If anyone has the source of some of these messages captured
(using g_archive
/ the avast_failure message files in the surgemail
directory) I would be
very interested to see them for analysis and or passing it
on to Alwil
software to track down what is going on.
Marijn
--------------------------------------------------
From: <surgemail-list netwinsite.com>
Sent: Sunday, December 23, 2007 2:20 PM
Newsgroups: netwin.surgemail
Subject: [SurgeMail List] Re: Error - Unknown avast
scanning error
(0x0000a44a), resend without attachment
>
> I am also having this same problem with returned mail.
>
> It says:
> The following addresses had permanent fatal errors
-----
> (reason: 554 Failure Error - Unknown avast scanning
error (0x0000a44a),
> resend without attachment.
>
> Well, there was not an attachment to this email, other
than the one that
> AVG anti-virus always puts at the end of an email.
>
> This has just started happening, this pastweek.
> I have had about 3-4 contacts on my email list, that
this has happened
> with. They are ALL on different internet providers. So,
it does not appear
> to be a provider problem
>
> But, it always says that it is an AVAST error.
> It APPEARS that all of these providers use the AVAST
ANTI-VIRUS.
> And, that seems to be the problem.
>
> Don't really know what is going on, but Avast must have
really screwed up
> their latest download.
>
> The thing is, I can't get an email to go thru to let my
friends know that
> they have a problem. Maybe, some of yall know more than
I do about what to
> do about this and get it fixed.
>
> It is obviously a propblem with Avast!
>
> Ed
>
>
>
>
> "Surgemail Support (Marijn)"
<surgemail-support netwinsite.com> wrote:
>>These need to be looked at on a case by case basis
by capturing the
>>messages
>>
>>in question (using g_archive or the avast_fail*
messages in the surgemail
>>
>>directory) and you retesting them or passing them
our way for further
>>testing.
>>
>>It could be that there is something particularly
wrong with the message
>>and
>>
>>that avast is not handling the message very nicely
or it could be that the
>>
>>error code is just a warning and that we are not
handling the avast error
>>
>>code nicely enough. Or it could be that the avast
installation has gotten
>>
>>corrupt. We have seen all these in the past.
>>
>>Marijn
>>
>>
>>
>>
>>--------------------------------------------------
>>From: <surgemail-list netwinsite.com>
>>Sent: Thursday, December 20, 2007 5:42 AM
>>Newsgroups: netwin.surgemail
>>Subject: Re: Error - Unknown avast scanning error
(0x0000a44a), resend
>>without attachment
>>
>>> "TJ" <surgemail tjworld.net> wrote:
>>>>
>>>>TJ.
>>>
>>> I am having the same issue. Have you found any
solutions T.J.?
>>>
>>
>
>
|