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Thread: Backup and Virus Protection




Backup and Virus Protection
country flaguser name
Australia
2008-05-06 06:22:36
Hi All
 
We do a rolling backup of all SurgeMail folders and files, twice a day, and have the last 5 days and the last 4 Sunday backups,
We do this using Robocopy and found this is very quick, it is backed up to external HDD on a secondary PC.
 
The SurgeMail server does not have virus protection activated.
 
The remote PC does. CA ITM. V8
 
As it was backing up it found a couple of nasties which it proclaimed it had cured.
 
Question:
If it finds a virus in a mail and cannot cure and I have it set to quarantine or delete is it going to delete Just that mail or will it do damage??
 

This email may be confidential and/or privileged. Only the intended recipient may access or use it. If you are not the intended recipient, please delete this email and notify us promptly. We use virus scanning software but exclude all liability for viruses or similar in any attachment. Please acknowledge or reply to this email promptly.

 
Re: Backup and Virus Protection
country flaguser name
United States
2008-05-06 07:18:47
Tom Cross wrote:
CCD01" type="cite">
Hi All
 
We do a rolling backup of all SurgeMail folders and files, twice a day, and have the last 5 days and the last 4 Sunday backups,
We do this using Robocopy and found this is very quick, it is backed up to external HDD on a secondary PC.
 
The SurgeMail server does not have virus protection activated.
 
The remote PC does. CA ITM. V8
 
As it was backing up it found a couple of nasties which it proclaimed it had cured.
 
Question:
If it finds a virus in a mail and cannot cure and I have it set to quarantine or delete is it going to delete Just that mail or will it do damage??
 

This email may be confidential and/or privileged. Only the intended recipient may access or use it. If you are not the intended recipient, please delete this email and notify us promptly. We use virus scanning software but exclude all liability for viruses or similar in any attachment. Please acknowledge or reply to this email promptly.

 
That's not a good thing to do.  Email is stored in .bkt files under surge.  More than one email can and probably will be in that .bkt file.  You should not be doing file level virus scanning on email stores.  I don't know your message load, but at least consider clamav or AVAST to scan each message as it's being received instead.

Lyle

Re: Backup and Virus Protection
country flaguser name
United States
2008-05-06 16:33:27

Tom Cross wrote:
> Hi All
>  
> We do a rolling backup of all SurgeMail folders and
files, twice a day, 
> and have the last 5 days and the last 4 Sunday
backups,
> We do this using Robocopy and found this is very quick,
it is backed up 
> to external HDD on a secondary PC.
>  
> The SurgeMail server does not have virus protection
activated.
>  
> The remote PC does. CA ITM. V8
>  
> As it was backing up it found a couple of nasties which
it proclaimed it 
> had cured.
>  
> Question:
> If it finds a virus in a mail and cannot cure and I
have it set to 
> quarantine or delete is it going to delete Just that
mail or will it do 
> damage??
>  
> 

Hi,

Each email is stored in its own file so deleting one file
should not 
cause any harm to surgemail.  If a lot are deleted it could
throw the 
quota for that person out until they next login.

This assumes you have not turned on g_maildir_netwin
"true"

regards,
Stuart

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Re: Backup and Virus Protection
country flaguser name
United States
2008-05-06 18:47:33
SurgeMail Support wrote:
>
>
> Tom Cross wrote:
>> Hi All
>>  
>> We do a rolling backup of all SurgeMail folders and
files, twice a
>> day, and have the last 5 days and the last 4 Sunday
backups,
>> We do this using Robocopy and found this is very
quick, it is backed
>> up to external HDD on a secondary PC.
>>  
>> The SurgeMail server does not have virus protection
activated.
>>  
>> The remote PC does. CA ITM. V8
>>  
>> As it was backing up it found a couple of nasties
which it proclaimed
>> it had cured.
>>  
>> Question:
>> If it finds a virus in a mail and cannot cure and I
have it set to
>> quarantine or delete is it going to delete Just
that mail or will it
>> do damage??
>>  
>>
>
> Hi,
>
> Each email is stored in its own file so deleting one
file should not
> cause any harm to surgemail.  If a lot are deleted it
could throw the
> quota for that person out until they next login.
>
> This assumes you have not turned on g_maildir_netwin
"true"
>
> regards,
> Stuart
>
Stuart,
Are you sure?  I am looking at my server and in
/home/surgemail/lcrcomputer.com/lyle/vg/wc/lyle/mdir/new, I
definately
see more than one email in the .bkt files.

