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Thread: ICG Experience




ICG Experience
user name
2006-08-23 18:10:52
Hopefully this will be my last time querying the group for provider experience. My previous experience with them was a while back when they filed for bankruptcy and cut back on support, but a coworker just informed me they have since been purchased by Level3. Is there anyone here that has any cross connects or any type of connectivity to them and wish to share their experience offline I would appreciate it.

Thank you
ICG Experience
user name
2006-08-23 18:21:12

Elijah Savage wrote:

 

>Hopefully this will be my last time querying the group for provider experience. My previous experience with them was a while back when they filed for bankruptcy and cut back on support, but a coworker just informed me they have since been purchased by Level3. Is there anyone here that has any cross >connects or any type of connectivity to them and wish to share their experience offline I would appreciate it.

When a company is acquired by Level(3), they are assimilated rather quickly.  The company you would be dealing with is Level(3), so make your decisions based on that.

 

-Randy

ICG Experience
user name
2006-08-23 18:23:41
Elijah Savage wrote:
> Hopefully this will be my last time querying the group
for provider
> experience. My previous experience with them was a
while back when they
> filed for bankruptcy and cut back on support, but a
coworker just
> informed me they have since been purchased by Level3.
Is there anyone
> here that has any cross connects or any type of
connectivity to them and
> wish to share their experience offline I would
appreciate it.

We've got SONET with them out of Cleveland, handling a
bunch of DS-3 and
T1 circuits. Most of our issues with ICG are due to
cross-connect DS-3s
going down between COs somewhere, so I don't know if some
of their
circuits are built on non-protected fiber. We dumped a few
T1s last week
when they lost a DS-3 somewhere for about 2 hrs - Never had
that problem
with other carriers we use.

David
[1-3]

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