Re: Webmail Panel wysiwyg styletext signature problem

>template files themselves to manually remove it, which I
did.  I couldn't 
>find a manager setting to shut it off.  Anyway, I'd
rather have it fixed so 
>the wysiwyg editor works like it should.  Anyone have
any clue what is 
>wrong?   Maybe IE7 is incompatible with something in the
templates?

Is this running IE7 on Vista or XP? And which version of
webmail and the 
templates did you upgrade to and did you upgrade the
templates?

The problem you describe sounds like it is the behaviour of
the old 
templates when you run IE7 under windows vista as the html
editor that we 
are using is not supported any more under windows vista as
per:
http://msdn2.microsoft.com/en-us/library/aa663363.aspx


To fix the problem you are seeing with an "unusable
interface" the recent 
builds (as of the last 9 months or so) the html editor
should be explicitly 
disabled if you are using IE7 under vista and you should not
get not get the 
html dropdown anywhere. I've just confirmed this again using
the compose 
page and the signature editing page using the Panel
templates with the 
latest surgemail build.

Something that should have been done a long time ago but
just hasn't, is to 
update the existing webmail templates with a modern cross
browser html 
editor. 90% of the development of just that has already been
done in 
relation to the new webmail development, and I have made
promises to 
integrate it into the old webmail. It is just all rather
messy to integrate 
it with the existing webmail and I am worried I'll break
more instead. 
Anyway, yes, I probably will integrate a new decent html
editor into the 
existing webmail templates in the very near future...

But that does not sound like it will directly address your
problem. I 
suspect you do not have the latest templates - or you are
testing a set of 
conditions I've not tested.

Marijn




--------------------------------------------------
From: <surgemail-listnetwinsite.com>
Sent: Thursday, May 15, 2008 10:26 AM
Newsgroups: netwin.surgemail
Subject:  Webmail Panel wysiwyg styletext signature problem

> We have upgraded to the latest Panel webmail templates.
 However since the 
> upgrade several users have reported a problem where
there was no text box 
> when trying to reply or compose a new message.  After
some investigating, 
> I determine these users had stylelist signatures set
and were using the 
> wysiwyg editor.  I went into my account to the
signature configuration 
> page.  I simply changed the pulldown menu from 'Plain
Text' to 'StyleText' 
> and the text box disappeared as the page refreshed with
the wysiwyg 
> editor.  All that was left was the upper wysiwyg menu. 
It gave me 
> non-executable script error when I tried saving the
signature as is. 
> Selecting 'Plain Text' again had no effect.  I went to
compose a new 
> message and again, the text box was no longer there,
just the wysiwyg 
> menu.  I found no way of fixing this within the user
interface other than 
> switching to a browser like FireFox.  After further
investigation, I 
> determined that by switching _auto_wysiwyg from true to
no in the 
> users.dat file allowed me to turn wysiwyg off and
reply/compose messages 
> again.   _auto_wysiwyg appears to be broken in the
latest panel templates. 
> I found no easy way to turn it off other than going
into the template 
> files themselves to manually remove it, which I did.  I
couldn't find a 
> manager setting to shut it off.  Anyway, I'd rather
have it fixed so the 
> wysiwyg editor works like it should.  Anyone have any
clue what is wrong? 
> Maybe IE7 is incompatible with something in the
templates?
>