PCWorks: New window in Internet Explorer.

Ok guys, here is the scenario:
One technician goes to the online version of our automotive
repair
program. The next tech comes along and clicks the icon to
open the
online parts warehouse. This is where the problem comes in.
Even if we
open a new window, it still closes the repair program and
opens the
parts page. Very annoying to the first tech who comes back a
few
minutes later and then must enter the vehicle information
all over
again.

Typing in the url for parts ordering is not an option,
because the
login pages have long urls, and the guys are NOT typist . I have
looked online, but have not found a solution to this
particular
annoyance. Anyone have any ideas out there?

Thanks,
Marlene
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Marlene, does this happen with other browsers as well as IE?

Which program are you using, or is this an in-house creation
specific to 
your firm? It sounds as if it will only accept one user per
session, can 
you set it up to accept concurrent sessions per user?

I know one garage that uses such a system, but I have not
heard of any 
issues on their end.

Peter Kaulback

Marlene Coldwell wrote:
> Ok guys, here is the scenario:
> One technician goes to the online version of our
automotive repair
> program. The next tech comes along and clicks the icon
to open the
> online parts warehouse. This is where the problem comes
in. Even if we
> open a new window, it still closes the repair program
and opens the
> parts page. Very annoying to the first tech who comes
back a few
> minutes later and then must enter the vehicle
information all over
> again.
> 
> Typing in the url for parts ordering is not an option,
because the
> login pages have long urls, and the guys are NOT typist
. I
have
> looked online, but have not found a solution to this
particular
> annoyance. Anyone have any ideas out there?
> 
> Thanks,
> Marlene
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