RE: AOL Postmaster?

From: owner-nanogmerit.edu [mailto:owner-nanogmerit.edu] On 
> 
> 
> >Anybody from AOL on this list? Could you please
send me an email
> >offlist?  I need some help.
> 
> Have you pursued every avenue of contact listed at:
> <http://postmaste
r.info.aol.com/>?
> 
> I've found them to be GENERALLY pretty responsive on
those channels, 
> as have many others.
> 
> --chuck

I'm still getting feedback on netblocks we haven't been
associated with in several years and I've tried about
20 times to get them to stop it but cannot.  If you call
they just tell you to email, if you email you get nowhere.

David

On Fri, 2007-04-13 at 14:39 -0400, David Hubbard wrote:
> I'm still getting feedback on netblocks we haven't
been
> associated with in several years and I've tried about
> 20 times to get them to stop it but cannot.  If you
call
> they just tell you to email, if you email you get
nowhere.

I've had that experience in the past too.  Even today,
despite periodic
emails to them, I still get daily "Current IP
Address(es) Listed with
AOL" emails from postmasteraol.com, yet the IP
addresses are an
incomplete list of IPs that they have been provided and that
they have
accepted.  I can delete the daily emails, but to me it is
symptomatic of
underlying problems with their FBL system.

If anyone from AOL wants to debug this... here are some of
your
Message-id's:

200704130925.l3D9Pt824558mailops.mail.aol.com
200704120925.l3C9PFa03190mailops.mail.aol.com
200704110918.l3B9Io504761mailops.mail.aol.com
200704100917.l3A9H9T04340mailops.mail.aol.com

If you can figure out why you are sending me daily emails, I
certainly
would appreciate it.  Previous calls and emails have been
fruitless, but
not frustrating.

-Jim P.

>I'm still getting feedback on netblocks we haven't been
>associated with in several years and I've tried about
>20 times to get them to stop it but cannot.  If you
call
>they just tell you to email, if you email you get
nowhere.
>
>David

Some general, useful NANOG collected wisdom:

"It is so easy to miss pretty trivial solutions to
problems deemed
complicated.  The goal of a scientist is to find an
interesting problem,
and live off it for a while.  The goal of an engineer is to
evade
interesting problems "
-- Vadim Antonov

"Protecting everything you've decided is important may
be expensive.
It may not be worth the cost. It's best to have made that
calculation
before the problem starts, when there's still time to spend
money on
protection if you do decide it's worth it."
-- Steve Gibbard

"Curse the dark, or light a match. You decide, it's
your dark."
-- Valdis Kletnieks



That is why we've always used a role email account, like 
aolabuseforest.net for an (non-actual) example, specifically
setup 
to receive AOL's SCOMP feed. Much easier to change than a
personal 
email. Much easier to /dev/null if the sending party has
lost their 
clue.

--chuck