Lyle


Re: Backup and Virus Protection
country flaguser name
United States
2008-05-06 19:25:23

Lyle Giese wrote:
> SurgeMail Support wrote:
>>
>> Tom Cross wrote:
>>> Hi All
>>>  
>>> We do a rolling backup of all SurgeMail folders
and files, twice a
>>> day, and have the last 5 days and the last 4
Sunday backups,
>>> We do this using Robocopy and found this is
very quick, it is backed
>>> up to external HDD on a secondary PC.
>>>  
>>> The SurgeMail server does not have virus
protection activated.
>>>  
>>> The remote PC does. CA ITM. V8
>>>  
>>> As it was backing up it found a couple of
nasties which it proclaimed
>>> it had cured.
>>>  
>>> Question:
>>> If it finds a virus in a mail and cannot cure
and I have it set to
>>> quarantine or delete is it going to delete Just
that mail or will it
>>> do damage??
>>>  
>>>
>> Hi,
>>
>> Each email is stored in its own file so deleting
one file should not
>> cause any harm to surgemail.  If a lot are deleted
it could throw the
>> quota for that person out until they next login.
>>
>> This assumes you have not turned on
g_maildir_netwin "true"
>>
>> regards,
>> Stuart
>>
> Stuart,
> Are you sure?  I am looking at my server and in
>
/home/surgemail/lcrcomputer.com/lyle/vg/wc/lyle/mdir/new, I
definately
> see more than one email in the .bkt files.
> 
> Lyle
> 

Hi,

Do you have g_maildir_netwin "true" set?
Unless you have that set it shouldn't be using the indexed
bucket files.

Regards,
Stuart


-- 
When replying please quote original message to save time and
always let
us know what OS and version of SurgeMail you are using.

************************************************************
****************
If you wish to communicate with other users and talk about
SurgeMail and
also get news about updates etc then join the SurgeMail
List.
Send an email to surgemail-list-requestnetwinsite.com with only 
"subscribe" in the message body

FAQ - http
://www.netwinsite.com/surgemail/help/faq.htm
************************************************************
**************** 



Re: Backup and Virus Protection
country flaguser name
United States
2008-05-06 20:04:41
SurgeMail Support wrote:
>
>
> Lyle Giese wrote:
>> SurgeMail Support wrote:
>>>
>>> Tom Cross wrote:
>>>> Hi All
>>>>  
>>>> We do a rolling backup of all SurgeMail
folders and files, twice a
>>>> day, and have the last 5 days and the last
4 Sunday backups,
>>>> We do this using Robocopy and found this is
very quick, it is backed
>>>> up to external HDD on a secondary PC.
>>>>  
>>>> The SurgeMail server does not have virus
protection activated.
>>>>  
>>>> The remote PC does. CA ITM. V8
>>>>  
>>>> As it was backing up it found a couple of
nasties which it proclaimed
>>>> it had cured.
>>>>  
>>>> Question:
>>>> If it finds a virus in a mail and cannot
cure and I have it set to
>>>> quarantine or delete is it going to delete
Just that mail or will it
>>>> do damage??
>>>>  
>>>>
>>> Hi,
>>>
>>> Each email is stored in its own file so
deleting one file should not
>>> cause any harm to surgemail.  If a lot are
deleted it could throw the
>>> quota for that person out until they next
login.
>>>
>>> This assumes you have not turned on
g_maildir_netwin "true"
>>>
>>> regards,
>>> Stuart
>>>
>> Stuart,
>> Are you sure?  I am looking at my server and in
>>
/home/surgemail/lcrcomputer.com/lyle/vg/wc/lyle/mdir/new, I
definately
>> see more than one email in the .bkt files.
>>
>> Lyle
>>
>
> Hi,
>
> Do you have g_maildir_netwin "true" set?
> Unless you have that set it shouldn't be using the
indexed bucket files.
>
> Regards,
> Stuart
>
>
Yes, it is.  But that's not something I would have
necessarily changed
as I don't remember it. Based on the warnings, I doubt I
would have
turned it on without advice from Netwin support.

So your advice to Tom really depends on what type of mail
storage is
being used.  Not a blanket statement here like you gave
him.

Lyle



Re: Backup and Virus Protection
country flaguser name
United States
2008-05-06 20:23:55

