List Info

Thread: What is the correct way to get Whitelisted?




What is the correct way to get Whitelisted?
country flaguser name
United States
2007-03-30 09:33:05
Sorry of this is off topic:

So at my workplace we have a fairly fast moving newsletter
machine  
that people sign up for.
Rules are followed as in: Mail isn't sent unless people
request it,  
an address is removed upon subscription cancel, and
addresses are  
removed after the 3rd bounce.

Life was reasonably well up until about a week ago at which
point we  
moved this newsletter machine and gave it a new address. At
this  
point most of the major ISPs see a bunch of email coming
from this  
new address and proceed to block it. I understand completely
why they  
block this kind of traffic but I am wondering what we can do
 
proactively to prove we are good internet citizens to
minimize these  
problems in the future?

We have already published SPF records and made sure forward
and  
reverse entries exist, are there other things that can be
done?

On another side note, if anyone has information on how to
get  
whitelisted (or DeBlacklisted  ) from
Hotmail, MSN, Earthlink,  
AOL, Yahoo!, etc feel free to email offlist...

Thanks!

Re: What is the correct way to get Whitelisted?
country flaguser name
United Kingdom
2007-03-30 10:01:31
On Friday 30 March 2007 15:33, Wil Schultz wrote:
>
> Sorry of this is off topic:

Try SPAM-L, a lot of overlap between that and this group,
but it exists for 
these issues, NANOG doesn't (unless you are sending so much
email it 
adversely affects network stability).

> On another side note, if anyone has information on how
to get
> whitelisted (or DeBlacklisted  ) from
Hotmail, MSN, Earthlink,
> AOL, Yahoo!, etc feel free to email offlist...

Hotmail, and AOL, provide various feedback systems, the
SPAM-L archive 
discusses relative merits. The more clueful of the providers
return all you 
need to know in the reject message.

Ultimately if you are sending bulk email, and a significant
number of the 
recipients claim it is unsolicited, the big email providers
are going to 
block you, whether the recipients are right or wrong about
the solicited 
nature of the list.

Hotmail silently bitbucket email from us regularly (we have
a lot of rarely 
used forwards, so the little bits of spam that leak through
count badly 
against our email server), we've given up on Hotmail, but I
think it is 
possible to ask for a whitelisting.

Re: What is the correct way to get Whitelisted?
user name
2007-03-30 10:23:45
On 3/30/07, Wil Schultz <wschultzbsdboy.com> wrote:
> On another side note, if anyone has information on how
to get
> whitelisted (or DeBlacklisted  ) from
Hotmail, MSN, Earthlink,
> AOL, Yahoo!, etc feel free to email offlist...

Wil,

Here's an overview I've written on how to deal with this
with regard to AOL:

http://www.spamresource.com/2007/01/how-to-de
liver-mail-to-aol.html

If the online forms don't work for AOL, or you get declined,
the next
step would be to call the phone number in AOL's domain
registration.
The people on the other end will ask a bunch of questions,
then you'll
go into a queue and get a call back from somebody with more
information.

Hope that helps.

It's certainly worth trying to ask for more help over on
SPAM-L, but
it'd pretty much be a coin toss as to whether or not you'd
get useful
advice, or simply be accused of being a dirty rotten
spammer.

Regards,
Al Iverson

-- 
Al Iverson on Spam and Deliverabilty, see http://www.aliverson.com

Message copyright 2007 by Al Iverson. For posts to SPAM-L,
permission
is granted only to this lists's owners to redistribute to
their sub-
scribers and to archive this message on site(s) under their
control.

Re: What is the correct way to get Whitelisted?
country flaguser name
United States
2007-03-30 11:20:26

On Mar 30, 2007, at 7:33 AM, Wil Schultz wrote:

> So at my workplace we have a fairly fast moving
newsletter machine  
> that people sign up for.
> Rules are followed as in: Mail isn't sent unless people
request it,  
> an address is removed upon subscription cancel, and
addresses are  
> removed after the 3rd bounce.
>
> On another side note, if anyone has information on how
to get  
> whitelisted (or DeBlacklisted  ) from
Hotmail, MSN, Earthlink,  
> AOL, Yahoo!, etc feel free to email offlist...


It is good practice to confirm the subscription.

As you have moved your operation,  do a black-hole list
search  
available at:

http://www.moensted.dk/s
pam/

-Doug



[1-4]

about | contact  Other archives ( Real Estate discussion Medical topics )