List Info

Thread: Res: Can OpenSER do barge-in?




Res: Can OpenSER do barge-in?
country flaguser name
Brazil
2007-10-26 06:52:07
HI Sajith,
 
For SIP,  Barge-in is covered in the RFC3911 (Join Header). This functionality is independent of the Proxy. Is has to be implemented in the phone. Currently, I donīt know any phone that has implemented this RFC. Pingtel has participated in this RFC, so my best bet is that they can have something in this area.
Regards,
 
Flavio
----- Mensagem original ----
De: Sajith T S <sajithtsgmail.com&gt;
Para: Klaus Darilion <klaus.mailinglistspernau.at&gt;
Cc: usersopenser.org
Enviadas: Quinta-feira, 25 de Outubro de 2007 13:54:43
Assunto: Re: [OpenSER-Users] Can OpenSER do barge-in?

Klaus Darilion wrote:

&gt; If you send all calls to Asterisk you can use the features of Asterisk
&gt; for this.

True, but isn't it a little suboptimal? &nbsp;Say, I'm a supervisor in a
call center.&nbsp; I wouldn't want to barge into all calls, only certain
calls where my agents would need assistance.

Is there a way to initiate a directed call transfer sort of thing,
perhaps towards a conference room? ; Is 3PCC suited for such a scenario?
I'd imagine that proxy should need B2BUA functionality in this case.

And - thanks a lot for the responses.  ;Much appreciated.

Sajith.

_______________________________________________
Users mailing list
Usersopenser.org
http://openser.org/cgi-bin/mailman/listinfo/users

[1]

about | contact  Other archives ( Real Estate discussion Medical topics )