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Thread: PCWorks: My 3 drives




PCWorks: My 3 drives
user name
2006-10-18 23:31:33
Hi Group, I have a real problem this time.  I know I should
be asking Hewlett
Packard for help, but I decided to try you all first as you
always give me
help in a very clear manner so that a novice can understand
it.  Here's my
problem:

I have three Hewlett Packard drives:
l.Toshibe DVD-SD-M1502, which is my hard (C) drive.
2. Phillips CDD 4851 CD-R/RW,pcworksimagicomm.com> DVD ..
which is a cd
burner

Both of these came on my HP Pavilion 7975 computer. I use
Windows XP.

My cd burner went on the blink several months ago, and after
taking it to a
computer place, paying $50, and being told that they didn't
know how to fix
it, I bought a new CD Burner---HP DVD Writer 640V usb
device.

I have used it a few times, but now I get the message that
the driver may be
corrupted or missing (Code 39)

When I go to help and support, I am told that none of my
drivers work.  My C
drive will not work at all now.  I can't play any cd's on my
computer, not
even music cd's. When I go to the Control Panel I find a
yellow quotation mark
by each of my drives.

Any suggestions, or must I call HP?  Thanks in advance.  Ann
Parker




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