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Thread: Still can't get past email errors
Still can't get past email errors
country flaguser name
United States		 2007-06-05 23:28:53 
Sorry in advance for this long message. I don't want to
leave something
important out - so here goes:

Plone 2.5.3 package install on clean g4/500 with OS 10.4.9
on external IP
address.
Our postfix email server (OS X server 10.3) is also on
external IP (a
different one) and has been nicely running for 3+ years.

I think I completed Plone's Mail Settings and Site Setup
correctly.

The errors I get are either this: (from Contact Information
form)
Unable to send mail: (334, 'UGFzc3dvcmQ6')
or (new user Registration Form)
We were unable to send your password to your email address:
(334,
'UGFzc3dvcmQ6')

I setup a mail client on the Plone server to ensure good
access to smtp
server from there in case there was any dns or firewall
issue. It sets up
well and can send and receive mail.

Someone suggested deleting the Mailhost in ZMI then adding
it back in. That
didn't work. I've tried the Mailhost with and without TLS
checked on (can't
tell any difference since I still get the same messages:
Unable to send
mail: (334, 'UGFzc3dvcmQ6') every time. I'd love to know
more about why I'm
getting this error but can't find the resources. It looks
like it's coming
direclty from postfix. Here's from the postfix log:

Jun  6 00:06:33 moderndesktop postfix/smtpd[5162]: connect
from
unknown[206.248.146.233]
Jun  6 00:06:35 moderndesktop postfix/smtpd[5162]: lost
connection after
AUTH from unknown[206.248.146.233]
Jun  6 00:06:35 moderndesktop postfix/smtpd[5162]:
disconnect from
unknown[206.248.146.233]

I learned that UGFzc3dvcmQ6 is Base64 for AUTH (?). Not sure
what I can do
with that bit of info 
Is Python doing the email? What else would you try?

Thanks for helping me out!

Mike.


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Re: Still can't get past email errors
country flaguser name
Netherlands		 2007-06-06 09:06:57 
Mike Inglis wrote:

> Jun  6 00:06:33 moderndesktop postfix/smtpd[5162]:
connect from
> unknown[206.248.146.233]
> Jun  6 00:06:35 moderndesktop postfix/smtpd[5162]: lost
connection after
> AUTH from unknown[206.248.146.233]
> Jun  6 00:06:35 moderndesktop postfix/smtpd[5162]:
disconnect from
> unknown[206.248.146.233]
> 
> I learned that UGFzc3dvcmQ6 is Base64 for AUTH (?). Not
sure what I can do
> with that bit of info 
> Is Python doing the email? What else would you try?

AUTH... Perhaps the mailserver only accepts secure/encrypted

connections (the smtp equivalent of https) and wants you to
authenticate 
or so? Can you ask your sysadmin?

Reinout

-- 
Reinout van Rees  - Programmer at http://zestsoftware.nl/
http://vanrees.org/weblog/
     mailto:reinoutvanrees.org
"White space, the opposite of black hole?" --
Joris slob


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Re: Still can't get past email errors
country flaguser name
United States		 2007-06-06 13:43:22 
I am the sysadmin. 
The authentication on that email server is set to
"Login" and never uses SSL
or port 443.
As I took my time (again) and considered every possibility,
I changed the
authentication method on the email server to CRAM-MD5 -
challenge-response.
And it worked.
Then I toggled the TLS on/off in the ZMI Mailhost pref and
it works in both
cases.
Hmm...
Mike.


Reinout van Rees wrote:
> 
> Mike Inglis wrote:
> 
>> Jun  6 00:06:33 moderndesktop postfix/smtpd[5162]:
connect from
>> unknown[206.248.146.233]
>> Jun  6 00:06:35 moderndesktop postfix/smtpd[5162]:
lost connection after
>> AUTH from unknown[206.248.146.233]
>> Jun  6 00:06:35 moderndesktop postfix/smtpd[5162]:
disconnect from
>> unknown[206.248.146.233]
>> 
>> I learned that UGFzc3dvcmQ6 is Base64 for AUTH (?).
Not sure what I can
>> do
>> with that bit of info 
>> Is Python doing the email? What else would you
try?
> 
> AUTH... Perhaps the mailserver only accepts
secure/encrypted 
> connections (the smtp equivalent of https) and wants
you to authenticate 
> or so? Can you ask your sysadmin?
> 
> Reinout
> 
> -- 
> Reinout van Rees  - Programmer at http://zestsoftware.nl/
> http://vanrees.org/weblog/
     mailto:reinoutvanrees.org
> "White space, the opposite of black hole?" --
Joris slob
> 
> 
> 

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Re: Still can't get past email errors
country flaguser name
United States		 2007-06-06 21:51:49 
I seem to remember that there is a bug in the current
SecureMailHost  
implementation where it will always try the secure version,
and only  
attempt the non-encrypted communication if it can't any
secure server. So  
if it finds that the server says that it accepts encrypted
logins, it will  
never attempt the unencrypted version, even if the encrypted
version fails  
(as long as it exists).

My memory on this is very hazy, though — but might be
something to look  
into. 

— Alexander

On Wed, 06 Jun 2007 11:43:22 -0700, Mike Inglis  
<michaelmoderndesktop.com> wrote:

>
> I am the sysadmin.
> The authentication on that email server is set to
"Login" and never uses  
> SSL
> or port 443.
> As I took my time (again) and considered every
possibility, I changed the
> authentication method on the email server to CRAM-MD5 -
 
> challenge-response.
> And it worked.
> Then I toggled the TLS on/off in the ZMI Mailhost pref
and it works in  
> both
> cases.
> Hmm...
> Mike.
>
>
> Reinout van Rees wrote:
>>
>> Mike Inglis wrote:
>>
>>> Jun  6 00:06:33 moderndesktop
postfix/smtpd[5162]: connect from
>>> unknown[206.248.146.233]
>>> Jun  6 00:06:35 moderndesktop
postfix/smtpd[5162]: lost connection  
>>> after
>>> AUTH from unknown[206.248.146.233]
>>> Jun  6 00:06:35 moderndesktop
postfix/smtpd[5162]: disconnect from
>>> unknown[206.248.146.233]
>>>
>>> I learned that UGFzc3dvcmQ6 is Base64 for AUTH
(?). Not sure what I can
>>> do
>>> with that bit of info 
>>> Is Python doing the email? What else would you
try?
>>
>> AUTH... Perhaps the mailserver only accepts
secure/encrypted
>> connections (the smtp equivalent of https) and
wants you to authenticate
>> or so? Can you ask your sysadmin?
>>
>> Reinout
>>
>> --
>> Reinout van Rees  - Programmer at http://zestsoftware.nl/
>> http://vanrees.org/weblog/
      
>> mailto:reinoutvanrees.org
>> "White space, the opposite of black
hole?" -- Joris slob
>>
>>
>>
>



-- 
Alexander Limi · http://limi.net


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