Start it in Safe Mode and run Spybot and Ad Aware again.
Get rid of Norton and install AVG Free. Norton is possibly
the cause of
this problem.
LarryB wrote:
> This is a friends laptop that I am trying to save. How
do you get
> started fixing a laptop when you can not get on line,
everything is very
> slow, and we have run Spybot, Ad-Awhere and removed all
that was found.
> Also ran Norton anti-even tho it has not been updated
since 2005. Only
> error that come up is a ghymf.exe file this can not run
and it continues
> to try to connect to the internet even tho I have set
it to never dial a
> connection. It says web page not available. When you
try to click on the
> X to make these things go away they just keep coming
back. I also have a
> lot of trouble getting the Ctrl-Alt-delete to work so I
can close some
> of these items.
> I just can't seem to nail anything down as a starting
point. Any
> suggestions?
> Thanks
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