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Thread: Changes to the auto-responder




Changes to the auto-responder
country flaguser name
United States
2007-10-02 04:33:56
Hi all,


Just had a request for a change to the way auto-responders
are sent.
Currently they are sent by the null sender <>, but
they don't include
the headers from the message they are responding to. This
causes
problems with systems that are setup to deal with
"backscatter".

Could it please be changed so that it either:
1. Is sent from the address that the auto-responder is
from.
or
2. That it includes the original message that is being
responded to
     in the body of the response (or at least the headers)

Thanks! Any thoughts on that?


cheers,
Richard


Re: Changes to the auto-responder
country flaguser name
New Zealand
2007-10-03 19:26:08

Richard McLean wrote:
> Hi all,
> 
> 
> Just had a request for a change to the way
auto-responders are sent.
> Currently they are sent by the null sender <>,
but they don't include
> the headers from the message they are responding to.
This causes
> problems with systems that are setup to deal with
"backscatter".
> 
> Could it please be changed so that it either:
> 1. Is sent from the address that the auto-responder is
from.
> or

This would be a bit dangerous, I agree it would increase the
delivery 
chances, but it would also increase your chances of being
blacklisted 
for back scatter and it would generate double back scatter. 
Maybe we 
should make it a user settable option.  We'll think about
it.

> 2. That it includes the original message that is being
responded to
>     in the body of the response (or at least the
headers)

This one wouldn't cause any real problems, I'll add to the
todo list but 
it may be a while.


> 
> Thanks! Any thoughts on that?
> 
> 
> cheers,
> Richard
> 


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Re: Changes to the auto-responder
country flaguser name
United States
2007-10-05 00:24:43
At 1:26 PM +1300 4/10/07, SurgeMail Support wrote:
>This one wouldn't cause any real problems, I'll add to
the todo list
>but it may be a while.


If it could include a user-settable header (in our case, we
need it for
milter-null) that would be great, and also alleviate any
concerns
about spam from it.


cheers,
Richard


Re: Changes to the auto-responder
country flaguser name
United States
2007-10-05 00:45:14
At 3:24 PM +1000 5/10/07, Richard McLean wrote:
>At 1:26 PM +1300 4/10/07, SurgeMail Support wrote:
>>This one wouldn't cause any real problems, I'll add
to the todo list
>>but it may be a while.
>
>
>If it could include a user-settable header (in our case,
we need it for
>milter-null) that would be great, and also alleviate any
concerns
>about spam from it.


What I mean here is a user-settable *list* of headers from
the
original email to include in the auto-response. Sorry that
wasn't
clearer first time around.


cheers,
Richard


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