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Thread: allowing mail from a particular domain




allowing mail from a particular domain
country flaguser name
United States
2007-08-23 17:57:02
i have a customer (abc.com) who uses an outside service to
send email 
advertising to their opt-in list.

the service (xyz.com) send these email using a from address
of infoabc.com but 
the mail actually originated from their server.

if one of my customer's folks puts their email address on
the distribution list 
for testing purposes, surgemail rejects the delivery to
them, which is totally 
understandable.

is there anything i can do in their domain definition to
have mail from xyz.com 
received even though it appears to be spoofing abc.com?

david camm
advanced web systems
keller, tx


Re: allowing mail from a particular domain
country flaguser name
New Zealand
2007-08-23 18:05:03

David Camm wrote:
> i have a customer (abc.com) who uses an outside service
to send email 
> advertising to their opt-in list.
> 
> the service (xyz.com) send these email using a from
address of 
> infoabc.com but the mail actually originated from their
server.
> 
> if one of my customer's folks puts their email address
on the 
> distribution list for testing purposes, surgemail
rejects the delivery 
> to them, which is totally understandable.
> 
> is there anything i can do in their domain definition
to have mail from 
> xyz.com received even though it appears to be spoofing
abc.com?
> 
> david camm
> advanced web systems
> keller, tx
> 

Hi,

Add xyz's ip address to the SPF record for abc.com.

Regards,
Stuart


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Re: allowing mail from a particular domain
country flaguser name
United States
2007-08-23 18:09:09
we're not doing spf yet....

any other way?

SurgeMail Support wrote:

> 
> 
> David Camm wrote:
> 
>> i have a customer (abc.com) who uses an outside
service to send email 
>> advertising to their opt-in list.
>>
>> the service (xyz.com) send these email using a from
address of 
>> infoabc.com but the mail actually originated
from their server.
>>
>> if one of my customer's folks puts their email
address on the 
>> distribution list for testing purposes, surgemail
rejects the delivery 
>> to them, which is totally understandable.
>>
>> is there anything i can do in their domain
definition to have mail 
>> from xyz.com received even though it appears to be
spoofing abc.com?
>>
>> david camm
>> advanced web systems
>> keller, tx
>>
> 
> Hi,
> 
> Add xyz's ip address to the SPF record for abc.com.
> 
> Regards,
> Stuart
> 
> 


Re: allowing mail from a particular domain
country flaguser name
New Zealand
2007-08-23 18:15:40
David Camm wrote:
> we're not doing spf yet....
> 
> any other way?

Can you send me the rejection you are getting.  I need to
know why it is 
being rejected...

Regards,
Stuart

> 
> SurgeMail Support wrote:
> 
>>
>>
>> David Camm wrote:
>>
>>> i have a customer (abc.com) who uses an outside
service to send email 
>>> advertising to their opt-in list.
>>>
>>> the service (xyz.com) send these email using a
from address of 
>>> infoabc.com but the mail actually originated
from their server.
>>>
>>> if one of my customer's folks puts their email
address on the 
>>> distribution list for testing purposes,
surgemail rejects the 
>>> delivery to them, which is totally
understandable.
>>>
>>> is there anything i can do in their domain
definition to have mail 
>>> from xyz.com received even though it appears to
be spoofing abc.com?
>>>
>>> david camm
>>> advanced web systems
>>> keller, tx
>>>
>>
>> Hi,
>>
>> Add xyz's ip address to the SPF record for
abc.com.
>>
>> Regards,
>> Stuart
>>
>>
> 


-- 
When replying please quote original message to save time and
always let
us know what OS and version of SurgeMail you are using.

