 ergh" align=baseline
border=0>Here is a typical example:We may need to hike the
rate by half-points at two or three meetings. This cost can be reducedthrough
outsourcing. Now it'shappening and we say 'oh my god, it's not what we intended'. I
think this is an intelligent and measured piece from whichpoints should be
incorporated into suppliers' literature.
We in the industry need to ensure that negative
publicitydoes as little damage as possible.
Amid calls fortightening BPO regulations and more
effective laws, the country'sproviders are busy taking adequate security
measures.
Now it'shappening and we say 'oh my god, it's not
what we intended'. The figures speak for themselves. Similarly, jobs from Europe and
America were being outsourced toIndia in search of the cheap labour and increased
profits. Obviously altruism to their unionised brothers is stillimportant. We may
not like being dictated to by a small coterie of American "economists", but in the
world of Pax-Americana, we have no choice. Crooked computer experts at Indian call
centres have created alucrative market in sensitive information. patents registered
per million population, afrequently used indicator of a nation's innovationrecord.
He said a "strategic sourcing" mix of in-house and outsourcing always works
best.
Yes, according to theWorld Economic Forum. In
certain parts of the industry, suchas unit-linked life, the IFA community has an
excessiveconcentration on seeing lots of different managers
onplatforms.
As GrouchoMarx said: "I don't want to belong to any
club that would have meas a member".
If this is true, then the argument about the
ability of outsourcing to generate shareholder value will have been emphatically
answered. We may not like being dictated to by a small coterie of American
"economists", but in the world of Pax-Americana, we have no choice.
Until suppliers realise that outsourcing may not be
the firstand only solution to a client company's back-office problems,mistakes will
continue to be made.
Crooked computer experts at Indian call centres
have created alucrative market in sensitive information.
The pension system has also beenchanged, as has the
visa system. Outsourcing can be a good thing. |