Re: Stopping a frozen instance of Openoffice

Hi guys,

if you are stumbling over deadlocks in OOo, it would be nice
if you can 
submit issues for that, ideally with some tests to reproduce
it and some 
stacktraces. If I remember correctly, there is already a
tool coming 
with OOo, which allows to kill it while sending stacks at
the same time.

Regards

   Kay

John Sisson wrote:
...

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On Thursday 10 May 2007 03:12, Kay Ramme - Sun Germany -
Hamburg wrote:
> Hi guys,
>
> if you are stumbling over deadlocks in OOo, it would be
nice if you
> can submit issues for that, ideally with some tests to
reproduce it
> and some stacktraces. If I remember correctly, there is
already a
> tool coming with OOo, which allows to kill it while
sending stacks at
> the same time.

Unfortunately, it's not happening on my systems anymore,
it's happening 
on my customer's systems and that's not a situation where I
can go 
through that.  This doesn't happen often, but it was
starting to happen 
to one client on Windows XP and she had to reboot every time
she wanted 
to run my app.  I have to set up a kill method first, then
some VERY 
major programming to handle tasks that, at this time, take
me days to 
do.

On another note, I have tried to report a couple issues in
the past.  
One was in Writer and it was closed because it could not be
reproduced 
for presentations.  The other was a serious issue about
importing 
documents.  In that one I was totally blown off and I felt
some of the 
comments bordered on rude.

I'm really loathe to turn in bug reports at this point. 
I've helped 
with the community before while working out macros and macro

programming.  I've been working in Perl for 6 years and in
Java for 
about 4 years, but I've never learned C and it seems C and
C++ 
programmers seem to have completely different attitudes and
a language 
all their own.  Unfortunately, and I've come across this in
several 
FOSS projects, part of that language seems to include being

condescending to those who aren't in "their"
world.

As I said, I've helped in other areas and when I get back to
the point 
where I'm writing again, instead of programming, I'm sure
I'll have a 
lot to contribute to in OOo.  It's been a big help to me and
I want to 
give back more than what I have, but I've just found
reporting issues 
to be a negative experience.  I don't know if the intent of
some of 
those programmers was to squelch me so they could close the
bugs, but 
the effect is that I've learned it's not worth the hassle to
report 
issues.

Hal

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