************************************************************
****************
If you wish to communicate with other users and talk about
SurgeMail and
also get news about updates etc then join the SurgeMail
List.
Send an email to surgemail-list-requestnetwinsite.com with only 
"subscribe" in the message body

FAQ - http
://www.netwinsite.com/surgemail/help/faq.htm
************************************************************
**************** 



Re: allowing mail from a particular domain
country flaguser name
United States
2007-08-23 18:30:20
stuart - i don't have them. i've asked the customer to get
in touch with the 
service to ask them for the reject message.  the problem. of
course, is that 
they never told me WHEN this happened and i'm sure that our
log files are long 
overwritten by now.

let me do wome digging and then perhaps we can take this off
line, meaning off 
the list.

i do NOT want to waste our good friends and colleagues
valuable time and bandwidth.

david camm
advanced web systems
keller, tx

SurgeMail Support wrote:

> David Camm wrote:
> 
>> we're not doing spf yet....
>>
>> any other way?
> 
> 
> Can you send me the rejection you are getting.  I need
to know why it is 
> being rejected...
> 
> Regards,
> Stuart
> 
>>
>> SurgeMail Support wrote:
>>
>>>
>>>
>>> David Camm wrote:
>>>
>>>> i have a customer (abc.com) who uses an
outside service to send 
>>>> email advertising to their opt-in list.
>>>>
>>>> the service (xyz.com) send these email
using a from address of 
>>>> infoabc.com but the mail actually originated
from their server.
>>>>
>>>> if one of my customer's folks puts their
email address on the 
>>>> distribution list for testing purposes,
surgemail rejects the 
>>>> delivery to them, which is totally
understandable.
>>>>
>>>> is there anything i can do in their domain
definition to have mail 
>>>> from xyz.com received even though it
appears to be spoofing abc.com?
>>>>
>>>> david camm
>>>> advanced web systems
>>>> keller, tx
>>>>
>>>
>>> Hi,
>>>
>>> Add xyz's ip address to the SPF record for
abc.com.
>>>
>>> Regards,
>>> Stuart
>>>
>>>
>>
> 
> 


Spam:*****, Re: allowing mail from a particular domain
country flaguser name
United States
2007-08-23 21:30:54
David
Activating SPF in Surgemail is one thing. 
Putting a TXT record in your DNS per the rules at http://www.openspf.org/ is something totally different.  All domains should have this in their DNS to prevent spoofing
If you CHOOSE to be RESPONSIBLE for this customer's marketing activities:  To authenticate the emails being sent out by the marketing company, you'd need to add their domain or IP into your SPF TXT record which goes in the DNS.
 
The marketing company SHOULD give the customer one of their own email addresses to use.  Marketing companies SHOULD know better... because SPF has been in place for 4 years now.  The marketing company SHOULD be aware that non-SPF-compliant emails WILL be bounced or challenged (in most cases, at most major ISPs)... and the way to get around that is for the marketing company to give their customers an email address to use in the marketing emails.
If your domain is used in an email without your permission that does not originate from your IP addresses, that's called Theft of Services and is a jail time offense.
 
Personally, I'd clearly separate the blue from the yellow.  If the marketing company is so dumb that they don't offer email accounts, then my suggestion is for the customer to get a Domain Name somewhere, then use that email address in the emails.
Surgemail can then pull the emails off that mail server into the customer's account.
This will hopefully prevent anal admins from blacklisting your domain name - just because it's listed in the email... which prevents further problems down the line.
 
BarryZ
1USA
----- Original Message -----
Sent: Thursday, August 23, 2007 7:09 PM
Subject: Re: [SurgeMail List] allowing mail from a particular domain

we're not doing spf yet....

any other way?

SurgeMail Support wrote:

>
>
> David Camm wrote:
>
>> i have a customer (abc.com) who uses an outside service to send email
>> advertising to their opt-in list.
>>
>> the service (xyz.com) send these email using a from address of
>> infoabc.com">infoabc.com but the mail actually originated from their server.
>>
>> if one of my customer's folks puts their email address on the
>> distribution list for testing purposes, surgemail rejects the delivery
>> to them, which is totally understandable.
>>
>>; is there anything i can do in their domain definition to have mail
>> from xyz.com received even though it appears to be spoofing abc.com?
>>
>;> david camm
>;> advanced web systems
>> keller, tx
>>;
>
> Hi,
>
> Add xyz's ip address to the SPF record for abc.com.
>
> Regards,
> Stuart
>;
>

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