I know Tom, but what I mean is perhaps it's being opened by
the
WRONG app or program, as in whatever was originally
associated
with it is no longer "being called".
Like I said, I clicked it every place I found it on my HD,
that
included the DLL cache and other folders. So if I deleted
it
from its original folder or protected folder, what would be
restored would do the same thing, it still opens up the Help
and Support Center. That's why I think something is wrong
with
the association. Instead of that MSinfo "System
Information"
being called, the Help and Support Center is being called to
open.
I'm not sure what you mean by "hash" and that
long number after
it.
Thanks,
-Clint
God Bless
Clint Hamilton, Owner
http://OrpheusComputing.c
om
----- Original Message -----
From: "Tom Phillips"
Clint,
Msinfo is an executable file so it doesn't need anything to
open it. Far
as I know the program generates the Info report when
executed.
Maybe
your copy of Msinfo is corrupted. If you delete it from
C:\Program
Files\Common Files\Microsoft\Msinfo a back up is restored
automatically.
My thought is that this will restore a good copy and it
should
work.
Here is a MD5 hash of my copy of Msinfo.exe compare one
generated on
your version to this hash if after the restore you still
have
problems.
C:\Program Files\Common Files\Microsoft
Shared\MSInfo\msinfo32.exe
090D5891041E35E18C77F664581C0BD6
Hope this helps
t0m
Support-OrpheusComputing.com wrote:
> Tom, regardless of where the file is located, it still
opens
> up
> the Help and Support Center! The files are where they
should
> be, it looks like the file associations got screwed up
some
> how. The MSinfo file is not listed under "File
types" so I
> don't know how to change it, nor do I know to what it
should
> be
> calling to open it. I can't right click any of the
files and
> "Open with....." so I can see other ways of
opening it! I
> even
> tried the Shift key + right click and still don't have
an
> "Open
> with....".
> -Clint
>
> ----- Original Message -----
> From: "Tom Phillips"
>
> Clint
> The file is msinfo32.exe it is found at C:\Program
> Files\Common
> Files\Microsoft Shared\Msinfo a backup file is
located at
> C:\system32\dllcache try restoring from there if it
is not
> where it
> should be.
> Good luck
> t0m
>
> Support-OrpheusComputing.com wrote:
>
>> I just clicked to open my "System
information" area, and M$
>> "Help and Support Center" opens up!!
This is....WAS under
>> "Accessories", "System
Tools", then "System Information".
>> What
>> the heck could have happened to it, and how now do
I get to
>> this area? I think the file was MSinfo32.exe, and
when I
>> manually click it, the Help and Support Center
still opens
>> up!
>> I tried a command line of "systeminfo",
"systeminfo /s
>> Computer" and "systeminfo /s [my
computername]" and that did
>> nothing, it opened up a blank command
"DOS" window for a few
>> seconds then closed!
>>
>> I needed to get to that area to try and find out
which
>> version
>> of M$ JavaScript I have installed. So does anyone
know how
>> to
>> find this out? I believe JS is NOT part of XP SP2,
but I
>> think
>> it's part of XP. My XP CD is now a
"slipstreamed" CD since
>> I
>> integrated SP2 in it, so I have no idea if the
default XP
>> version is installed, or if SP2 deletes that.
>> -Clint
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