Re: Re: Duplicate Emails

Thread: Re: Re: Duplicate Emails

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Re: Re: Duplicate Emails
New Zealand	2007-02-22 14:40:26
> >I've been having this problem since early 06. Have installed the latest version >3.8g-19 and still have the problem. Not even mirroring at this moment, turned >the slave off for other problem, and still getting duplicates. Any ideas? My guess (and it's just a guess) is something is sending the message multiple times due to a scanner/timeout issue. The next step is to examine the rec file to determine if a problem message has been delivered multiple times. Let me know what you find. Then send me the headers of a problem message and a duplicate, and the entries you find in msg*.rec regarding that message coming in and being read. And a detailed description of any spam/virus scanners that might be working on incoming messages external to surgemail. ChrisP. > >Len Engel <lenhorizon-internet.com> wrote: >><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> >><html> >><head> >> <meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type"> >></head> >><body bgcolor="#ffffff" text="#000000"> >>what is the "new" binary? What is the version number?<br> >><br> >>Support ChrisP wrote: >><blockquote cite="mid1161132298_4043newshub" type="cite"> >> <pre wrap="">Hi , >> >>Something just went ding in my head when I was reading this. You definitely >>need to upgrade to the new binary as previously >>suggested, I believe that will fix it as I do recall a bug caused by mirroring >>over a slow link causing exactly this sort of issue with large >>messages. I must appologize for not remembering this issue earlier as it >>so clearly fits your problem description. >> >> ChrisP >> >> >><a class="moz-txt-link-abbreviated" >href="mailto:surgemail-listnetwinsite.com">surgemail-listnetwinsite.com</a> >>wrote on Monday, October 16, 2006 at 10:56 a.m. (-0800): >> </pre> >> <blockquote type="cite"> >> <pre wrap="">We have been experiencing an issue with SurgeMail version >>Windows 3.7b8-8. This >>is running on a Windows 2003 server, std. edition. SurgeMail is setup in a >> >>mirrored cluster. >> >>The problem is due to duplicate emails being delivered to the same user (not >> >>spam either) sometimes up to 20 times (each one has a different msg ID). This >> >>typically happens with emails that have attachments, but has happened with >> >>regular emails. The two mail servers are in two seperate sites, but are >>connected via VPN tunnel 1.544Mbps. >> >>Has anyone else experienced this problem, and if so is there any patch >>available to address this issue? >> >>Thanks! >> >> </pre> >> </blockquote> >> <pre wrap=""><!----> >> >> >> </pre> >></blockquote> >><br> >><pre class="moz-signature" cols="65">-- >>Len Engel >>Horizon Internet Solutions, LLC >><a class="moz-txt-link-abbreviated" >href="http://www.horizon-internet.com" >www.horizon-internet.com</a> >>Boise/Los Angeles</pre> >></body> >></html> >> > >

Re: Re: Duplicate Emails
New Zealand	2007-02-22 15:07:15

I have one user reporting duplicate messages with OutlookXP. They are getting dupes and an error message from Outlook, the hex code translates to an out of range error in message id's via POP3. Lyle Support ChrisP wrote: newshub" type="cite"> I've been having this problem since early 06. Have installed the latest version 3.8g-19 and still have the problem. Not even mirroring at this moment, turned the slave off for other problem, and still getting duplicates. Any ideas? My guess (and it's just a guess) is something is sending the message multiple times due to a scanner/timeout issue. The next step is to examine the rec file to determine if a problem message has been delivered multiple times. Let me know what you find. Then send me the headers of a problem message and a duplicate, and the entries you find in msg*.rec regarding that message coming in and being read. And a detailed description of any spam/virus scanners that might be working on incoming messages external to surgemail. ChrisP. Len Engel horizon-internet.com"><lenhorizon-internet.com> wrote: <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type"> </head>; <body bgcolor="#ffffff" text="#000000"> what is the "new" binary? What is the version number?<;br> <br> Support ChrisP wrote: <blockquote cite="mid1161132298_4043newshub" type="cite"> <pre wrap="">;Hi , Something just went ding in my head when I was reading this. You definitely need to upgrade to the new binary as previously suggested, I believe that will fix it as I do recall a bug caused by mirroring over a slow link causing exactly this sort of issue with large messages. I must appologize for not remembering this issue earlier as it so clearly fits your problem description. ChrisP <a class="moz-txt-link-abbreviated" href=netwinsite.com">"mailto:surgemail-listnetwinsite.com">netwinsite.com">surgemail-listnetwinsite.com</a> wrote on Monday, October 16, 2006 at 10:56 a.m. (-0800): </pre> <blockquote type="cite"> <pre wrap="">;We have been experiencing an issue with SurgeMail version Windows 3.7b8-8. This is running on a Windows 2003 server, std. edition. SurgeMail is setup in a mirrored cluster. The problem is due to duplicate emails being delivered to the same user (not spam either) sometimes up to 20 times (each one has a different msg ID). This typically happens with emails that have attachments, but has happened with regular emails. The two mail servers are in two seperate sites, but are connected via VPN tunnel 1.544Mbps. Has anyone else experienced this problem, and if so is there any patch available to address this issue? Thanks! </pre> </blockquote> <pre wrap="">;<!----> </pre> </blockquote>; <br> <pre class="moz-signature" cols="65">-- Len Engel Horizon Internet Solutions, LLC <a class="moz-txt-link-abbreviated" href="http://www.horizon-internet.com">www.horizon-internet.com</a> Boise/Los Angeles<;/pre> </body> </html>

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