drops

What rules or settings could make it possible to drop an
incoming SMTP 
transaction before anything is sent, or sender information
transfered?  
I have someone who can't send incoming mail to us, and
there's no record 
in our logs of his email address.  His ISP gets a message
that we have 
closed the connection as it's opened.
Ben

Ben Hanson wrote:
> What rules or settings could make it possible to drop
an incoming SMTP
> transaction before anything is sent, or sender
information
> transfered?  I have someone who can't send incoming
mail to us, and
> there's no record in our logs of his email address. 
His ISP gets a
> message that we have closed the connection as it's
opened.
> Ben
>
Ask his ISP to try to telnet to port 25 of your server and
see what
happens. What IP are they sending email from?  Are you using
any RBL? 
Could they be blacklisted on your server?

Your RBL settings are under Spam Control.

Lyle

Mark,

I'm out of office today, so let me know over the weekend
what needs to be done to test at this end on Monday. 

Glenn
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Lyle Giese <lylelcrcomputer.info>

Date: Fri, 02 May 2008 09:28:03 
To:surgemail-listnetwinsite.com
Subject: Re: [SurgeMail List] drops


Ben Hanson wrote:
> What rules or settings could make it possible to drop
an incoming SMTP
> transaction before anything is sent, or sender
information
> transfered?  I have someone who can't send incoming
mail to us, and
> there's no record in our logs of his email address. 
His ISP gets a
> message that we have closed the connection as it's
opened.
> Ben
>
Ask his ISP to try to telnet to port 25 of your server and
see what
happens. What IP are they sending email from?  Are you using
any RBL?
Could they be blacklisted on your server?

Your RBL settings are under Spam Control.

Lyle

Please ignore, replied to wrong message. 

Glenn
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: "Glenn Meadows" <gmeadowssheridansq.com>

Date: Fri, 2 May 2008 14:35:27 
To:surgemail-listnetwinsite.com
Subject: Re: [SurgeMail List] drops


Mark,

I'm out of office today, so let me know over the weekend
what needs to be done to test at this end on Monday.

Glenn
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Lyle Giese <lylelcrcomputer.info>

Date: Fri, 02 May 2008 09:28:03
To:surgemail-listnetwinsite.com
Subject: Re: [SurgeMail List] drops


Ben Hanson wrote:
> What rules or settings could make it possible to drop
an incoming SMTP
> transaction before anything is sent, or sender
information
> transfered?  I have someone who can't send incoming
mail to us, and
> there's no record in our logs of his email address. 
His ISP gets a
> message that we have closed the connection as it's
opened.
> Ben
>
Ask his ISP to try to telnet to port 25 of your server and
see what
happens. What IP are they sending email from?  Are you using
any RBL?
Could they be blacklisted on your server?

Your RBL settings are under Spam Control.

Lyle

His ISP sent a log.  The server connected to port 25, and
then responded 
that we had closed the connection. 


Lyle Giese wrote:
> Ben Hanson wrote:
>   
>> What rules or settings could make it possible to
drop an incoming SMTP
>> transaction before anything is sent, or sender
information
>> transfered?  I have someone who can't send incoming
mail to us, and
>> there's no record in our logs of his email address.
 His ISP gets a
>> message that we have closed the connection as it's
opened.
>> Ben
>>
>>     
> Ask his ISP to try to telnet to port 25 of your server
and see what
> happens. What IP are they sending email from?  Are you
using any RBL? 
> Could they be blacklisted on your server?
>
> Your RBL settings are under Spam Control.
>
> Lyle
>
>
>