Lyle Giese wrote:
> SurgeMail Support wrote:
>>
>> Lyle Giese wrote:
>>> SurgeMail Support wrote:
>>>> Tom Cross wrote:
>>>>> Hi All
>>>>>  
>>>>> We do a rolling backup of all SurgeMail
folders and files, twice a
>>>>> day, and have the last 5 days and the
last 4 Sunday backups,
>>>>> We do this using Robocopy and found
this is very quick, it is backed
>>>>> up to external HDD on a secondary PC.
>>>>>  
>>>>> The SurgeMail server does not have
virus protection activated.
>>>>>  
>>>>> The remote PC does. CA ITM. V8
>>>>>  
>>>>> As it was backing up it found a couple
of nasties which it proclaimed
>>>>> it had cured.
>>>>>  
>>>>> Question:
>>>>> If it finds a virus in a mail and
cannot cure and I have it set to
>>>>> quarantine or delete is it going to
delete Just that mail or will it
>>>>> do damage??
>>>>>  
>>>>>
>>>> Hi,
>>>>
>>>> Each email is stored in its own file so
deleting one file should not
>>>> cause any harm to surgemail.  If a lot are
deleted it could throw the
>>>> quota for that person out until they next
login.
>>>>
>>>> This assumes you have not turned on
g_maildir_netwin "true"
>>>>
>>>> regards,
>>>> Stuart
>>>>
>>> Stuart,
>>> Are you sure?  I am looking at my server and
in
>>>
/home/surgemail/lcrcomputer.com/lyle/vg/wc/lyle/mdir/new, I
definately
>>> see more than one email in the .bkt files.
>>>
>>> Lyle
>>>
>> Hi,
>>
>> Do you have g_maildir_netwin "true" set?
>> Unless you have that set it shouldn't be using the
indexed bucket files.
>>
>> Regards,
>> Stuart
>>
>>
> Yes, it is.  But that's not something I would have
necessarily changed
> as I don't remember it. Based on the warnings, I doubt
I would have
> turned it on without advice from Netwin support.
> 
> So your advice to Tom really depends on what type of
mail storage is
> being used.  Not a blanket statement here like you gave
him.
> 
> Lyle
> 
> 

Yes I thought I had made that clear by saying my advise
assumed he 
hadn't turned that setting on and I gave the exact setting. 
It is off 
by default and the only way it can be on is by the admin
setting it.  I 
will try and make it clearer in the future...

Regards,
Stuart

-- 
When replying please quote original message to save time and
always let
us know what OS and version of SurgeMail you are using.

************************************************************
****************
If you wish to communicate with other users and talk about
SurgeMail and
also get news about updates etc then join the SurgeMail
List.
Send an email to surgemail-list-requestnetwinsite.com with only 
"subscribe" in the message body

FAQ - http
://www.netwinsite.com/surgemail/help/faq.htm
************************************************************
**************** 



RE: Backup and Virus Protection
country flaguser name
Australia
2008-05-07 23:41:52
g_maildir_netwin is set false, so we are OK


Thanks all
Tom 

-----Original Message-----
From: SurgeMail Support [mailto:surgemail-supportnetwinsite.com] 
Sent: Wednesday, 7 May 2008 10:25
To: surgemail-listnetwinsite.com
Subject: Re: [SurgeMail List] Backup and Virus Protection



Lyle Giese wrote:
> SurgeMail Support wrote:
>>
>> Tom Cross wrote:
>>> Hi All
>>>  
>>> We do a rolling backup of all SurgeMail folders
and files, twice a
>>> day, and have the last 5 days and the last 4
Sunday backups,
>>> We do this using Robocopy and found this is
very quick, it is backed
>>> up to external HDD on a secondary PC.
>>>  
>>> The SurgeMail server does not have virus
protection activated.
>>>  
>>> The remote PC does. CA ITM. V8
>>>  
>>> As it was backing up it found a couple of
nasties which it proclaimed
>>> it had cured.
>>>  
>>> Question:
>>> If it finds a virus in a mail and cannot cure
and I have it set to
>>> quarantine or delete is it going to delete Just
that mail or will it
>>> do damage??
>>>  
>>>
>> Hi,
>>
>> Each email is stored in its own file so deleting
one file should not
>> cause any harm to surgemail.  If a lot are deleted
it could throw the
>> quota for that person out until they next login.
>>
>> This assumes you have not turned on
g_maildir_netwin "true"
>>
>> regards,
>> Stuart
>>
> Stuart,
> Are you sure?  I am looking at my server and in
>
/home/surgemail/lcrcomputer.com/lyle/vg/wc/lyle/mdir/new, I
definately
> see more than one email in the .bkt files.
> 
> Lyle
> 

Hi,

Do you have g_maildir_netwin "true" set?
Unless you have that set it shouldn't be using the indexed
bucket files.

Regards,
Stuart


-- 
When replying please quote original message to save time and
always let
us know what OS and version of SurgeMail you are using.

************************************************************
****************
If you wish to communicate with other users and talk about
SurgeMail and
also get news about updates etc then join the SurgeMail
List.
Send an email to surgemail-list-requestnetwinsite.com with only 
"subscribe" in the message body

FAQ - http
://www.netwinsite.com/surgemail/help/faq.htm
************************************************************
****************





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