Greetings "PageStream Support" < deron%40pagestream.org">deron
pagestream.org>
On 16/03/2008 at 15:28 you wrote concerning
Re: [PageStreamSupport] Download failures
Hi Deron,
PS> Yes, you are entitled to download those files that you mentioned. The
PS> site would not be so cruel as to let you start downloading and _then_
PS> decide you can't 
Good!
PS> While most folks can and do download just fine from our site, there are
PS> a couple folks who have to download from work, library or friends. I
PS> have tried several times to make changes to the download to improve that
PS> for them but still no improvements. I believe that the error is some
PS> kind of timeout, and perhaps a slower speed connection can account for
PS> your troubles? I don't think this is a browser issue.
I'm going to talk with my ISP as I'm still on a dial-up modem and have not had
problems with 'small' downloads that have been performed recently; i.e.,
downloading moderate sized PDF files has been successful. At this point, I
suspect that only the 'big' guys are the problem.
PS> As far as the integrity of the files online, the length and MD5 checksum
PS> listed for the files is _exactly_ what is on the server. When I upload
PS> the files, I have to enter in the MD5 of the file on my computer and
PS> only when the MD5 of the file online matches that MD5 that I enter does
PS> it allow the file to be downloaded. A little check I put it that at
PS> least verifies that the file online is the file on my computer. That
PS> doesn't guarantee that the file on my computer is good, but... If your
PS> file length or MD5 does not match the what the site says, then you
PS> definitely do not have the complete and correct file.
When your site claims the download is about 12 MB and OS4.0 claims it only
received less that 4 MB, I know something is wrong. But thanks for pointing the
above out.
PS> If you have any time details to add or someone else has an suggestions
PS> I would love to hear.
When I find out what is wrong, I'll post that here. The annoying part is that
I've never had problems before in downloading from Grasshopper.
<;<snip>>
Cheers Don (Green Dragon)
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