Re: Spam features

----- Original Message -----
>Kevin W. Gagel wrote:
>> I activated the spam features for my users a couple
of months back and
>> have just come accross a complaint that a user
cannot send email to
>> another user. The system is detecting his message
as a spam message and
>> will not allow it.
>>
>> How do I go about tracking down the root cause of
the problem?
>>   
>Is the user authenticating to your server? If not, that
could flag the 
>email as fraudulent depending on other settings you may
have configured.

The user is using outlook 2003. I just had him do a check
for mail and then
try sending it again. It still fails.

Here is what the log says on this attempt to send:
23 14:33:17[199934] Failed 142.X.X.23 <XXXcnc.bc.ca> <BBBcnc.bc.ca> 3079
<001401c785ef$0d331d00$27995700$bc.ca>
"[142.X.X.23] Bounced *******:
7.488889 From3consonants=0.5, SPF Fail=8.0, X-Verify-SMTP
present=0.6,
Aspam=-1.6"
23 14:33:17[199934] Failed 142.X.X.23 <XXXcnc.bc.ca> <CCCcnc.bc.ca> 3079
<001401c785ef$0d331d00$27995700$bc.ca>
"[142.27.64.23] Message looks like
spam, sorry not wanted here q=199934"

In all there were four recipients, the logs indicate a
problem only with
the two that were on the To: line. The two that were on the
CC line are not
mentioned in the logs.

=================================
Kevin W. Gagel
Network Administrator
Information Technology Services
(250) 562-2131 local 448
My Blog:
http://mail.cnc.bc.
ca/blogs/gagel

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The College of New Caledonia, Visit us at http://www.cnc.bc.ca
Virus scanning is done on all incoming and outgoing email.
Anti-spam information for CNC can be found at http://avas.cnc.bc.ca
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That would be the spam settings option for their account. 
They 
probably set their reject option on or too low.

On Apr 23, 2007, at 2:37 PM, Kevin W. Gagel wrote:

> ----- Original Message -----
>> Kevin W. Gagel wrote:
>>> I activated the spam features for my users a
couple of months back 
>>> and
>>> have just come accross a complaint that a user
cannot send email to
>>> another user. The system is detecting his
message as a spam message 
>>> and
>>> will not allow it.
>>>
>>> How do I go about tracking down the root cause
of the problem?
>>>
>> Is the user authenticating to your server? If not,
that could flag the
>> email as fraudulent depending on other settings you
may have 
>> configured.
>
> The user is using outlook 2003. I just had him do a
check for mail and 
> then
> try sending it again. It still fails.
>
> Here is what the log says on this attempt to send:
> 23 14:33:17[199934] Failed 142.X.X.23 <XXXcnc.bc.ca> <BBBcnc.bc.ca> 
> 3079
> <001401c785ef$0d331d00$27995700$bc.ca>
"[142.X.X.23] Bounced *******:
> 7.488889 From3consonants=0.5, SPF Fail=8.0,
X-Verify-SMTP present=0.6,
> Aspam=-1.6"
> 23 14:33:17[199934] Failed 142.X.X.23 <XXXcnc.bc.ca> <CCCcnc.bc.ca> 
> 3079
> <001401c785ef$0d331d00$27995700$bc.ca>
"[142.27.64.23] Message looks 
> like
> spam, sorry not wanted here q=199934"
>
> In all there were four recipients, the logs indicate a
problem only 
> with
> the two that were on the To: line. The two that were on
the CC line 
> are not
> mentioned in the logs.
>
> =================================
> Kevin W. Gagel
> Network Administrator
> Information Technology Services
> (250) 562-2131 local 448
> My Blog:
> http://mail.cnc.bc.
ca/blogs/gagel
>
>
------------------------------------------------------------
-------
> The College of New Caledonia, Visit us at http://www.cnc.bc.ca
> Virus scanning is done on all incoming and outgoing
email.
> Anti-spam information for CNC can be found at http://avas.cnc.bc.ca
>
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>