After Installation, only "OK" Appears

Thread: After Installation, only "OK" Appears

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After Installation, only "OK" Appears
	2007-10-09 12:34:13
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=82446 Issue #\|82446 Summary\|After Installation, only "OK" Appears Component\|Installation VersionOo 2.3 Platform\|PC URL\| OS/Version\|Windows Vista Status\|UNCONFIRMED Status whiteboard\| Keywords\| Resolution\| Issue type\|DEFECT Priority\|P3 Subcomponent\|ui Assigned to\|of Reported by\|scottjsmith ------- Additional comments from scottjsmithopenoffice.org Tue Oct 9 17:34:11 +0000 2007 ------- Toshiba A215 Windows Vista Home Premium Sun Java 6.3 (Side note, wife has Toshiba A205 with same OS and software, and her OpenOffice works fine. Attempted to use her download file, with same results as below.) After installation, attempting to load any Oo application from Task Bar, Windows Explorer or Command Line, a small Message Box appears with an "Ok" button. harry777<at>gmail.com also experienced the problem. In his screenshot, the Title Bar reads "Program." Mine reads either "OpenOffice" or "Oo 2.3" (I can find out when I return to that computer: http://cjoint.c om/data/kjdSKoVqoM.htm Folks at usersopenoffice.org suggested we review C:Documents and Settings<user>Application DataOpenOffice.org2 userregistrydataorgopenofficeOfficeCommon.xcu Neither of us have this file. Common.xcu appears in a subfolder of C:Program FilesOpenOffice 2.3... Have completely uninstalled and rebooted after each attempt: Have attempted installing from OpenOffice.org with JRE Have attempted installing from OpenOffice.org without JRE Have attempted installing from cNet.com Have attempted selecting "All users on this computer" Have attempted selecting "Only me" Have attempted with normal use security settings. Have attempted with AntiVirus (Avast), Windows Defender and User Access Control disabled. Will not install in Safe Mode - Windows Installer can not be called. Have even attempted installing StarOffice from http://pack.google.com. Same results. ------------------------------------------------------------ --------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/ project_issues.html#notification ------------------------------------------------------------ --------- To unsubscribe, e-mail: issues-unsubscribeinstallation.openoffice.org For additional commands, e-mail: issues-helpinstallation.openoffice.org

After Installation, only "OK" Appears
	2007-10-09 12:39:06
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=82446 ------- Additional comments from scottjsmithopenoffice.org Tue Oct 9 17:39:05 +0000 2007 ------- Just so you don't have to ask... Clicking the "Ok" button when attempting to load any of the Oo applications does not load any application or show any other errors. Just returns to the previous state (Windows Desktop or whatever application I happen to be in). "Ok" Message box cannot be resized: "Maximize" button is disabled, cannot stretch the borders of the box, "Maximize" option is disabled in the Title Bar menu, as well as the Windows Task Bar menu, and double-clicking the Title Bar does not change the size of the Message box. ------------------------------------------------------------ --------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/ project_issues.html#notification ------------------------------------------------------------ --------- To unsubscribe, e-mail: issues-unsubscribeinstallation.openoffice.org For additional commands, e-mail: issues-helpinstallation.openoffice.org

After Installation, only "OK" Appears
	2007-10-09 12:44:19
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=82446 ------- Additional comments from scottjsmithopenoffice.org Tue Oct 9 17:44:18 +0000 2007 ------- Also, although logged in as administrator, also attempted to select the option "Run as Administrator" - This appeared to take a little longer than the normal "Run", but yielded the same results. ------------------------------------------------------------ --------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/ project_issues.html#notification ------------------------------------------------------------ --------- To unsubscribe, e-mail: issues-unsubscribeinstallation.openoffice.org For additional commands, e-mail: issues-helpinstallation.openoffice.org

After Installation, only "OK" Appears
	2007-10-09 12:45:41
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=82446 ------- Additional comments from scottjsmithopenoffice.org Tue Oct 9 17:45:41 +0000 2007 ------- Created an attachment (id=48790) The "Ok" Message Box ------------------------------------------------------------ --------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/ project_issues.html#notification ------------------------------------------------------------ --------- To unsubscribe, e-mail: issues-unsubscribeinstallation.openoffice.org For additional commands, e-mail: issues-helpinstallation.openoffice.org

After Installation, only "OK" Appears
	2007-10-09 13:16:16
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=82446 ------- Additional comments from scottjsmithopenoffice.org Tue Oct 9 18:16:14 +0000 2007 ------- >From Gary (glgxg <at> sbcglobal.net) : "One of you might want to make a note that Harry is using Windows XP SP2 so that the developers don't think that it is a Vista bug/problem. BTW: I booted into Windows XP Professional, it has OOo 2.3 & StarOffice 8/ installed. I then did a disk search for Common.xcu, renamed every one that I could find to 'x-Common.xcu-x', closed the Quickstarter, and started Writer. OOo created (as expected) a new Common.xcu in C:Documents and Settings<user>Application DataOpenOffice.org<user>registrydataorgopenoffic eOfficeCommon.xcu One thing that I'd not thought of; when I installed OOo & SO on the Windows machine I first installed as administrator & allowed all users to use the program. I then logged on as a user & did the standard start/registration process for that user on first run. Don't know if that makes a difference (I primarily only use linux now), but thought I'd point that out." ------------------------------------------------------------ --------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/ project_issues.html#notification ------------------------------------------------------------ --------- To unsubscribe, e-mail: issues-unsubscribeinstallation.openoffice.org For additional commands, e-mail: issues-helpinstallation.openoffice.org

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