PCWorks: My 3 drives

Ann, there is a firmware update for the HP dvd writer and a
software 
update here: http://tinyurl.com/y4fxzq
When did you last update the drivers for it?

Have you had any hydro problems your area of late, something
may have 
damaged the drives that way.

Disconnect the usb drive from your pc and unplug it from
it's power 
supply, and shut down for 10 seconds then restart and see if
the 
quotation marks appear still.

Peter Kaulback

ann parker wrote:
> I have three Hewlett Packard drives:
> l.Toshibe DVD-SD-M1502, which is my hard (C) drive.
> 2. Phillips CDD 4851 CD-R/RW,pcworksimagicomm.com> DVD .. which is a cd
> burner
> 
> Both of these came on my HP Pavilion 7975 computer. I
use Windows XP.
> 
> My cd burner went on the blink several months ago, and
after taking it to a
> computer place, paying $50, and being told that they
didn't know how to fix
> it, I bought a new CD Burner---HP DVD Writer 640V usb
device.
> 
> I have used it a few times, but now I get the message
that the driver may be
> corrupted or missing (Code 39)
> 
> When I go to help and support, I am told that none of
my drivers work.  My C
> drive will not work at all now.  I can't play any cd's
on my computer, not
> even music cd's. When I go to the Control Panel I find
a yellow quotation mark
> by each of my drives.
> 
> Any suggestions, or must I call HP?  Thanks in advance.
 Ann Parker
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