-=PCTechTalk=- Re: " Dell, or Compaq ? "

my son has a compaq. He lost the hard drive - they sent him
a new one almost immediately. It died within a week. He sent
his laptop back. Had it back within a week - with a new hard
drive and new ram. They said the ram was bad, causing the
hard drive to get killed. Works great now. He's thrilled.
Was tough to get an english speaking person on one of his
phone calls, but that was his only problem. 
I have a Dell - it's my 2nd. so far, my old desktop needed a
power supply - they sent someone out with it to fix it. took
longer to have someone come, but they did! I had them send
me the floppy drive that died. figured I could buy one, but
why when they would replace it. At that time, I had to run a
diagnostic page they sent to me. 
knock on wood - so far my laptop has been fine. 

But I got a better deal on my dell than shopping around for
a compaq. All you need to do is google 'dell coupons' and
that will possibly knock off  a big chunk of the price. My
laptop started out around 1200.00 and I got it down to 800
something with coupons. Percentage of entire computer, then
percentage off of updates on ram and hard drives. Coupons
are always changing and out there. 
Cris
----- Original Message ----- 
From: Don Wilcox 
To: pctechtalkfreelists.org 
Sent: Saturday, December 30, 2006 11:46 PM
Subject: -=PCTechTalk=- Re: " Dell, or Compaq ? "


You are correct... Dell Customer Service is pretty darn
good.  I have had to 
use it on every computer I ever bought from them... at least
twice.  three 
or four times on a couple of them.

I'd rather get a good computer so I wouldn't need to worry
about the 
customer service.

Don
----- Original Message ----- 
From: "LiL OL Me" <mytoybox1sbcglobal.net>
To: <pctechtalkfreelists.org>
Sent: Saturday, December 30, 2006 5:50 PM
Subject: -=PCTechTalk=- Re: " Dell, or Compaq ? "


> So far Dell has replaced the 80 Gig hard drive at no
charge ... I saved 
> approximately $75.00 .
>
> Sooo ... so far ... I have been treated very well by
them .
>
> Customer service is rapid and very satisfactory .
>
> Teri Lee

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