PCWorks: Re: pcworks- New window in Internet Explorer.

Date: Fri, 18 Aug 2006 09:51:03 -0400
"Marlene Coldwell" <airmammagmail.com> wrote:
>Subject: PCWorks: New window in Internet Explorer.
>
>Ok guys, here is the scenario:
>One technician goes to the online version of our
automotive repair
>program. The next tech comes along and clicks the icon
to open the
>online parts warehouse. This is where the problem comes
in. Even if we
>open a new window, it still closes the repair program
and opens the
>parts page. Very annoying to the first tech who comes
back a few
>minutes later and then must enter the vehicle
information all over
>again.
>
>Typing in the url for parts ordering is not an option,
because the
>login pages have long urls, and the guys are NOT typist
. I
have
>looked online, but have not found a solution to this
particular
>annoyance. Anyone have any ideas out there?
>
>Thanks,
>Marlene

Hi Marlene,

Assuming you're using IE, as a practical workaround try
holding down the
Shift key when clicking to open the second window.

With earlier versions of IE this should result in a new and
independent
window opening, without affecting the original, and you can
alt + tab
quickly back and forth between the two.

If this is what you're already doing when you say
"even if we open a new
window ...", then my apology for butting in.

If the problem is at the server you could quickly test this
experimentally
by trying to simultaneously access the two URLs from two
different computers
(or from two different browsers running on the same
computer).

Cheers,

John S
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Hi,
Thanks to all who responded. I'm afraid I did not explain
the problem very
well :-(. I'll try again. I open an instance of Internet
explorer and go to
www.shopkey5.com (from there everything is password
protected). Everything
is fine until they need to go to another site to order
parts. They use the
icon in the quick launch toolbar to access the parts order
page. When they
click the icon in the quick launch toolbar, the page that
has "shopkey" on
it is the one used to open the Parts order page. This
happens even if I have
another instance if internet explorer open with the focus on
it. 

In other words say I have two browser windows open,
www.shopkey5.com and
www.google.com. I opened shopkey first, then Google. The
focus is on Google.

I click the parts warehouse icon in the quick launch toolbar
and instead of
opening in the window where google is, the parts warehouse
page opens in the
window where shopkey was. 

I have made a screen shot which may further explain the
problem.
http://www.asos.us/iepr
ob.htm . Sorry it's kinda fuzzy, but if you look
closely, you can see that google is in focus, yet clicking
on the little
wrench (wrench head Icon) in the quick launch toolbar
results in wrench head
being opened in the window where shopkey is in the screen
shot.

I'm sure there's a setting SOMEWHERE, but I have not found
it as of yet. All
three of our pc's react the same way, so I am assuming this
is a default
setting. Holding the shift key while clicking does not
appear to make a
difference. I have not tried other browsers although I may
have to resort to
that. The guys are VERY resistant to change, and it was
super to get them to
go along with the online version. This saves me from having
to copy 7 DVD's
worth of information to our hard drive every quarter. 

Thanks again for all the replies, Clint, Peter, and of
course John,



-----Original Message-----
>
>Ok guys, here is the scenario:
>One technician goes to the online version of our
automotive repair
>program. The next tech comes along and clicks the icon
to open the
>online parts warehouse. This is where the problem comes
in. Even if we
>open a new window, it still closes the repair program
and opens the
>parts page. Very annoying to the first tech who comes
back a few
>minutes later and then must enter the vehicle
information all over
>again.
>
>Typing in the url for parts ordering is not an option,
because the
>login pages have long urls, and the guys are NOT typist
. I
have
>looked online, but have not found a solution to this
particular
>annoyance. Anyone have any ideas out there?
>
>Thanks,
>Marlene

Hi Marlene,

Assuming you're using IE, as a practical workaround try
holding down the
Shift key when clicking to open the second window.

With earlier versions of IE this should result in a new and
independent
window opening, without affecting the original, and you can
alt + tab
quickly back and forth between the two.

If this is what you're already doing when you say
"even if we open a new
window ...", then my apology for butting in.

If the problem is at the server you could quickly test this
experimentally
by trying to simultaneously access the two URLs from two
different computers
(or from two different browsers running on the same
computer).

Cheers,

John S
============= PCWorks Mailing List =================
Don't see your post? Check our posting guidelines &
make sure you've followed proper posting procedures,
http://pcworkers.com/r
ules.htm
Contact list owner <owner-pcworksimagicomm.com>
Unsubscribing and other changes: http://pcworkers.com
=====================================================