Re: Stopping a frozen instance of Openoffice

Hal,

Hal Vaughan wrote:
> On Thursday 10 May 2007 03:12, Kay Ramme - Sun Germany
- Hamburg wrote:
>> Hi guys,
>>
>> if you are stumbling over deadlocks in OOo, it
would be nice if you
>> can submit issues for that, ideally with some tests
to reproduce it
>> and some stacktraces. If I remember correctly,
there is already a
>> tool coming with OOo, which allows to kill it while
sending stacks at
>> the same time.
> 
> Unfortunately, it's not happening on my systems
anymore, it's happening 
> on my customer's systems and that's not a situation
where I can go 
> through that.  This doesn't happen often, but it was
starting to happen 
> to one client on Windows XP and she had to reboot every
time she wanted 
> to run my app.  I have to set up a kill method first,
then some VERY 
> major programming to handle tasks that, at this time,
take me days to 
> do.
If you see a way to do so, please submit issues. Feel free
to assign 
these to me first (kropenoffice.org), I am going to dispatch
these to 
the rights owners than. By the way, using multiple clients
at the same 
time likely leads to deadlocks / crashes, because of issues
in OOos 
implementation relative to multi-threading.

> 
> On another note, I have tried to report a couple issues
in the past.  
> One was in Writer and it was closed because it could
not be reproduced 
> for presentations.  The other was a serious issue about
importing 
> documents.  In that one I was totally blown off and I
felt some of the 
> comments bordered on rude.
I am sorry for that. Rude comments etc. are certainly _not_
acceptable 
at all. If you point to me to the issues, I take a look.

> 
> I'm really loathe to turn in bug reports at this point.
 I've helped 
> with the community before while working out macros and
macro 
> programming.  I've been working in Perl for 6 years and
in Java for 
> about 4 years, but I've never learned C and it seems C
and C++ 
> programmers seem to have completely different attitudes
and a language 
> all their own.  Unfortunately, and I've come across
this in several 
> FOSS projects, part of that language seems to include
being 
> condescending to those who aren't in "their"
world.
Again, I am sorry for that. My understanding is, that we are
a 
community, helping each other to reach the bigger goal. This
includes 
expressing things in an understandable language and showing
respect for 
each other.
> 
> As I said, I've helped in other areas and when I get
back to the point 
> where I'm writing again, instead of programming, I'm
sure I'll have a 
> lot to contribute to in OOo.  It's been a big help to
me and I want to 
> give back more than what I have, but I've just found
reporting issues 
> to be a negative experience.  I don't know if the
intent of some of 
> those programmers was to squelch me so they could close
the bugs, but 
> the effect is that I've learned it's not worth the
hassle to report 
> issues.
There sure are cases, where opinions very, mostly I would
trust the 
aspect matter expert, so certainly she or he may fail.

Anyway, I am looking forward to your contributions ... 
> 
> Hal

Best regards

   Kay

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