Re: crashing every 10 minutes...

Thread: Re: crashing every 10 minutes...

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Re: crashing every 10 minutes...
New Zealand	2007-03-26 14:03:27
i am currently holding my breath for 1hr 36min 23sec... so far.. thanks jody! - as i said im still holding my breath, but it seems to have settled down.. completely! i hope it holds up.. -tom Jody McAlister wrote: > They usually have bug fixes integrated into the new versions and they > have been very good about upgrading. I've been using since version > 1.6. You can also downgrade if you want to the previous version, did > that back in the 2.x series without an issue. > > Looks like they have an even newer version than the one I just stated, > check out http://www.netwinsite.com/surgemail/help/updates.htm > > Notice all the fix listings. > > I didn't run 3.8f8, but did have issues with a random crash seperated > by days with 3.8f1 or 2, I don't remember. Upgrading fixed that for me. > > Before an upgrade, I always backup nwauth.txt and nwauth.add and > surgemail.ini. > > On Mar 26, 2007, at 9:32 AM, thomas sulentic wrote: > >> thanks jody - >> >> but what does this version do that the other one didn’t? >> is that wise to just try another version?? >> >> it all started when I updated to 3.8f8.. so you can see if im a >> little ‘gun shy’.. >> >> -t >> >> >> ------------------------------------------------------------ ------------ >> From: Jody McAlister <jodymaciscweb.com <mailto:jodymaciscweb.com>> >> Reply-To: <surgemail-listnetwinsite.com >> <mailto:surgemail-listnetwinsite.com>> >> Date: Mon, 26 Mar 2007 09:20:25 -0700 >> To: <surgemail-listnetwinsite.com >> <mailto:surgemail-listnetwinsite.com>> >> Subject: Re: [SurgeMail List] crashing every 10 minutes... >> >> Try upgrading to their special release. >> http://www.n etwinsite.com/ftp/surgemail. Locate the special folder >> and download the latest mac os x one. I'm running that one without >> issues. >> >> On Mar 26, 2007, at 9:11 AM, thomas sulentic wrote: >> >>> hello again - >>> >>> My Surgemail 3.8f3-3 OSX is crashing every 10 minutes.. >>> im trying to trace it down to perhaps a particular user, but I cant >>> be sure.. >>> >>> any ideas on what log file I should be looking at and for what?? >>> >>> thanks so much! >>> -t >>> >> >> >> Jody McAlister >> In-Site Communications >> (707)765-9993/(866)376-7076 >> infoiscweb.com <mailto:infoiscweb.com> >> >> >> >> >> > > Jody McAlister > In-Site Communications > (707)765-9993/(866)376-7076 > infoiscweb.com <mailto:infoiscweb.com> > > >

Re: crashing every 10 minutes...
New Zealand	2007-03-26 14:11:52

Sounds like it will. Which did you use. 3.8g from specials or 3.8i from their beta? Be sure to forward the crash notifications you get to support. Everytime I've done that they've identified something they've stabilized in later releases. On Mar 26, 2007, at 12:03 PM, Thomas Sulentic wrote: i am currently holding my breath for 1hr 36min 23sec... so far.. thanks jody! - as i said im still holding my breath, but it seems to have settled down.. completely! i hope it holds up.. -tom Jody McAlister wrote: They usually have bug fixes integrated into the new versions and they have been very good about upgrading. I've been using since version 1.6. You can also downgrade if you want to the previous version, did that back in the 2.x series without an issue. Looks like they have an even newer version than the one I just stated, check out http://www.netwinsite.com/surgemail/help/updates.htm Notice all the fix listings. I didn't run 3.8f8, but did have issues with a random crash seperated by days with 3.8f1 or 2, I don't remember. Upgrading fixed that for me. Before an upgrade, I always backup nwauth.txt and nwauth.add and surgemail.ini. On Mar 26, 2007, at 9:32 AM, thomas sulentic wrote: thanks jody - but what does this version do that the other one didn’t? is that wise to just try another version?? it all started when I updated to 3.8f8.. so you can see if im a little ‘gun shy’.. -t ------------------------------------------------------------------------ From: Jody McAlister <jodymaciscweb.com < jodymaciscweb.com">mailto:jodymaciscweb.com>> Reply-To: <surgemail-listnetwinsite.com < surgemail-listnetwinsite.com">mailto:surgemail-listnetwinsite.com>> Date: Mon, 26 Mar 2007 09:20:25 -0700 To: <surgemail-listnetwinsite.com < surgemail-listnetwinsite.com">mailto:surgemail-listnetwinsite.com>> Subject: Re: [SurgeMail List] crashing every 10 minutes... Try upgrading to their special release. http://www.netwinsite.com/ftp/surgemail. Locate the special folder and download the latest mac os x one. I'm running that one without issues. On Mar 26, 2007, at 9:11 AM, thomas sulentic wrote: hello again - My Surgemail 3.8f3-3 OSX is crashing every 10 minutes.. im trying to trace it down to perhaps a particular user, but I cant be sure.. any ideas on what log file I should be looking at and for what?? thanks so much! -t Jody McAlister In-Site Communications (707)765-9993/(866)376-7076 infoiscweb.com < infoiscweb.com">mailto:infoiscweb.com> Jody McAlister In-Site Communications (707)765-9993/(866)376-7076 infoiscweb.com < infoiscweb.com">mailto:infoiscweb.com> Jody McAlister In-Site Communications (707)765-9993/(866)376-7076 infoiscweb.com">infoiscweb.com

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