PCWorks: wireless router problem

Yesterday I was on the phone with Netgear rep in India for
almost 2 hours. 
He worked very hard helping me and we did correct most
problems but it still 
isn't working.

It appears the router is sending to the laptop but the
router isn't 
receiving from the modem. In the lower right corner of the
desk top the icon 
says strong signal, download speed 36m or g. But I can't
connect to the 
internet with the browser.

When we went to the Netgear wizard it checked and told us I
had a static 
connection but today I went to the web page of the ISP and
it says it is 
dynamic. DHCP or something like that.

Is this the problem?

There is only one computer here, it is not a network, just
want to use the 
laptop anywhere in the house. Before I had to hook up the
router from the 
LAN to the computer to use the wizard, do I need to do that
again?

Thanks
Vern

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These questions are easier to deal with when more info is
included, like 
the Router make and  model, the computer model and the OS.
In your case I would reset the router to its defaults
(Usually a button 
on the back) and start over.
Settings are controlled by a web interface stored in the
router, which 
you can access through your web browser. The address will be
specified 
in your manual.
You can run the wizard, if you prefer, but you'll have more
control, and 
a better understanding of this device if you use the web
interface.


Vernon Zigler wrote:
> Yesterday I was on the phone with Netgear rep in India
for almost 2 
> hours. He worked very hard helping me and we did
correct most problems 
> but it still isn't working.
> 
> It appears the router is sending to the laptop but the
router isn't 
> receiving from the modem. In the lower right corner of
the desk top the 
> icon says strong signal, download speed 36m or g. But I
can't connect to 
> the internet with the browser.
> 
> When we went to the Netgear wizard it checked and told
us I had a static 
> connection but today I went to the web page of the ISP
and it says it is 
> dynamic. DHCP or something like that.
> 
> Is this the problem?
> 
> There is only one computer here, it is not a network,
just want to use 
> the laptop anywhere in the house. Before I had to hook
up the router 
> from the LAN to the computer to use the wizard, do I
need to do that again?
> 
> Thanks
> Vern
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=====================================================

Can you connect using the Ethernet connection?
Plug the laptop directly into the modem. If it does not work
there, your
problem maybe be the service, not your equipment.

Jeff
www.hdtvrepair.tv   www.intrepid-video.com

 

-----Original Message-----
From: owner-pcworksimagicomm.com [mailto:owner-pcworksimagicomm.com] On
Behalf Of Vernon Zigler
Sent: Tuesday, December 05, 2006 10:29 PM
To: pcworksimagicomm.com
Subject: PCWorks: wireless router problem

Yesterday I was on the phone with Netgear rep in India for
almost 2 hours. 
He worked very hard helping me and we did correct most
problems but it still

isn't working.

It appears the router is sending to the laptop but the
router isn't 
receiving from the modem. In the lower right corner of the
desk top the icon

says strong signal, download speed 36m or g. But I can't
connect to the 
internet with the browser.

When we went to the Netgear wizard it checked and told us I
had a static 
connection but today I went to the web page of the ISP and
it says it is 
dynamic. DHCP or something like that.

Is this the problem?

There is only one computer here, it is not a network, just
want to use the 
laptop anywhere in the house. Before I had to hook up the
router from the 
LAN to the computer to use the wizard, do I need to do that
again?

Thanks
Vern
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=====================================================