 'fix' this, but most users would be throughly
confused by this behavior.
>>
>> Lyle
>>> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
>>> To: <surgemail-listnetwinsite.com>
>>> Cc: <supportnetwinsite.com>
>>> Sent: Friday, February 23, 2007 3:05 AM
>>> Subject: [SurgeMail List] webmail issue
>>>
>>>
>>>> Looks like we have webmail 3.1r on Linux
and having an issue with the
>>>> window that opens up to compose new
messages.
>>>>
>>>> It's very easy to push the buttons off the
top of the window that
>>>> opens.  While I can recover from that most
users won't know how.  Also
>>>> if you put more lines in the text box, it
starts to scroll, but the
>>>> scroll bar is off screen unless you make
the compose window bigger.
>>>>
>>>> Lyle
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Sorry for the last, hit enter before I typed anything...

Normally I am running my screens at 1280x1024 24 bit color. 
Maybe on a
small monitor, 1024x768.  So what do you mean by low
resolution?

Are these fixes something you will put into webmail or
something
else???  Not sure here.

Lyle

Marijn Weehuizen wrote:
>> 3.1r build 8
>
> That a tad dated, but should have pretty much most of
the recent fixes.
>
> Ah, I think I see what you are seeing. Looks like it is
an effect
> associated with having a really low resolution screen.
Two suggestions:
> 1) Forcing the popup window to have toolbars
> eg setting this in the function script_cmd.js
> function openWindow_lot(url, width, height, resize,
left, top)
> {...
> type = type +
>
",toolbar=no,location=no,directories=no,status=no,menub
ar=no,scrollbars=yes";
>
> ...}
>
> 2) Alternative is to reduce the size of the text
window.
>
> Marijn
>
> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
> Newsgroups: netwin.surgemail
> Sent: Monday, February 26, 2007 4:01 PM
> Subject: Re: [SurgeMail List] webmail issue
>
>
>> Surgemail Support (Marijn) wrote:
>>> Which full webmail version number are you
running?
>>> eg 3.1r buil 17 etc
>>>
>> 3.1r build 8
>> Linux libc6
>>>> It's very easy to push the buttons off the
top of the window that
>>>> opens.  While I can recover from that most
users won't know how.  Also
>>>> if you put more lines in the text box, it
starts to scroll, but the
>>>> scroll bar is off screen unless you make
the compose window bigger.
>>>
>>> Which template set and browser combination are
you using? and what do
>>> you mean by "push the buttons of the top
of the screen"? I'm assuming
>>> scrolling them, but I just checked the standard
templates and do not
>>> see where this would be happening.
>>>
>>> Marijn
>>>
>> Using Smooth.  I have confirmed this on a Linux
workstation using
>> Firefox and on a WinXP workstation using IE6.
>>
>> Compose a message.  Type lines and hit enter until
you get to the bottom
>> of the screen and continue.  The text scrolls up. 
No slider unless you
>> make the compose window bigger by grabbing the
lower right hand corner
>> and dragging it(it's hidden off the right side of
the window).  Then you
>> can see the slider tool to scroll up & down
through the compose window.
>>
>> Sometimes when doing this the menu buttons at the
top (Send, Save Draft,
>> etc) will slide up out of view.  Experienced this
with both browsers.
>> Again grabbing the bottom right corner and
expanding the window will
>> 'fix' this, but most users would be throughly
confused by this behavior.
>>
>> Lyle
>>> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
>>> To: <surgemail-listnetwinsite.com>
>>> Cc: <supportnetwinsite.com>
>>> Sent: Friday, February 23, 2007 3:05 AM
>>> Subject: [SurgeMail List] webmail issue
>>>
>>>
>>>> Looks like we have webmail 3.1r on Linux
and having an issue with the
>>>> window that opens up to compose new
messages.
>>>>
>>>> It's very easy to push the buttons off the
top of the window that
>>>> opens.  While I can recover from that most
users won't know how.  Also
>>>> if you put more lines in the text box, it
starts to scroll, but the
>>>> scroll bar is off screen unless you make
the compose window bigger.
>>>>
>>>> Lyle
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

How do I get 3.1r build whatever.  I don't see 3.1r build ?
on the ftp site.

Because I have custom surgemail exe's I don't want to just
download a
whole package at this point.

Lyle

Marijn Weehuizen wrote:
>> 3.1r build 8
>
> That a tad dated, but should have pretty much most of
the recent fixes.
>
> Ah, I think I see what you are seeing. Looks like it is
an effect
> associated with having a really low resolution screen.
Two suggestions:
> 1) Forcing the popup window to have toolbars
> eg setting this in the function script_cmd.js
> function openWindow_lot(url, width, height, resize,
left, top)
> {...
> type = type +
>
",toolbar=no,location=no,directories=no,status=no,menub
ar=no,scrollbars=yes";
>
> ...}
>
> 2) Alternative is to reduce the size of the text
window.
>
> Marijn
>
> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
> Newsgroups: netwin.surgemail
> Sent: Monday, February 26, 2007 4:01 PM
> Subject: Re: [SurgeMail List] webmail issue
>
>
>> Surgemail Support (Marijn) wrote:
>>> Which full webmail version number are you
running?
>>> eg 3.1r buil 17 etc
>>>
>> 3.1r build 8
>> Linux libc6
>>>> It's very easy to push the buttons off the
top of the window that
>>>> opens.  While I can recover from that most
users won't know how.  Also
>>>> if you put more lines in the text box, it
starts to scroll, but the
>>>> scroll bar is off screen unless you make
the compose window bigger.
>>>
>>> Which template set and browser combination are
you using? and what do
>>> you mean by "push the buttons of the top
of the screen"? I'm assuming
>>> scrolling them, but I just checked the standard
templates and do not
>>> see where this would be happening.
>>>
>>> Marijn
>>>
>> Using Smooth.  I have confirmed this on a Linux
workstation using
>> Firefox and on a WinXP workstation using IE6.
>>
>> Compose a message.  Type lines and hit enter until
you get to the bottom
>> of the screen and continue.  The text scrolls up. 
No slider unless you
>> make the compose window bigger by grabbing the
lower right hand corner
>> and dragging it(it's hidden off the right side of
the window).  Then you
>> can see the slider tool to scroll up & down
through the compose window.
>>
>> Sometimes when doing this the menu buttons at the
top (Send, Save Draft,
>> etc) will slide up out of view.  Experienced this
with both browsers.
>> Again grabbing the bottom right corner and
expanding the window will
>> 'fix' this, but most users would be throughly
confused by this behavior.
>>
>> Lyle
>>> ----- Original Message ----- From: "Lyle
Giese" <lylelcrcomputer.info>
>>> To: <surgemail-listnetwinsite.com>
>>> Cc: <supportnetwinsite.com>
>>> Sent: Friday, February 23, 2007 3:05 AM
>>> Subject: [SurgeMail List] webmail issue
>>>
>>>
>>>> Looks like we have webmail 3.1r on Linux
and having an issue with the
>>>> window that opens up to compose new
messages.
>>>>
>>>> It's very easy to push the buttons off the
top of the window that
>>>> opens.  While I can recover from that most
users won't know how.  Also
>>>> if you put more lines in the text box, it
starts to scroll, but the
>>>> scroll bar is off screen unless you make
the compose window bigger.
>>>>
>>>> Lyle
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>